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cover of episode 570 – Buyer-First Sales for Business Owners

570 – Buyer-First Sales for Business Owners

2025/6/16
logo of podcast The How of Business - How to start, run & grow a small business.

The How of Business - How to start, run & grow a small business.

AI Deep Dive AI Chapters Transcript
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C
Carol Mahoney
H
Henry Lopez
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Carol Mahoney: 我从小就对外婆的销售方式感到矛盾,一方面敬佩她的成功,另一方面又受到家庭和社会对销售负面印象的影响。后来,我创立了自己的营销公司,但发现仅靠营销无法解决所有问题,人际互动仍然重要。在经历了一次财务危机后,我开始反思自己对销售的抵触情绪,并意识到这种心态阻碍了我与客户建立真正的联系。我开始学习新的销售方法,更加注重倾听和理解客户的需求,而不是强行推销自己的产品或服务。 Henry Lopez: 作为企业主,销售不仅仅是推销产品或服务,更是推销自己和自己的专业知识。这需要一种不同的心态和方法,因为你不仅要面对市场的挑战,还要克服个人的心理障碍。互联网时代,第一印象至关重要,你的在线形象和口碑直接影响客户的决策。因此,企业主需要认真对待销售,不断学习和改进自己的销售技巧。

Deep Dive

Chapters
Carol Mahoney, initially averse to sales, shares her transformative journey from hating sales to becoming a respected sales coach. Her path involved overcoming negative experiences and reframing her mindset about sales, emphasizing collaboration over traditional pushy tactics.
  • Carol Mahoney's initial dislike for sales stemmed from negative experiences and stereotypical perceptions.
  • She pursued a marketing degree to avoid sales but eventually realized the importance of human connection in sales.
  • A financial crisis served as a catalyst for her mindset shift and exploration of collaborative selling.

Shownotes Transcript

Buyer-First Sales for Business Owners with sales coach and author Carole Mahoney. Show Notes Page: https://www.thehowofbusiness.com/570-carole-mahoney-buyer-first-sales/) Do you dread sales conversations or feel like you’re forcing your product or service onto people? Carole Mahoney, renowned sales coach and author of Buyer First, joins Henry Lopez to change the way small business owners think about selling. Carole shares how collaborative selling can not only improve your results but also feel more authentic and aligned with your values. You’ll hear how Carole went from hating sales to becoming one of the most respected voices in the industry - and how her rock-bottom moment led to a complete mindset shift. She explains how buyer behavior has changed, why consultative selling often misses the mark, and what business owners can do to connect more deeply with prospects. You’ll also learn how to regulate your emotions before a big sales call and how to handle objections without pressure tactics. Whether you’re just starting or looking to grow, Carole’s actionable advice will help you reframe sales as a collaborative and human-centered process. This episode is hosted by Henry Lopez. The How of Business podcast focuses on helping you start, run, grow and exit your small business. The How of Business is a top-rated podcast for small business owners and entrepreneurs. Find the best podcast, small business coaching, resources and trusted service partners for small business owners and entrepreneurs at our website https://TheHowOfBusiness.com)