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Bradley Sutton
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Izabela Hamilton
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Bradley Sutton: 通过一种很少使用的策略,在不使用PPC或查看评论的情况下获得客户洞察,这甚至可能比许多AI洞察更有用。 Izabela Hamilton: 作为企业家,我们也是人,会经历人生的不同阶段,应该倾听身体和宇宙的指引,知道何时该休息,以便更好地回归。经历低谷才能更好地提升,重新充满能量,并把这种能量传递给他人。应该关注自身状态,及时发现疲惫、倦怠等信号,适时休息,避免透支。品牌正在转向更注重客户的自然排名策略,关注真实的客户视角,而非操纵性手段。消费者渴望真实性,品牌应专注于客户旅程,确保产品满足客户需求,而非仅仅追求排名。RankBell 通过关注客户旅程,帮助品牌实现数十亿美元的有机销售额,无需广告投入。RankBell 的工作始于产品上市前的清单优化过程,通过测试来了解客户对产品的真实反馈。在产品上线前进行测试,可以提前发现并解决问题,避免产品上市后出现负面评价。通过客户测试,发现并解决了红光面膜产品的一个设计缺陷,从而提升了产品评价和销量。通过客户测试,收集客户对产品的真实反馈,从而改进产品和提升排名。成功的关键在于关注客户,而非依赖AI工具。应该倾听客户的反馈,而非依赖AI工具或其他技巧,关注产品本身和客户需求。定期审核自己的产品列表和竞争对手的产品列表,并从客户的角度审视产品。Helium 10 的 Cerebro 工具可以预测对卖家有利的情况,结合关键词策略和产品优化,可以帮助卖家在亚马逊搜索中获得有利位置。希望 Helium 10 能增加客户旅程映射功能,帮助卖家了解客户与产品列表的互动情况,从而更好地优化产品和提升销售额。

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Shownotes Transcript

Discover a powerful, rarely used strategy to gain customer insights for product launches—no PPC, no need to look at reviews, and possibly more effective than AI tool insights.

► Instagram: instagram.com/serioussellerspodcast

► Free Amazon Seller Chrome Extension: https://h10.me/extension

► Sign Up For Helium 10: https://h10.me/signup  (Use SSP10 To Save 10% For Life)

► Learn How To Sell on Amazon: https://h10.me/ft

► Watch The Podcasts On YouTube: youtube.com/@Helium10/videos

Join us for an enlightening episode where we sit down with the extraordinary Izabela Hamilton of Rank Bell. Izabela shares her unique approach to gaining valuable customer insights without relying on PPC or traditional reviews. She opens up about her personal journey over the past couple of years, highlighting the importance of taking time off to focus on personal growth and wellness. This candid conversation emphasizes the significance of listening to our bodies and the universe, recognizing when to step back to recharge and come back stronger. 

Listen in as we explore the shifting landscape of Amazon's product ranking, focusing on authentic and customer-centric strategies. Izabela and Bradley discuss how brands are moving away from manipulated tactics and embracing the power of understanding shopper perspectives. With Helium 10 and RankBell, brands can now predict customer preferences more accurately and ensure their products earn their spot on page one. The episode highlights the importance of aligning products with customer needs and how a holistic approach to ranking can lead to significant revenue without heavy reliance on ads.

Lastly, we dive into the power of customer feedback in product improvement, illustrated by a client's journey in overcoming design challenges with an anti-aging red light mask. By conducting thorough pre-launch testing and addressing issues early, brands can ensure product success and customer satisfaction. We also explore strategies for creating compelling Amazon listings and the unique opportunities for new brands to compete with established ones in the evolving online shopping landscape. Don't miss this episode packed with insights on adapting to changes, leveraging AI tools, and proactively meeting customer needs for long-term success.

In episode 658 of the Serious Sellers Podcast, Bradley and Izabela discuss:

00:00 - Customer Insights Without Reviews or PPC

07:00 - Customer-Centric Ranking Strategies for Amazon

12:23 - Brand Optimization and Marketing Strategies

15:22 - Customer Feedback for Product Improvement

18:27 - Product Testing and Feedback Loop

22:30 - Customer-Centric Approach in Entrepreneurship

23:25 - RankBell Client's Amazon Success Story

25:14 - Amazon's Future in Search and Advertising

30:20 - Audit Your Listings for Longevity

34:46 - Customer Feedback and Competitor Insights