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cover of episode How to Get Out of the Hybrid Work Rut

How to Get Out of the Hybrid Work Rut

2025/6/17
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HBR IdeaCast
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A
Adi Ignatius
A
Alison Beard
P
Peter Cappelli
R
Rania Nehmeh
Topics
Adi Ignatius: 一些管理者坚持员工每周五天到办公室，源于对员工在家工作效率的不信任，而亚马逊CEO Andy Jassy虽不完全出于信任问题，但他坚信面对面交流能促进协作、自发互动，对企业文化和创新有益。然而，也有像GitLab这样的公司完全远程办公，并通过其他方式确保协作和互动。 Alison Beard: 混合办公模式复杂，很多公司都觉得没有做好。早期数据显示远程工作效率更高，但最近的数据显示情况并非如此。因此，公司需要思考如何正确实施混合办公，使其对管理层和员工都有利。 Peter Cappelli: 新冠疫情后，我们首次能将办公室环境与工作内容分离。许多工作需要社交互动，但最初的研究对象是独立贡献者，而最近的研究显示，互动性工作远程办公生产力较低。此外，新员工需要更多帮助，而现在很多人只经历过远程或混合办公，不了解工作方式，需要更长时间才能上手。 Rania Nehmeh: 远程或混合办公不能用管理面对面团队的相同方式管理，需要有意识地设计行为规范。协作和学习会受到影响，员工更关注个人KPI，牺牲了帮助同事或完成集体任务。新员工有时得不到所需帮助，这体现了社会关系的缺失。

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With some high-profile CEOs demanding workers return to the office five days a week, and others touting the benefits of fully remote work, many companies compromised and ended up somewhere in the middle. But that hybrid compromise can often bring the worst of both worlds. Wharton professor Peter Cappelli and senior HR strategist Ranya Nehmeh have looked deeply at what is going wrong with hybrid - and how leaders can make it right. They explain practical ways to improve meetings, build culture, and inspire commitment from employees in a hybrid model, which is most likely here to stay. Cappelli and Nehmeh are the authors of the forthcoming book In Praise of the Office: The Limits to Hybrid and Remote Work and the HBR article "Hybrid Still Isn't Working".

For further listening

HBR IdeaCast Episode 1025 with Amazon CEO Andy Jassy: https://hbr.org/podcast/2025/05/amazon-ceo-andy-jassy-on-agility-ai-strategy-and-the-changing-role-of-managers

HBR IdeaCast Episode 877 with GitLab CEO Sid Sijbrandij: https://hbr.org/podcast/2022/09/advice-from-the-ceo-of-an-all-remote-company\