37signals does not currently use AI in their main products. They use AI tools like ChatGPT for development but avoid gimmicky AI features. They see potential in AI for querying data within their tools but prefer steady-state operations over cloud-based spikes.
Sequential development allows for intense focus and motivation, which is crucial for innovation. It also avoids the switching costs and loss of focus that come with working on multiple products simultaneously.
Initially, they rotate small teams between products, letting some rest while focusing on others. As the company grows, they form dedicated teams of two (designer and programmer) for each product, working in six-week cycles.
Choose the problem that personally motivates you the most, as motivation is a powerful driver for innovation and success. This approach can lead to faster progress and more meaningful solutions.
37signals operates with a stable financial model, avoiding high-risk speculative growth. Instead, they offer a profit-sharing plan based on tenure, ensuring long-term employees benefit from the company's success.
Every week, we invite listeners to send in their questions for 37signals’ co-founders, Jason Fried and David Heinemeier Hansson. In this episode, they tackle a fresh set of asks, covering topics from managing multiple product lines, the company’s bonus structure, and their thoughts on incorporating AI into their tools.
Key Takeaways:
Links and Resources:
37signals' Employee Handbook)
Basecamp classes with live Q&A)
Books by 37signals)
Sign up for a 30-day free trial at Basecamp.com)
HEY World | HEY)
The REWORK podcast)
The Rework Podcast on YouTube)
The 37signals Dev Blog)
37signals on YouTube)
@37signals on X)