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cover of episode An Exit Interview with SF Transit Director Jeff Tumlin

An Exit Interview with SF Transit Director Jeff Tumlin

2025/1/7
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Jeff Tumlin: 疫情如同催化剂,加速了SFMTA的文化变革,打破了原有的官僚规则,使得SFMTA不得不彻底重新规划和调整所有工作。疫情前SFMTA就面临着5000万美元的年度结构性赤字问题,疫情加剧了这一问题,赤字扩大到2.5亿美元。疫情初期,SFMTA采取措施大幅削减开支、重组交通系统并长期保护员工,将公交线路从80多条精简到12条,专注于服务医院和主要社区零售中心等重要机构,这一决定挽救了SFMTA。疫情期间,SFMTA简化了采购流程,提高了政府效率,通过改变采购规则,El Terrival项目得以按时按预算完成。新的采购方式在于有效分配风险,并根据风险程度调整与私营部门的合作方式。疫情后Muni的客流量恢复情况参差不齐,市中心地区的客流量恢复较慢,而其他线路的客流量则超过了疫情前的水平。SFMTA重视安全和安保,但面临预算赤字的挑战,难以在增加运营人员和安保人员之间取得平衡。Muni的逃票率有所上升,但公众的感知高于实际情况,许多看似逃票的人实际上持有有效的票务。将Muni免费对所有人开放面临挑战,包括财政问题和公众支持度不足。SFMTA是一个企业组织,需要财务自给自足,疫情期间停车场收入大幅下降是造成财政赤字的主要原因之一。通过改进Muni的速度和可靠性以及自行车和行人安全,SFMTA努力在改善公共交通的同时,不减少需要开车的人的网络容量。网约车服务增加了交通拥堵,对Muni的客流量和预算造成了负面影响,网约车公司未能实现其最初承诺的缓解交通拥堵的目标。中央地铁项目在规划和采购方面存在缺陷,但可以作为改进项目交付方式的案例研究。中央地铁项目虽然耗资巨大,但未来有望成为重要的交通枢纽,客流量持续增长。旧金山正处于经济低迷后的复苏阶段,这是一个充满机遇的时刻。旧金山的价值观在于平衡各种需求,优先考虑弱势群体。湾区公共交通系统的整合面临挑战,这与加州的税收制度和地方政府的权力有关。尽管湾区公共交通系统的管理结构复杂,但各个机构致力于从用户角度整合服务,例如统一票务系统和信息指引。BART和Caltrain的困境会对Muni造成影响,因此需要一个区域性的财政措施来支持公共交通。MTC计划推出开放式支付系统,允许乘客使用任何信用卡或借记卡支付车费。美国城市摆脱汽车主导模式是一个循序渐进的过程,需要考虑所有居民的出行需求。交通规划需要平衡各种交通方式的需求,不能简单地将交通转移到其他地方。 Alexis Madrigal: 对Jeff Tumlin的采访,探讨了疫情期间SFMTA面临的挑战和取得的成就,以及旧金山公共交通的未来发展。 Paul: 指出Muni公交车和电车上的混乱状况,呼吁增加安保力量。 Mark: 询问将Muni免费对所有人开放的可行性。 William: 感谢Jeff Tumlin对LGBT社区的支持,并就Muni线路调整提出建议。 Chad: 建议Muni采用类似伦敦和波特兰的便捷支付方式。

Deep Dive

Key Insights

What was the financial situation of SFMTA when Jeff Tumlin took over, and how did it change during his tenure?

Jeff Tumlin inherited a $50 million annual structural deficit when he took over SFMTA. The deficit grew to $250 million due to rising costs of living and stagnant revenue growth, exacerbated by the pandemic. The agency now faces a $300 million structural deficit that needs to be addressed within the next two years.

How did the pandemic impact Muni's operations and ridership?

The pandemic forced Muni to drastically reduce services, cutting from 80 transit lines to just 12 focused on essential institutions like hospitals and retail centers. Ridership plummeted, but Muni's recovery has been stronger than BART's, with some lines like the 22 Fillmore and 49 Van Ness exceeding pre-COVID ridership by 120% or more.

What changes did SFMTA make to procurement processes during the pandemic?

During the pandemic, SFMTA streamlined procurement rules, which were previously cumbersome due to anti-corruption measures. This allowed for faster decision-making and risk-sharing with private contractors, leading to projects like the El Terrival infrastructure renewal being completed on time and on budget.

What is the current state of Muni ridership compared to pre-COVID levels?

Muni's overall ridership is at about 75% of pre-COVID levels, but recovery varies significantly by line. For example, Montgomery Station, once the busiest, is only at 45% of pre-COVID ridership, while lines like the 22 Fillmore and 49 Van Ness are over 120% of pre-COVID levels on weekdays and even higher on weekends.

What challenges does SFMTA face in making Muni free for everyone?

Making Muni free for everyone would require significant funding, which is currently not supported by voters. SFMTA relies on fare revenue, and while fare evasion is perceived as high, actual compliance is around 80%. The agency also faces a $275 million structural deficit, making free transit financially unfeasible without new tax measures.

How has the rise of rideshare services like Uber and Lyft impacted Muni ridership and congestion?

Rideshare services like Uber and Lyft have significantly increased downtown congestion, accounting for about half of the congestion during the last economic boom. They have also contributed to reduced Muni ridership by offering personal convenience at the expense of system efficiency.

What is the future of the Central Subway project, and has it been successful so far?

The Central Subway project, while initially plagued by planning and procurement issues, has shown promise with a 50% increase in ridership at Chinatown Station over the past year. It serves the densest part of San Francisco and is expected to become a critical link if extended to North Beach and beyond.

What are the prospects for a regional transit system in the Bay Area?

A regional transit system in the Bay Area faces challenges due to the need for a two-thirds vote to create new taxes at the county level. However, transit agencies are working towards a unified user experience with coordinated fares, transfers, and wayfinding systems, with upgrades to the Clipper card expected in the coming months.

What steps is SFMTA taking to improve pedestrian and cyclist safety?

SFMTA is investing in quick-build traffic safety projects, which have reduced cyclist and pedestrian injuries by about 30% on streets where implemented. The agency is also installing speed safety cameras and focusing on redesigning streets to balance the needs of all users, including drivers, cyclists, and pedestrians.

What is Jeff Tumlin's outlook on the future of San Francisco?

Jeff Tumlin is optimistic about San Francisco's future, seeing the current moment as a transition between economic bust and boom. He believes the city is poised to reinvent itself, leveraging its values and diversity to create a thriving, inclusive urban environment.

Shownotes Transcript

Jeff Tumlin became director of the San Francisco Municipal Transportation Agency in December 2019, just months before the pandemic sent ridership plummeting, creating huge financial challenges and forcing unprecedented change. Tumlin, who has just stepped down as director, was at times a lightning rod for controversies about pedestrian safety, bike lanes, closing streets to car traffic and transit service. But Muni ridership has recovered much better than BART and though the agency faces severe financial troubles, Tumlin managed Muni through a brutal period for public transportation in every city. He’ll join us to talk about his tenure and the future of transit in San Francisco.

Guests:

**Jeff Tumlin, **director of transportation, San Francisco Municipal Transportation Agency (SFMTA)