We're sunsetting PodQuest on 2025-07-28. Thank you for your support!
Export Podcast Subscriptions
back
Pioneering the Next Era of AI Customer Support with Jesse Zhang from Decagon
41:45
Share
2025/1/22
High Agency: The Podcast for AI Builders
AI Chapters
Transcribe
Chapters
Introduction to Jesse Zhang
What sparked Jesse's interest in LLMs?
Decagon's Rise to Prominence in AI
How does Decagon's AI customer support work?
What are the challenges in building high-performance AI systems?
From Simple RAG to Agent Architectures: What's next?
Measuring accuracy: The role of Evals and customer feedback
Balancing customization and reusability: A delicate act
The impact of AI on support teams and customer data
Building a successful AI team: What's the right composition?
Advice for new AI builders: What's the key to success?
The future of AI: Predictions and insights
Shownotes
Transcript
No transcript made for this episode yet, you may request it for free.