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cover of episode Twitter's Struggles Continue: More Layoffs and Unhappy Employees

Twitter's Struggles Continue: More Layoffs and Unhappy Employees

2023/2/27
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Elon Musk Podcast
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专注于电动车和能源领域的播客主持人和内容创作者。
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主持人：本期节目讨论了Twitter因未支付账单而导致的Slack宕机事件，以及这起事件对员工的影响。Slack对员工完成工作至关重要，没有它，员工可能难以找到所需信息，导致延误和挫折。Twitter的Slack实例在周三因例行维护而宕机，工程团队当天休息。Slack的员工表示，不存在例行维护，Twitter可能未支付Slack账单，导致手动关闭访问权限。马斯克可能已经反对使用Slack，或者至少想看看Twitter是否可以在没有Slack及其相关费用的情况下运行。在匿名工作场所聊天应用Blind上，关键工具的消失引起了员工的怀疑、沮丧和幸灾乐祸。对于Twitter员工来说，Slack不仅仅是一种消息传递方式，它还是机构记忆的存储库，员工越来越依赖其中的文档。Slack在周四仍然无法使用，一些员工通过电子邮件进行沟通，而另一些员工则实际上休息了第二天。对于正在开发马斯克最新想法（开源推文时间线排序算法）的员工来说，失去主要的沟通基础设施可能会带来特别大的压力。马斯克宣布Twitter计划在下周开源其算法，但Slack的丢失将如何影响该项目还有待观察。无论结果如何，最近的宕机事件凸显了制定备用通信计划的重要性。CEO可能正在将工具从Slack更换为特斯拉工程师使用的另一个工具Mattermost，他们也使用Microsoft Teams。完全失去Slack将对Twitter员工造成重大打击，因为他们使用它来收集数据、代码片段以及与其他员工的聊天中的其他内容。员工表示，他们99%的解决方案都是在Slack上找到的。潜在的Slack丢失也可能标志着员工意见在Twitter上受到高度重视的时代的结束，因为据报道，在埃隆·马斯克的领导下，员工们不太愿意分享见解和意见。WPP首席执行官马克·里德表示，Twitter最近几个月似乎比去年年底更加稳定，这导致客户考虑如何重返Twitter。马斯克正在测试其他内部通信工具，同时他也在努力支持Twitter进行快速更新，以支持新功能，并过渡到开源其算法，这将在下周进行。我们将看看下周他们实施这些新的通信工具时，是否会将数据从Slack转移到这些新的通信工具中，或者转移到一个存储库中，以便旧Slack的用户可以获得他们在工作日中使用的数据和代码以及对话。

Deep Dive

Chapters
This chapter explores the unexpected Twitter Slack outage, its impact on employee productivity, and the potential reasons behind it, including the possibility of unpaid bills or a shift towards alternative communication platforms. The outage highlighted the critical role of Slack in Twitter's operations and the challenges faced by employees in the absence of this essential tool.
  • Twitter experienced a Slack outage affecting employee communication and code deployment.
  • The outage was initially attributed to routine maintenance but was later revealed to be a potential result of unpaid bills.
  • The incident underscored the importance of Slack as a primary communication and data repository for Twitter employees.
  • The company's response to the outage and potential future communication strategies are discussed.

Shownotes Transcript

In this episode, we explore the recent unexpected round of layoffs at Twitter, where at least 50 employees were let go across different departments, including engineers who help keep the social network running. We discuss the impact of these layoffs on Twitter's future, which has seen its headcount fall by over 70% since CEO Elon Musk took over in October 2021, and its chief source of revenue, advertising, has fallen significantly. We also delve into Musk's attempts to generate revenue in other ways besides advertising, including Twitter Blue, a monthly subscription service that includes a blue verification check mark, and what this means for advertisers and the platform's users. Join us as we analyze the current state of Twitter and what the future holds for this social media giant.