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cover of episode #45 Dan Kluger: Taking Time to Get It Right

#45 Dan Kluger: Taking Time to Get It Right

2018/11/13
logo of podcast The Knowledge Project with Shane Parrish

The Knowledge Project with Shane Parrish
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Dan Kluger
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Shane Parrish
创始人和CEO，专注于网络安全、投资和知识分享。
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Shane Parrish: 本期节目探讨了成为优秀厨师的历程，以及在餐厅经营中如何注重细节，创造完美的客户体验。Dan Kluger分享了他从Union Square Cafe到Tabla再到Loring Place的职业经历，以及他在不同阶段的感悟和经验。他强调了在任何领域，脚踏实地，循序渐进的重要性，以及在餐厅经营中，如何通过细节来提升客户体验。 Dan Kluger: 我的职业生涯始于Union Square Cafe，从前厅服务做起，逐步进入后厨，最终成为主厨。这段经历让我深刻体会到客户服务的重要性，也培养了我对烹饪的热情。在Tabla的经历让我意识到自己对烹饪的天赋，并决定将其作为职业追求。Loring Place餐厅的创立，是我多年积累经验和对餐饮业的理解的结晶。在餐厅经营中，我注重团队合作、员工培训以及与顾客的互动，力求为每位顾客创造独特的用餐体验。我坚信，即使是很小的细节，也能极大地改变顾客的感受。 Dan Kluger: 成为一名厨师需要时间和经验的积累，而不仅仅是学习理论知识。如今许多厨师缺乏基本的烹饪技能，例如正确削土豆或清洗餐具。如今的厨师培训缺乏实践经验，这与传统的学徒制不同。在餐厅经营中，充分的准备和有效的沟通至关重要。一个优秀的团队，能够在面对各种挑战时，保持高效的协作和沟通。在处理团队问题时，我更注重沟通和培训，而不是简单粗暴的批评。我坚信，积极的沟通和有效的培训，能够帮助团队成员不断提升自身能力，并最终为顾客创造更好的用餐体验。

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Dan Kluger discusses his journey from studying physical therapy to discovering his passion for food through nutrition classes and eventually working under Danny Meyer at Union Square Cafe.

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Dan Kluger, award-winning chef and owner of NYC’s Loring Place joins me on the podcast to reveal what really happens behind the scenes of a bustling restaurant, why every detail of your craft matters, and how to create the perfect experience for every guest.

 

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Follow Shane on Twitter at: https://twitter.com/ShaneAParrish)