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cover of episode How can bad or underperforming chatbots affect your business.

How can bad or underperforming chatbots affect your business.

2021/5/8
logo of podcast Yugasa Software Labs

Yugasa Software Labs

Shownotes Transcript

It’s amazing how rapidly the world of technology can turn customer service on its ear. Transformational tech is completely revolutionizing the online sales experience. The whole idea behind utilizing chatbots in the customer service arena is to streamline processes and remove friction. But if your chatbots aren’t capable of top-tier customer service, they are counter-productive.