As they say, “all things must come to an end,” and unfortunately that is true not only for this season of the Studio 78 podcast, but also for the four-week branding series. Not to fret though, we’re wrapping up the series (and season) with an amazing guest, Marva Goss. Marva is a brand and sales strategist who coaches creatives who need help showcasing the value of their service so they can book more of the right clients. Marva is a veteran turned life coach turned strategist that encourages her clients to step out of their comfort zones to build an online presence that stands out from the rest.
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In the episode, Marva speaks about verbal branding, also known as, brand messaging. Marva offers tips on how to move beyond solely relying on websites and other visual elements to attract customers and start considering the emotional connection you can create with customers through your messaging.
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SHOW NOTES
Marva Goss is a brand and sales strategist
Verbal branding or branding messaging is the way you emotionally connect with your audience; language is one of the ways you can do that
People buy products and services based on their emotions first and logic second, according to psychology
When reading your content, the audience needs to feel that you have an immediate solution to their problem
When creating your messaging, remove the fluff and guess work to make sure your message is very clear to your customers and showcases the following:
What you do
Why you do it
Who you help
Why it matters (why do they need your product or service, why do the need it now)
Connect with customers by sharing the story on how you got started (your story is like your fingerprint, only unique to you). Consider sharing it via the following platforms:
Video
Podcast
Something voice related or where customers can see your body language
Blogging
Email blast
Discover your voice and showcase who you are in your branding material; round up friends and ask them what words you use most
Marva’s Signature Program Master Your Message goes into:
Ideal client research
Mission, vision, goals
Brand story (this helps business owners know their story when they are getting ready to do any type of media)
Brand personality and tone
Benefits of brand (why should people choose you over anyone else in your industry?)
Branded content
Visibility plan
Find your story:
Map out how you got to where you are and your business idea (all the things that led you to the point where you are)
Highlight the things you feel comfortable sharing
Record yourself talking about your story and share it
We talked about doing “introduction post” on IG where you share you story sometimes using a bullet point style to connect with your audience
We discuss how impactful video is because it creates a strong connection with your audience
How to stand out:
The more content you produce and post, the more you are perceived as a good resource; be consistent with your content
Tune in and listen to what’s happening in other industries; figure what’s being done in other industries that’s not being done in yours that you can possibly transfer
Put out relevant content; provide your spin on content that’s hot right now
Focus your content on the emotion you want your audience to feel; what things do you want them to feel when they encounter you (i.e. excitement, motivation, do you want them to do some introspection)
Importance of emotion
Once you know the emotion you want to create, work backward and ask yourself “How can I create a brand experience that helps invoke those emotions before they even work/buy from me?”
What kind of things can you share?
What’s your mission, vision, and goals? How do they work together to help your audience feel a specific way toward you and your business?
Don’t just showcase what you do, showcase what you believe!
Link Love
Marva Goss Website: MarvaGoss.com)Instagram: @marvajcoachingco)Facebook: @marvagoss)Twitter: @marvagoss) WHERE’S NACHE’ Website: nachesnow.com)Facebook: studio78podcast)Instagram: @nachesnow)Youtube: Nache Snow)Twitter: @nachesnow)LinkedIn: nachesnow)Podcast: Studio 78)Pinterest: Tallook)