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cover of episode Technology as a Force for Good: Salesforce’s Paula Goldman

Technology as a Force for Good: Salesforce’s Paula Goldman

2021/11/30
logo of podcast Me, Myself, and AI

Me, Myself, and AI

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Paula Goldman: 我在 Salesforce 的角色是首席道德与人文使用官,负责在技术开发和部署过程中考量其社会影响,避免意外后果,并制定政策以防止技术滥用。我的背景是长期致力于利用技术改善人们生活,特别关注技术如何服务弱势群体。我坚信技术可以成为向善的力量,但同时也需要建立相应的防护措施和道德框架,以确保技术被负责任地使用。在 AI 领域,我特别关注算法偏差和数据偏见问题,并致力于开发能够最大限度地减少这些问题的技术和流程。我认为 AI 伦理是一个不断发展的领域,需要技术公司、政府和民间组织的共同努力。 Sam Ransbotham 和 Shervin Khodabandeh: 我们与 Paula Goldman 的对话主要围绕 AI 伦理、技术责任和负责任创新展开。我们探讨了 AI 技术的积极潜力和潜在风险,以及如何通过技术、流程、人员和治理方面的综合努力来大规模实施道德 AI。我们还讨论了在教育和招聘过程中如何培养对技术伦理的重视,以及如何建立企业文化,鼓励员工关注技术伦理问题。 Sam Ransbotham: 作为一名教授,我关注的是如何将技术伦理教育融入到机器学习和人工智能课程中,并帮助学生理解技术对社会的影响。 Shervin Khodabandeh: 我关注的是如何将 AI 伦理融入到企业实践中,并确保 AI 技术被负责任地使用,以造福社会。

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Chapters
Introduction to the podcast and the importance of moving from AI ethics theory to practice with guest Paula Goldman.

Shownotes Transcript

Paula Goldman has been a passionate advocate for the responsible use of technology for her entire career. Since joining Salesforce as its first chief ethical and humane use officer, she’s helped the company design and build technology solutions for its customers, with a focus on ethics, fairness, and responsible use.

In this episode, Paula joins hosts Sam and Shervin to discuss her specific role leading the ethical development of technology solutions, as well as the role technology companies play in society at large. Read the episode transcript here).

Me, Myself, and AI is a collaborative podcast from MIT Sloan Management Review and Boston Consulting Group and is hosted by Sam Ransbotham and Shervin Khodabandeh. Our engineer is David Lishansky, and the coordinating producers are Allison Ryder and Sophie Rüdinger.

Stay in touch with us by joining our LinkedIn group, AI for Leaders at mitsmr.com/AIforLeaders).

Read more about our show and follow along with the series at https://sloanreview.mit.edu/ai).

Guest bio:

Paula Goldman is Salesforce’s first chief ethical and humane use officer. In her role, she leads Salesforce in creating a framework to build and deploy ethical technology that optimizes social benefit. Previously, Goldman served as vice president, global lead, for the Tech and Society Solutions Lab at Omidyar Network, a social impact investment firm established by eBay founder Pierre Omidyar. Goldman also served as the global lead for impact investing, where she created and led Omidyar Network’s global efforts to build the impact investing movement through its investment portfolio, industry partnerships, and thought leadership. Goldman earned a Ph.D. from Harvard University, a master’s degree in public affairs from Princeton, and a bachelor’s degree with highest honors from the University of California, Berkeley.

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