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Building AI Systems You Can Trust

2025/5/23
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AI + a16z

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Matt Bornstein
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Scott Clark
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Scott Clark: 我发现企业AI应用的最大阻碍不是性能,而是信任。企业优化AI系统后,最关心的是系统是否引入了新的问题。现在对LLM的关注点集中在高级指标,掩盖了系统内部潜在的不良行为。因此,我们需要通过测试来解决信任问题,而不仅仅是优化性能。 Matt Bornstein: 我认为对AI系统的信任甚至比其原始性能更重要。企业需要构建一个平台,以解决AI项目激增的问题,并实现平台理想状态。集中式Gen AI平台可以减少影子AI,并提供测试的理想环境。

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In this episode of AI + a16z, Distributional) cofounder and CEO Scott Clark, and a16z partner Matt Bornstein, explore why building trust in AI systems matters more than just optimizing performance metrics. From understanding the hidden complexities of generative AI behavior to addressing the challenges of reliability and consistency, they discuss how to confidently deploy AI in production. 

Why is trust becoming a critical factor in enterprise AI adoption? How do traditional performance metrics fail to capture crucial behavioral nuances in generative AI systems? Scott and Matt dive into these questions, examining non-deterministic outcomes, shifting model behaviors, and the growing importance of robust testing frameworks. 

Among other topics, they cover: 

  • The limitations of conventional AI evaluation methods and the need for behavioral testing. 
  • How centralized AI platforms help enterprises manage complexity and ensure responsible AI use. 
  • The rise of "shadow AI" and its implications for security and compliance. 
  • Practical strategies for scaling AI confidently from prototypes to real-world applications.

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