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cover of episode Day 2 - First experiences with getting support from Crocoblock

Day 2 - First experiences with getting support from Crocoblock

2023/5/28
logo of podcast Plugged Into Programming - From WordPress Plugins To Micro SaaS

Plugged Into Programming - From WordPress Plugins To Micro SaaS

Shownotes Transcript

This is Day 2 of this series exploring how far I can push crocoblock's ecosystem of plugins to build a micro-SaaS app.

I really like the ease of working on Custom Post Types or CPTs using Jetengine. Jetengine seems to be the original crocoblock plugin and it handles a lot of things, and its interface for building CPTs is pretty easy to use. I have made CPTs for years with code and also with PODS.

I did get a reply to my questions I submitted on Day 1 (late in day), using the support ticket system. I am in Florida (UTC-5) and they seem to be in Ukraine (UTC+3), and I had a reply waiting for me around 6:30am or so on Day 2. Very fast turnaround and the ticket was helpful. Giving me 2 links.

The crocoblock knowledge base is extensive with documents, tutorials, and a huge video collection. Tons of YouTube videos are made by crocoblock staff, and there are lots of good ones from independent people too.

I also decided to do the dreaded deed and join Facebook. I had a Facebook account MANY years ago and cancelled it after 24 hours. I just don't like the feed system, people trying to friend you, etc. But crocoblocks has a private Facebook community group, and I joined to get into it. You have to wait for a few hours so they vet you. I used the same email I used to register my license of crocoblock.

One my first day I posted a hello to everyone and got some responses :). There are 23.7k members! It does seem very active. On my first day while I was reading I decided to reply with an answer to someone's question - it was clearly about using AJAX so I felt I could answer them about using javascript to make the live updates in the client. They said it was helpful.

That was about it. Day 2 was a J1 day as well, so I have limited time to put on this on weekdays (just like many of you). But I am able to use my time wisely and I will keep pushing forward! Till next time - keep on it.