What are the necessary ingredients that make for a successful mediation? Is there a difference between a great mediation and an average mediation? How is mediation different from arbitration and litigation? Harvard-trained negotiator, mediation, and communication specialist Raphael Lapin shares his expert opinion in this episode of Negotiations Ninja.
NOTE: None of this is legal advice. Always seek the counsel of a qualified attorney. This is meant for informational purposes only.
Outline of This Episode
- [1:50] Learn more about Raphael Lapin
- [4:52] Raphael’s negotiation strategies monthly column
- [6:40] The difference between arbitration and mediation
- [13:43] Raphael’s process as a dispute mediator
- [18:56] How to understand the interests of the other party
- [22:25] A mediation is an evolutionary process
- [27:40] How to get each party to follow through on their commitment
- [29:15] How some people abuse the mediation process
- [34:37] How to connect with Raphael Lapin
Resources & People Mentioned
- Getting to Yes) by Robert Fisher and William Ury
Connect with Raphael Lapin
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