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cover of episode The science of fresh starts, with change expert Katy Milkman

The science of fresh starts, with change expert Katy Milkman

2025/1/2
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Masters of Scale

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Katie Milkman: 本期节目讨论了如何利用行为科学策略来实现持久性的改变,重点关注新年计划和长期目标的设定与执行。Milkman 强调了'新鲜开始'效应,即人们在新的一年、新的一周或新的月份开始时更容易设定目标并采取行动。然而,她指出,仅仅依靠'新鲜开始'的动力是不够的,因为这种动力是暂时的。对于需要长期坚持的行为改变,例如锻炼或健康饮食,需要更有效的策略。她介绍了'诱惑捆绑法',即将令人不快的事情与渴望的事情结合起来,从而更容易坚持下去。此外,她还强调了制定详细计划、让目标实现过程变得愉快的重要性。为了克服行为改变的障碍,Milkman 建议进行'事前验尸',即提前思考可能阻碍目标实现的因素,例如冲动性、拖延症、懒惰、缺乏自信和从众心理,并针对性地采取措施。她还讨论了'推动'的概念,即在不改变激励或信息的情况下激励行为改变的工具,例如设定默认值、提示制定计划、寻求他人支持等。在组织层面,Milkman 建议领导者可以通过设定默认值、帮助员工设定目标、利用'目标梯度效应'等方式来推动团队的生产力提升。对于组织内部的变革,领导者需要运用说服技巧,例如利用从众心理,简化流程,降低执行难度等。最后,Milkman 指出人们往往低估了行为改变的难度,因为他们只关注成功的可能性,而忽略了可能遇到的障碍。她建议人们要为挫折做好准备,并采用增长型思维模式。 Jeff Berman: 作为节目的主持人,Berman 主要负责引导话题,提出问题,并与 Milkman 进行讨论,对 Milkman 的观点进行补充和阐述。他从个人的角度出发,分享了自己在坚持锻炼方面的经验,并与 Milkman 的观点进行呼应。他同时也对 Milkman 提出的概念和策略进行总结和概括,帮助听众更好地理解和应用这些知识。

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Key Insights

What is temptation bundling and how does it help with behavior change?

Temptation bundling is a strategy where you pair a chore or task you dread with a temptation you enjoy, allowing yourself to indulge in the temptation only while doing the chore. This changes the experience of the chore, making it more enjoyable and reducing impulsivity. For example, listening to audiobooks only while at the gym can make exercising more appealing.

Why are fresh starts like New Year's resolutions effective for initiating change?

Fresh starts, such as New Year's resolutions, create a psychological sense of a clean slate, making people feel more separated from past failures. This temporary boost in motivation is effective for one-and-done actions, like signing up for a 401k or scheduling a medical screening. However, sustained change requires additional tools beyond the initial motivation.

What are the key obstacles to achieving sustained behavior change?

The main obstacles include impulsivity, procrastination, laziness, lack of confidence, and conformity. Impulsivity makes us prioritize short-term rewards over long-term benefits, while procrastination delays action. Laziness leads us to seek the path of least resistance, and lack of confidence undermines effort. Conformity, or the influence of social circles, can either hinder or help progress.

How can leaders use nudges to improve team productivity?

Leaders can use nudges like setting calendar defaults for deep work time or breaking down large goals into smaller, manageable tasks. For example, reminding volunteers to commit to four hours a week instead of a 200-hour yearly goal increased productivity by 8%. Nudges make desired behaviors easier and more psychologically attractive without changing incentives.

What is the impact of hiring in sets on workplace diversity?

Hiring in sets, or batching hires, increases workplace diversity because it encourages evaluators to consider the diversity of the group rather than individual candidates. When hiring multiple people at once, organizations are more likely to recognize the value of diverse backgrounds and experiences, leading to more inclusive hiring practices.

Why is it important to make goal pursuit enjoyable for sustained behavior change?

Making goal pursuit enjoyable increases the likelihood of sustained behavior change because people are more likely to stick with activities they find pleasant. Research shows that pushing through pain or discomfort is ineffective, and instead, finding ways to make tasks enjoyable, like combining them with temptations, leads to better outcomes.

Shownotes Transcript

‘Fresh Starts’ are a powerful tool for making change. So to kick off 2025, Katy Milkman stops by to give us science-backed strategies for reaching our goals. Milkman is a behavioral scientist, Wharton professor, and bestselling author of How to Change). In this episode, she sits down with host Jeff Berman to share proven ways to carry the momentum of positive change in our personal and professional lives beyond January.

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