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cover of episode 192: Harnessing Technology and Empathy: Creating Exceptional Experiences in the Insurance Industry with Saira Taneja

192: Harnessing Technology and Empathy: Creating Exceptional Experiences in the Insurance Industry with Saira Taneja

2023/6/13
logo of podcast Navigating the Customer Experience

Navigating the Customer Experience

Shownotes Transcript

Send us a text) Saira Taneja) is Chief Experience Officer at Cover Whale), a leading commercial trucking insurance provider and fast-growing insurtech.   Taneja brings over a decade of experience in the health insurance sector across various functional areas where she held multiple leadership roles. Her passion for innovative market offerings led her to Cover Whale. Leveraging her expertise in scaling businesses, while also achieving customer-centricity has been instrumental in the company's success. She currently oversees the Growth, Marketing and Customer Success organisations.  She holds a BA in International Business from Bentley University, and an MBA from Bentley's McCallum Graduate School of Business.