Faster internet is here: Is your NBN plan ready for 'full-fibre' upgrades?
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There are new exhilarated NBN plans coming in September. It can be hard to keep up with all the changes with the way the internet works and with the upgrades the NBN has been rolling out. But at the end of the day, what do we want? Reliable internet, fast internet. I just want to check in with our sponsors NBN. Jane McNamara is with the NBN and joins us. Hello, Jane.

Good to be with you, Clinton. It does get a little bit confusing with all the different options there are now and the upgrades that you guys have been rolling out. You have upgraded and you're rolling out full fibre to the premises. What does full fibre to the premises mean?

Absolutely. Look, your listeners will recall that, you know, we finished that initial rollout back in 2019, 2020, connecting every home and business across the country to NBN. And to keep pace with that demand that we have on the NBN, and I love to be online and need to be online, we've been rolling out up

across the country ever since. And nothing beats full fibre. That's fibre optic cable all the way from the street to your front door. So lightning-fast broadband, you can't get more reliable and faster anywhere in the world. So, you know, for 1.4 million homes and businesses across New South Wales, you know, this fibre upgrade, full fibre to the home, is now available and worldwide.

We've got these amazing accelerated speeds coming from the 14th of September and we don't want anyone to miss out on the opportunity to get that upgrade. In practice, what does the fibre upgrade actually mean to an everyday Sydney family?

So really what it means is we want our listeners this evening to think about the plan that they're currently on. And we know most Australians are on a mid-term

tier plan and what we know is with all those connected devices that we love to use, about 25 at the moment, going to grow to more than 40, usually that mid-sized plan with the number of people in the home, all on those devices at the one time this evening, you might notice that it's not performing how you think it should and that's the perfect sign that an increased

speed plan so going up one plan and getting that fiber upgrade is the perfect solution to make sure it's ready for today and you know 10 years from now i live in the sutherland shire and i've been fortunate we've been connected we're an anger team we've been connected to the nbn probably for about five years now and i must admit i'm on that mid plan i'm not on the top plan i'm on the mid plan but i was reading about um somebody who lives not far from me rob in cornell and

And they upgraded to the top plan, the 100 megabit per second, and the difference it made to them was significant.

Absolutely. And, you know, it was funny. I read this story as well. And, you know, Rob really noticed that the technology he is on, it was part fibre but part copper. And so what we're doing with these upgrades is we're removing that copper. So you've got none of that degrading copper in the mix, making sure that you've got fibre all the way to the home. And it was really simple for Rob. He actually just concentrated

contacted his phone and internet provider, had a conversation, said, "What's available for me? "Because this plan's not working anymore for my family. "I'm noticing buffering and dropouts in the evening, "and, you know, I want better." And, you know, the phone and internet providers, of course, sell the plans to you, me and our listeners, and he was advised that he could get an upgrade to full fibre

placing the order, going up one of those speed tier plans to the 100 plan, and that triggers the upgrade for free. So you don't pay for the five upgrade. You might have a couple of dollars difference in your plan or maybe not.

because there's a lot of competition with 150 retail service providers. So you might actually get a better deal and save some dollars by triggering this upgrade. But talking to your phone and internet provider to see if one of these upgrades is available to you is absolutely the first step. And Jane, just lastly, talking about saving dollars, it's end of financial year and so many retailers have end of year financial year sales. And I know a lot of the providers and the resellers of internet services also do.

Super competitive time. And, you know, if you haven't checked your plan in a while, do it. Do it now because we know that the phone and internet providers want your business. You know, talk to them about doing you a deal. They're even bundling some of their services as well. So you might be able to get your...

NBN, you might be able to get your mobile and some of those streaming services all bundled up for a really competitive price. So, you know, do your research, talk to friends and family, talk to your phone and internet provider and maybe go to some of those independent websites that do all the hard work for you. Good on you, Jane. Thank you.

Thank you. Jane McNamara from the NBN. You can go onto the NBN website and actually just type your address in and see what's available for you in terms of upgrades. Great things are happening every minute on NBN. To find out more, visit that website. It is nbn.com.au.