Shownotes Transcript
We all have to communicate painful or sensitive information at some point in our careers. And, while it's important, to tell the truth, we need to think about how we do it. Tact allows us to be honest while respecting a person's feelings.
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When we communicate tactfully, we can preserve relationships, build credibility, and demonstrate thoughtfulness.
In today’s episode of the Passion Struck, John R. Miles examines what tact is, and looks at how you can develop this important quality.
John discusses how tact and diplomacy are skills centered around an understanding of other people and being sensitive to their opinions, beliefs, ideas, and feelings.
Developing effective tact and diplomacy skills requires practice and good judgment. These skills are not limited to use informal communications, such as in the workplace: tact and diplomacy are also important when developing and maintaining friendships, romantic relationships, and relationships in the family.
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