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cover of episode Episode 1: Quality Assurance

Episode 1: Quality Assurance

2024/7/9
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Shell Game
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Evan Ratliff
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Evan Ratliff: 本期节目讲述了作者利用AI克隆技术复制自己的声音，并将其用于拨打客服电话的实验过程。实验中，作者将克隆的语音与ChatGPT等大型语言模型结合，创建了能够进行独立对话的语音代理。通过与客服代表的互动，作者探索了AI语音克隆技术的潜力和风险，以及其在未来可能带来的影响。作者详细描述了语音克隆技术的实现过程，包括使用ElevenLabs等工具进行语音克隆，以及使用Vapp等平台构建语音代理。他还讨论了语音代理的延迟、流畅度等技术问题，以及如何通过调整参数来提高其真实性和自然度。此外，作者还反思了这项技术可能带来的伦理问题，例如被用于欺诈等。 Evan Ratliff: 作者在实验中发现，AI语音克隆技术已经发展到可以生成非常逼真的人声复制品的地步，这既带来了许多可能性，也带来了许多风险。他认为，这项技术可能被用于欺骗他人，或者被企业用来取代人工客服。同时，他也指出，随着这项技术的不断发展，我们听到的广告、教学视频和电话中的声音可能越来越多的不是真人发声，这将对我们的社会产生深远的影响。作者呼吁人们关注这项技术可能带来的伦理问题，并谨慎地使用这项技术。

Deep Dive

Chapters
Evan Ratliff details his experiment with creating an AI voice clone, using it to interact with customer service representatives. He describes the process of cloning his voice and connecting it to a chatbot, demonstrating its ability to engage in conversations using his phone number.
  • Evan created a voice clone and connected it to an AI chatbot.
  • The voice clone was able to make phone calls using Evan's number.
  • Initial interactions with customer service revealed limitations in the clone's ability to handle unexpected situations.

Shownotes Transcript

This is the story of what happens when Evan Ratliff, a longtime tech journalist, makes a digital copy of himself, powered by AI, in order to understand how amazing and scary and utterly ridiculous the world is about to get.

In Episode 1, Evan clones his voice, hooks it up to a chat bot and his phone line, and sends it off to tangle with customer service representatives.

Shell Game is made by humans. More specifically, it's produced and edited by Sophie Bridges, and written and hosted by Evan Ratliff. Samantha Henig is our executive producer. Visit shellgame.co) to find out more and support the show. New episodes drop on Tuesdays. This is a public episode. If you’d like to discuss this with other subscribers or get access to bonus episodes, visit www.shellgame.co/subscribe)