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cover of episode How To Build The Future: Parker Conrad

How To Build The Future: Parker Conrad

2025/1/10
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Y Combinator Startup Podcast

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Parker Conrad:我坚信深入一线,特别是当事情出现问题时,是解决问题的最佳方式。在创业过程中,我经历了从 SigFig 到 Zenefits,再到 Rippling 的历程。SigFig 的失败让我对融资变得悲观,也让我深刻认识到创业公司应该专注于提升自身业务,而不是过度关注融资。Zenefits 的成功得益于我们整合了多个原本独立的人力资源管理系统,简化了业务流程,并提前发布产品,抢占了市场先机。然而,Zenefits 的衰落也让我吸取了宝贵的教训,例如避免过度依赖运营和手动工作,以及在公司发展初期就建立紧迫感和压力。Rippling 的成功则得益于我们对市场和产品的深刻理解,以及对复合型软件业务模式的探索。我们专注于产品开发,避免了 Zenefits 的错误,并通过整合多个业务功能,为客户提供更全面的解决方案。我相信员工数据将成为未来许多业务软件的核心,人工智能将帮助公司更高效地运作,并推动软件的垂直化发展。 Garry:我与 Parker Conrad 的交流中,我了解到他从 SigFig 到 Zenefits,再到 Rippling 的创业历程,以及他对于创始人模式、融资、产品市场匹配、复合型软件业务和人工智能等方面的深刻见解。他的经历和观点为我们提供了宝贵的经验和启示。

Deep Dive

Key Insights

What is Rippling and what does it offer?

Rippling is an all-in-one HR, Finance, and IT software company valued at $13.5 billion. It provides solutions for payroll, employee management, IT setup, and other administrative tasks, aiming to streamline business operations.

Why did Parker Conrad pivot from consumer to B2B businesses?

Parker Conrad pivoted from consumer to B2B businesses because he found consumer businesses to be unpredictable and random, whereas B2B felt more controllable and less reliant on luck. His experience with his first company, SigFig, reinforced this belief.

What was the original idea behind SigFig and why did it fail?

SigFig started as a wiki for stock research, inspired by Wikipedia. It failed because the model of getting users to produce valuable content for free didn't resonate, and the business struggled to gain traction despite multiple pivots.

What lessons did Parker Conrad learn from his fundraising experience with SigFig?

Parker Conrad learned that fundraising should not be the focus of a startup. Instead, founders should focus on making their business so strong that investors come to them. He became deeply cynical about chasing investor trends and emphasized building a solid product over fundraising.

What was the key insight that led to the success of Zenefits?

The key insight behind Zenefits was integrating multiple administrative tasks like payroll, benefits, and HR into one system, reducing the manual work and complexity for businesses. This 'magic button' concept later influenced the creation of Rippling.

What is the concept of a 'compound software business' as described by Parker Conrad?

A 'compound software business' refers to building a suite of seamlessly interoperable applications that solve deeper organizational problems, rather than focusing on narrow point solutions. This approach allows for more comprehensive and powerful products, as seen with Rippling.

How does Parker Conrad view the role of AI in enterprise software?

Parker Conrad believes AI will help large companies operate more like smaller ones by providing deeper insights into employee performance and business processes. He emphasizes AI's ability to 'read' and analyze data over its generative capabilities, enabling better decision-making and intervention.

What is the significance of 'founder mode' according to Parker Conrad?

Founder mode involves going deep into the details of a problem, especially when something is broken. Conrad believes founders should step in to fix issues by understanding the ground-level challenges, but he cautions against using it as an excuse to bypass good executive management.

What is Rippling's long-term vision for business software?

Rippling aims to revolutionize business software by building a data-driven, interoperable platform that allows for the creation of comprehensive applications. The company believes this approach will lead to better software solutions compared to traditional point SaaS models.

Shownotes Transcript

In this episode of How to Build the Future, Garry sits down with Parker Conrad, Co-founder & CEO of Rippling, the all-in-one HR, Finance, and IT software company that’s valued at $13.5 billion.

Parker is the co-founder of two unicorns and has one of the more dramatic startup journeys in recent years. In this interview, he shares his origin story, the lessons learned from his first two companies, how AI is changing the game, and why he thinks the future will be defined by "compound" software startups.