Apple AI, New Macs & Cybersecurity Tips
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Apple's AI update is now available. What you can actually do with IT right now on your iphone. Disney plus is copying one of netflix's most popular features, and I might change how you find what to watch next.

Nintendo launched a surprise new APP that lets you stream forty years of gaming history, how you can get IT for free, plus your tech questions answered. What's going on a match tomorrow? And this is rich on tech.

This is the show where I talk about the text stuff I think you should know about. It's also the place I answer your questions about technology. I believe that, that should be interesting, useful and fun.

Alright, my favorite part of the week, let's open up those phone lines at tripoli, rich. One a one that's a eight, seven four, two four, one zero one. I bet it's kms favorite part of the week as well because SHE gets to deal with you.

He is our first line of defense. Ve er, he will answer your call and get you in the q to on the show. Give me coffee.

Have a question about technology. Email is also open. You can go to rich on tech that T, V, and hit contact.

Once again, rich on tech. Dt, TV, hit contact. And that will bring IT right to my inbox. Alright, coming up on the show today, we've got, we're going to take you to tech lunch disrupt.

This is a convention up in seven Francisco where I was this week, we will talk to some innovative startups and of course, tech rung editor and chief kony noises. Then a little bit later in the show, we're going to talk to apple's health and watch product marketing director, digger callback. C SHE is going to discuss the new airpower ds pro hearing aid feature.

They also have hearing protection. And I did take the test. I'll tell you what my results were later on the show.

And later in the show, social media cyber security influencer caitlin syrian, known as cyber security girl, will join us with some online safety tips. Well, hopefully you had an excEllent halloween. I know I did with the kids. It's just wild.

We've been doing halloween with the same group of friends now for thirteen years, and it's just wild, like all of our kids have grown up and IT IT became like when we first started, the kids would just make IT down like three or four houses on the street. Now we're walking all over the place and it's just a whole of embarking. They're going by themselves for hour.

So it's really been fun to watch that progression. I really enjoy alloweth. I think it's one of the sort of universal fund holidays for a lot of people because you could just let loose as an adult or a kid.

It's equally fun for both. But I do tell you this for a reason IT is the november slide into the holidays, where into november? And i'm telling you the holidays will be here before, you know IT.

So start that planning now for the gifts and the things you want to get because here's what I do, like I did on halloween. I was literally shopping for my halloween costume the morning of alloweth. Why did I wait until the morning of alloweth? I don't know.

I had so many days before halley. I decorated the house the very first day you could, legally speaking, which is like in the first weekend in october. I think whatever IT what is just like I it's a cool day and ali, i'm decorating the house and so I did that.

And of course, i'll take down those decorations and i'll put up the Christmas decorations right away because on that person, I like to get the maximum IT is a lot of work to put the decorations out and to put them back, take them back. And so I like to get the maximum time out of those decorations. But when the holidays over I am done, I want those things out of my site.

So one of way I get ready for the slide into the holidays. You're heard IT here first. IT is happening very, very quickly this week.

It's all about apple. I know before you send me those angry emails. Hey, you were there when I talked about pixel.

You were there when I talked about samsung. This show offers, uh, equal coverage to all of the major tech companies. This happens to be apple's week because they launched a lot of new stuff.

First of apple intelligence. I'll tell about that, and then i'll get into the new mac computers as well. So let's start with apple intelligence. Maybe you're already playing with this on your smart phone, on your iphone. This is on the iphone fifteen pro models and above iphone 4 pro pro max and the iphone sixteen models。 So you have to update your software to IOS eighteen point one and then you have to opt into apple intelligence in the settings.

There's a new settle after you update your phone called apple intelligence and theory, you say, yes, I want to be in and then I will take you on a little weight list and suddenly your formal say, oh, you got a couple hours later and now you have access to these things. Here's what you can do today, enhanced writing tools. That number one, so anywhere you see a blinker, a curse blinking on the iphone, you now have access to these new writing tools.

You can select some text and you can rewrite IT. You can summarize IT. You can make IT a list, a table. You can use AI driven grammar adjustment. So I was talking to grammar up in separate.

Qui said us, this kind of like really bad for your business because is now built into the iphone and for my experience yet, probably not a good thing. They said they are focusing more on business at this point because that's where the growth is, I guess. So you got those enhances writing tools.

That's probably the biggest thing. Like if you write something on facebook or instagram, you can highlight your text and profit summarized IT change IT, make IT friendly, make IT fun, make IT business, whatever you want. That's throughout the whole phone.

Now you've got a new natural theory. So when you bring up theory this time by pressing the side button, your phone is going to a glow around the edges. That's kind of like the new thing.

That's what they were teezle when they called the event glow time. Of course, none of this stuff was ready in time, so was a really off sink, very rare miss for apple in this respect. But that's what happened.

And now all makes sense why they were so into the glowing stuff when there was no glowing stuff when I came to the new iphone until months later. So now they glow. So when you bring up theory, SHE close, and that's very exciting, I guess. But siri has gotten smarter, like apple is said for ten years now, and I haven't seen IT, but it's supposedly smarter. And you can also do this to IT.

So if you're saying something like a setting, a timer, and you say, oh, seat a timer for five, I mean seven, I mean nine minutes, seri will understand what you're trying to say that you just wanted that time for nine minutes where as before, you might have gotten an arabic photos APP. I know it's very confusing the redesign of the photos APP that is still being worked through my advice, stairs to scroll all the way to the bottom and use the customization option, get rid of all nonsense that apple added and just get the most important thing to you, which for me is basically just recent photos of my favorite photos, but that may vary depending on what you need. But now when you search in the photos APP, you can search by describing stuff inside your photos that will work for photos and video.

So if you want some in a red bathing suit jumping into a pool, you can search that, and you will find that picture for you. The clean up tool. This is probably the thing that you might use the most.

This is what we saw come to samsung and pixel months ago. Now that is available maybe years ago on the pixel, but this is now available on the iphone. So if you go into edit a photo, you'll see a new clean up tool.

And IT will raise unwanted objects and images from your unwanted objects and people from your images very simply, very easily, and works really well. Again, IT glows when you kind of brush over the thing that you want to race. So again, there's a globe.

And so that works. I mean, it's it's pretty good. It's not perfect, but IT works pretty well. Then everything is sort of prioritized and summarized when IT comes your notifications and your emails.

So you'll notice your notifications are sort of summarized ed and also group together what I really like. Um you can also get priority email notifications. But again, think about this, all the features i've talked about except for the writing, really pushes you deeper into the apple ecosystem.

You're not going to get a lot of these summer zeng and things. If you're not using apple mail, if you're not using apple messages, if you're not using apple photos, see what's happening here. It's apple intelligence.

They're locking you even deeper into that apple ecosystem. If you're all in IT, it's great. It's going to work very nicely.

But for someone like myself who's using google products for my my up mail and my photos um and I use third party apps for mostly everything, this is not going to work so well because when i'm searching for stuff, it's not looking in I cloud, it's not looking in the photos APP, it's not looking in the notes APP on the iphone, it's looking is unable to look in the apps i'm using. So um maybe in the future, the log uh hook into some of these third party apps as well. Okay, this is pretty cool in your phone APP.

You can now record phone calls and transcribe them. This is great for myself as a journalist because I was on the phone with A P. R person.

I said, hey, you might, if I record this calls, much easier on to take notes. So now you can record the calls, not only get the recording of that conversation, but also get the full transcript and summarized notes. I find that the notes are a little hit or miss, but this is just the beginning.

You can also record and summarized a just regular audio recordings on your phone as well, which is really nice coming soon. This is coming in december. Those personalized emogene, they call geno gies. So you'll be able to create an mog of anything you want.

So if you want to fish swimming a ball, you can make that if you're chatting with someone that will even suggest things in your chats to make a oj es access to chat G B T. So siri will connect to chat G B, T come december. And then of course, visual intelligence, you can actually scan things kind of like google lands using the iphone camera, and they'll have an image playground as well where you can generate images.

I got a preview of that at the apple event this week here in L A. And apples doing a really nice job with their image generation. It's very, very like hollywood ask like they did a really nice job.

So that's IT. That's the apple intelligence. That's what you can do with IT right now is a ground breaking.

It's good for iphone users, I think is IT as amazing as what we have on the pixel in the samsung G. I think it's similar. I think that some things are Better.

Some things are a little worse. And you know, at the end of the day, I think what apple does best is make you work with apple products more and more. So that's that coming up.

I will tell you about the apple computers. They have some new apple mac computers. I'll tell you about that. Plus microsoft is tossing a lifetime to windows ten users.

I'll have that plus your calls at triple rich, one or one that's eight, eight, eight, seven, four, two, four, one, zero, one. Welcome back to rich on tech. Rich, the mirror here hanging out, you talking technology at ripoli.

Rich, one of one that's a day. Seven, four, two, four, one, zero, one phone lines are open. Give me a call.

You have a question about technology. And if you noticed, we are doing songs that are bubble. Did you know these songs are, can you tell they are? They are crowd pleasing cariole songs.

How I try to pit, yeah. So might go to is always a, don't stop believing what's yours so IT makes a lot baby got back. Yeah, that's always if you want to get that cra with rich.

Hey, rick, thank you. Take my call. Hey, so I have, I have airports pro, second generation, uh, have an apple iphone, uh, sixteen pro and um I just did the hearing test a couple of days ago. I guess you maybe ah I I heard that they there was a way that uh the airport the airports could help with a little bit of hearing loss, which I do have anyway.

How is the test result?

Well, it's funny. IT IT said there was no a did not detect hearing loss. And I know I have hearing loss .

of the musician, so that's not good thing. okay. Yeah.

ever since I did that test, I noticing that I might, airports are distorting when i'm talking to someone to look phone like you. You know what digital sound like, maxing IT lip down, hearing that in the in the airports only when i'm speaking on the phone. And so is the voice of the person i'm speaking with right now. Hearing .

speaking okay, when I talk, when I talk to you IT sounds gar bold and kind of messed up digitize .

not it's not garbled. It's just everyone to like a little okay.

Well, that sounds IT sounds like maybe something happened when you do this hearing test like maybe one of the settings got changed on your phone as a result of this test. I'm not sure I could be just pure coincidence that this is happening, but here are the steps that I would take to sort of trouble shoot this and reset things in getting back to Normal.

Um so first off, I would go into your settings, the accessibility settings under audio and visual. There is something called headphone accommodations. So you can see if there's any sort of and you can search for all this stuff, by the way, you can to search for headphone accommodations and settings and then see if that turned on.

And so if that turned on, that might be um that might be doing IT. So I would turn that off and that might get you back to Normal. Um and by the way, before you do anything, just go ahead and restart your phone.

So that's like number one, before you do anything, just restart your phone. Then the second thing to check is the equalizer settings. If you just type in um on your search again EQ. And this is in the music APP. So this may not apply to your calls, but you can see if you're if you have any sort of equalizer settings on.

And then if none of that works, I would probably do um a reset of all of your settings so you can go into settings, general set all settings and that will reset pretty all of these settings that you've customized on your phone. Now I know it's a little extreme, but if you want this to work again, that might be what you have to do. So you can do that as well.

This will reset sort of a lot of things on your phone, like the wifi passwords, the blue eth connections. So only do that as the last resort. Um you can also try A A reset of the airports.

And so let's see, can you reset? There's got to be a way to force a restart of airports. This says, let's see, i'll had to reset your airports and airports also.

So I would do that as well. And that involves putting your putting them, in their case, waiting thirty seconds. And then let's see here, tap, forget this device.

And so I would do that, and then you can press to set up button on the front to repair those. So I would probably try that first before you do anything. So first reset your phone, then I would disconnect the ipods, reconnect them, and then I would go into the other things.

We are resetting all the settings and hopeful ly that fix IT I know you're talking about um it's when you get something like this is very frustrating because my wife sometimes shall call me my car and whatever whatever reason, the connections all garbled I and so just be like what you said like a monster and all you have to do is just disconnect and call back. And IT works fine. So these things happen.

I mean, no, this stuff is perfect. And there wasn't update. You must have gotten IT obviously on the airports.

There wasn't airport's software update that also enabled the the change for that hearing test. So good question, Dennis. Thanks a lot for the call today.

Do appreciate I took the hearing test as well. I will tell you how that went a little bit later on. When we talk to apples dedra call back about this test, he's going to explain what it's all about.

Um yes. So if you run microsoft windows ten, you've got a little bit of a lifeline, but you're not to pay for IT. So windows microsoft has is giving you an extra year of security updates for thirty dollars.

So official support ends next october, october fourteenth twenty twenty five and you've announced that consumers can purchase an extended security updates ah for thirty dollars for one year only. So do you think windows updates are worth thirty dollars for a year? I don't think so.

Um but you know if you want to be protected for one more year, maybe you have a certain mission critical program that you're running on there that you do not want to switch to windows eleven with. That will be a good way to do IT businesses totally, completely different. They have different pricing, sixty one dollars for the first year, and they have options for the next two years.

After that, you won't get any new features or bug fixes or tex support, but you will get critical important security updates for another year. Eighty eight, rich, one to one, eight, eight, eight, seven, four, two, four, one, zero, one. This is rich on tech.

Welcome back to rich on tech. Rich to mirror here, hanging out with you talking technology at tripoli. Rich, one, a, one at eight, eight, seven, four, two, four, one, zero, one.

Give me call. You have a question about technology. We will get back to those phone lines in just a bit.

But first, this week I was in san Francisco to attend tech crunch disrupt. This is a gathering of tech innovators, founders and visionaries. And caring noises is editor in chief at tech runs. First, I talk with her about the hottest topic at the show, which is A I, of course. And what makes this event so special .

technically, is about giving people a front row of the future of technology. And so what's wonderful about disrupt, where we are right now, is that brings the people that are focused on the site, in the community here in one place, its founders, seasoned Operators, its investors who wanted look at the next thing. And there's really no Better place to network.

There's like ten thousand people on site, many of them local, but many of them from the variety countries. I think we have at least thirty five countries represented here. So it's really, really at stating, I think they come for a variety of reasons.

I do I think especially this year, they're very focused on trying to understand what's happened in A I from an ethics and policy standpoint in terms of how it's an impacting traditional industries. Really, all of those sectors are talking about the same thing, which is A I. I mean, A I is basically the internet, is mobile, is underground, everything.

And people are just trying to stand what's happening because it's impacting things so rapidly. You know, I ve always found the people of the most fascinating. I mean, I had the privilege of covering this industry for more than twenty years and the clay's keep changing and they are fascinating.

I mean, ah it's interesting. I just find some the most effective leaders are the best storytellers. So, uh, you know, sam open, for example of the OpenAI is a wonderful story teller and know kola is a really you fascine character.

There's just so many people that are so important to the future of the world, candidates who are here. I think that people make the product ability ally. I think people have to add great story tellers, but they have to be solving a problem that people need and they have to able to motivate people. They have to be able to sort of get investors on board and entrepreneurs on board and also interest people like myself at a tech crunch.

Next up, I spoke with Christian from the electronic frontier foundation. This is a nonprofit fighting for our digital rights. E, F, F is a nonprofit that essentially fights to make sure that you have your rights when you go online.

So we fight for privacy, free speech, right? To repair that kind of stuff. So we're here today spreading the word about our work, accepting donations, all that kind of fun stuff. We're really trying to push for a Better, comprehensive consumer privacy law in the states to try and help people stay on, enter a decypher message, make sure that data brokers can't take your location data all that kind of part of now I thought this was a really interesting start up. It's called romantic, and they're helping families preserve their precious memories.

Well, the metal is all about a capturing and preserving your family stories. So we are basically helping you find stories that your parents have by a helping you choose questions for them.

And then we sends those question to them every week, they record themselves answering the question and then we turn these uh recordings into written stories that we then print into a hard cover book um the hard power books, that short codes that you can then scan to um view the original recording. And so that way you have a beautiful tip sake book physically in your room, in your living room, for example. But you can also always uh, hear the voice behind the stories by standing the dq arkor. Uh, so that story is my cofounder ous story. So is dad died during nine and he never got a chance to his here is that sorry, unfortunately and then his mom was diagnosed with a uh fairly Blake cancer that uh cancer and um so he decided to just interview her and try again as much in for all of .

his mom as .

he cared mostly for his children so that they would know his their grandma she's alive. She's fine. IT makes a way easier with iterated on many approaches to uh actually yet people to recall these stories and yet people to ask their parent to report this stories is a bit of an award process depending on how you you approach IT. We made IT a gift that is like here's a gift for you mom, right? Um so he feels perfectly natural and for their parents y feels like you know you're showing them love by wanting to know them get to know them Better and and a lot of those parents I like willing to get over the bit of award dance that initially to be like, right i'll share my story with .

you at events like these. You used to exchange physical business cards, and i'm sure many people still do. But a lot of that has changed. People are now scanning their linton Q R codes or they're using a digital business card yeah .

so hi hello is a digital this is card and branding platform um so instead of Carrying on paper card, you can just use A Q R code and share everything with people. You can share a linked in for a song fo everything like that. We also offer like the signatures virtual background.

So IT comes with the whole package and then you can brand IT anyway. And the branding is consistent, ross, all these pack ones, yeah so you don't need to Carry around anything is just all on your phone, so super easy. Um and then whether or not the other person has the effort, they can downal your contact super easily.

Um and then if you have the ad is great because you can keep your contacts all in one place. And if you your company, you can even integrate IT with your C, R M. So all your leads come in into the same pot, which is great. Yeah, across convincing ces and everything.

I also like an APP named pop. They do a pretty good digital business card. Next up I talk to two Young harvard founders about their start up called mab lab, which is making test strips to detect spite drinks and Sparks.

And the C. E, O. And go down her of mab lab that so you're mab lab, we're building text ships to look like this, which test for a Spike drinks and lay drugs be able to touch. The fine was likely in common, lasting agents likely to cause a deadly overs. Rubble was inspired after my coping, and I lost to close down to a jog over those a little over two years ago.

And is this where do you see this being new? yes. So we're .

primarily targeting selling the university health services from reduction center. So now props in a great community and mainly being able to have as many consumers as possible be able to use our tx trip and being as accessible as possible to as many people. Yeah, so you pick up a test trip, could be at your local student health services, or could be other way. See, well, grains on the way music is val, be able weekly be a test and drinks that someone gave you, what it's been Spiked to not?

Or if the drug being able to quickly test the drug, what is little? Finally, I spoke with .

Richard standards of asterius. And at an event like this, if you want to get someone's attention, try putting out some chocolates, which is exactly what they did. So actually, there is an AI power giver performance, which.

right? So what you see that the space .

candies are really our first generations of curated chocolate, right? So they have all the micro trains, that a and a little performer, where a surge in astronaut requires to do that. Their data day .

high talk in the task .

where I said that the platform that recurrent is meant to be to democratize the need for a nutritional direction performance, go to how do I power all that into and out so that the Normal user can get those recommendations in an information, right? Yeah, I can't really afford nine people to tell me how to live a Better than healthy life, right? But I have goals.

I wanted train. This iteration is actually on the I. S. Space ation right now. Uh, with aten us. We worked with surgeons, neurosurgeons and one more inside like hyperheretus letes.

So this is a profiled out of that data.

right? So in the future, the idea is to create personalized nutrition for the user, right? So what is your goals? What do you need to do? Ah so whether it's Better sleep .

or four females.

whether Better skin, Better hair, we have skills were working on that have different ingredients.

So instead of taking seventeen invitations, are you taking one delicious shopper .

there you have an innovation at tech runs disrupt twenty twenty four. There is one theme I noticed behind every tech breakthrough is usually a human story and a desire to solve a real world problem. Phone lines are open.

Tripoli, rich, one or one that's eight, eight, seven, four, two, four, one, zero, one. Give me call. You have a question about technology.

My name is rich tomorrow, and this is rich on test. Welcome back to rich on tech. Rich, the mirror here, hanging out with you talking technology, the phone line tripoli.

Rich, one a one that's eighty seven four two four one zero one the website for the show is rich on tech dot TV. Why you're there? Be sure to sign up for my free newsletter.

Also, if you want links to anything I mentioned in the show, you can hit the light bob at the top of the page. This is show number ninety six. So if you want some of the startups I just mentioned at tech, ron, you can get the links there.

And then finally, if you wanted email me, you can hit contact to get in touch that way. Go to a miking two sun. Mike.

you're on with rich, a rich. Hey, actually fall a little bit of bit home, but bottom OK five days. P C one um is the windows time, but upgrade to windows all about half.

But the online is. I noticed about four months ago, my crime start a stop, like going to websites I can get anywhere. Okay, IT dry me up.

And so fast for months i've been using model with firebox and fine about a day and a half ago. Like I couldn't get out to like anything, alright, any other thing to throw a range. They notice when this started.

Happy for months ago, if I tried to scan a file with windows defender, a right click and open IT, I would just can set of windows offender opening I just get, wait IT is IT just want to work about eating now where bites? I took them off for the day. One thing I trouble shoot at all and hold with drive me because ah I have, like almost in nine hundred, make speed to come cast.

One thing I did is on the back of my this talk and and I tried top shooting. I can change my dn s settings wrong and said, I unlock the each internet cable. Behind my best top is the sugar into rider, and now going the wifi and everything works perfect 啊。

Okay, so .

three hundred, but I will be able to punch back in and I could check like my speed. I got like nine hundred, but then I try to open like other websites and that nothing happened on the tax. So everything seems to be working perfectly on my life, okay, but not my like a trouble, even that cable.

But well, that sounds like, okay, so when you had a plug in you're able to do a speed test. How did you do that?

I don't know. I was able to um to to go to uh uh like the top b test OK and that works. They got nine hundred speed that oh or maybe that works, then tried opening up another tag though.

I go to costco and I just sit there and like good hung up and like whitten and go. But what the other thing I know, this is one thing, unplug the international net table and are working up a wifi IT. Seems that like everything opened faster.

I was nine years, wow, OK wired. But when I, when I do the life, I can work. And I tried the right pass on A P.

vf. And open up with new defender. So White, well.

that's that's no. I think it's related. I think that's because when you're opening up windows defender IT is um it's bringing up a web page and it's trying to load that probably through the same method that I uses to load um everything else. So okay, couple things. So first off, what I would do is troubleshoot your internet connection, your wired internet connection.

So I would reset if you, if you change, you said you change your dn s or kind of tweet your dn S, I would reset your DNS settings, if you know how to do that inside the settings in control panel or settings on your max. So I would get rid that, because whatever I have any issue with my connection IT seems to be related to the fact that a lot of times of switched to using google DNS, or you know, the public DNS or whatever, to make things faster or pages load resolve quicker. So first off, I would do that.

Reset your internet settings back to the factory. That number one. Now when IT comes to chrome, IT sounds like there's something wanky going on with chrome as well. So I would do a reset of all of the settings on chrome. So IT sounds like you know how to tinker on these things a little bit.

So maybe you have change some things that don't exactly agree with your internet anymore or there could be just something that keeping these pages from loading, just a setting that's gone bad, that you may be changed in the past that just no longer working. So the fact that firefox is working okay tells me that this might be related to mostly chrome in something inside chrome, but I should be working. So what I would do is go to settings on chrome and then you so three little lines in the upper right hand corner, then you tap settings again.

And then you'll see on the left hand side, under settings, there's a whole list of things you can do, but one of them says reset settings. And then you tap that says restore settings to their original default. So once you tapped, that says, this will reset your start up page, your new new tab page, your search engine, and your pinned tabs.

IT will also disable all extensions and clear temporary data like cookie, so are your bookmark history, and safe passwords will not be cleared. Once you do that, that will reset everything back to factory on the chrome browser, and things should work after that. So let me know if that helps. If that works, just detail me on the website. Rich on actor T V, hit contact.

Don't expect to do IT right now while we're on the phone, but that's the way that I would do IT, and that should probably bring things back IT sounds like this is it's either an internet connection thing like somehow you've tweet your internet connection settings where it's it's just not agreeing with the wife or the wired connection versus the wifi or is actually a chrome thing. Now by the way, when he comes to the speed, you said you ve got three hundred when you were doing wifi versus nine hundred or six hundred whatever was when you were doing to connect the the hard line connection. That's pretty typical.

So you these these internet companies when they advertise the speed, they're advertising the speeds you ah if you would plug your computer into your router and that's going to be the fastest speed soon as you go wifi, you know you're looking at a drop of upwards of fifty percent of your speed. Now most of us have pretty good speed these days. So it's not that big of a deal.

And of course, we're not uploading and downloading are mostly uploading huge files. So I am which is why I ve got you pretty good internet. And if I ever want to do anything that's really intense with the internet, I will actually switch to a wired connection, which will make things a heck of a law faster.

So um hopefully that clears things up for you there. That is very frustrating. Did not have the internet. That is really, really frustrating. Thanks for the call, Michael. Let's see if we can get tony and Sandy siro before we before we go to to go to break here. Tony, what's up?

I'm doing well.

What can I help you with?

Yeah, I got a little situation. So I have two function now that I just got. A four days ago, I order of the new big a nine prox L O K.

I order .

also the iphone sixteen pro, the one terrified. So the first problem I have with a pixel before the updating a he was actually working, excelling, perfect, not a single problem after the update. You know the fifteen right now has a problem with the butcher. So right now it's the phone is terrible, uh constant or heating shutting down anyway um if i'm making a call with five minute, within five minutes my phones becomes overheating super hard so I contact google and they said that basically they they follow but report and they said they're working on a pass because they know that they no I guess the update, a lot of phone.

I did I did notice any I didn't notice any issues. I updated the pixel and I haven't noticed. So you could have a bad pixel. I think that I mean, have you tried restarting this thing and and making sure all the updates t uh.

heart recent are you raise my account and logging without an account and use the for Normally and he does the same thing OK.

Well, I would return this stand if that's the case. I mean, did you order this direct from google?

No I I actually ora directly from my company， which varied and I am going to show the back yeah um I no issues .

with the however so I think that it's run cool for me. There's no software update issues that i've seen. So I think maybe you got a lemon and just something went wrong with that that phone at some point during the manufacturing process. What's going out? The other phone, the iphone um yeah .

the other one of the iphone sixteen four max, gray phone, excEllent phone. I upgrade from the eleven four max. So sixteen uh sixteen per max.

Uh the one to reply so um we he had the originated never had a problem. I was using IT perfectly until the new batch, the new eighteen point one. That sounds like you got to stop .

updating your phones. That's that's what i'm here and right now. So typically, you know, I recommend updating the phones, but maybe just wait a little bit longer.

Sometimes the initial update could have some bug, so in your case, I would wait just a little bit longer. But these are bold, excEllent phones. You should have no problems with them.

This is rich contact. Imagine being a student right now. You're twenty twenty four the year without access to wifi, it's a disadvantage.

Millions of households actually still don't have wifi.

So I was read about what A T N T is doing, and it's pretty incredible. What they're doing is equipped twenty thousand students, so twenty thousand kids essentially in need with backpacks loaded with laptops and school supplies to get that connection. You've got this generation of kids that are gonna the the teachers, doctors, you health care workers.

Ed gar, msm. Ella is his name of friends of the children in seattle. It's a charity the eighteen t teamed up with. He has a quote and he says, every backpack and laptop provided by our generous partners isn't just a gift, it's a lifeline. He says these tools lay the foundation for our youth, ensuring they have the same opportunities to learn growth and succeeds anyone.

So is important to ting changes everything hanging out, you talking technology at shrip rich one one eighty eight seven four, two four one zero one playing some songs that are crowd pleasures at the cariole bar yeah, you know, when you think you can sing a cariole song and always sudden the word starts showing up. You like, oh, I only know the course of this song that happens so many times and you're just kind like there's just no way to get through that so eighty eight, rich, one to one, eighty eight, seven, four, two, four one, zero one. The website for the show is rich on tech dot TV.

You can email me there. You can click the light pob icon if you want show notes, or you can sign up for my newsletter. Got a great newsletter today.

We had a question about taking notes at a meeting and then having A I summarized them and what's the best way to do that. And so I got a whole deep dive on that because i'm an expert. Took A A school tory yesterday for my kid.

You going to high school and know, recorded the meeting like the tour and then you just going to A I and you give me a summary and IT was like, amazing. It's just unbelievably good what you can do with these A I summaries now. So just record everything at this point.

The old, and I feel like you and I remember I going to have what hack? How does that happen so far? I H, let's go to b, it's got to bob in ocean side. Bob, you're on the rich.

Well, that's great to hear. What can .

I help you with?

I got a laptop purchase, twenty twenty two, but two years old, had no problem .

with .

IT an L G, gram two weeks ago. Companies mean .

to the whole thing. I have to .

first, I got the note more. They change the ultra AV that. Two weeks, part of what this would happen to this and the automatic duty on my laptop. C did. I'd believe that twenty four, eight, two is the number.

Yeah, that's the big one.

That was a big that happen that I, the computer would only turn on so I I I tried something I can think I couldn't get into IT. Um my brother knows a little bit of stuff he got he has been going to the BIOS the .

bitter yes yeah, yeah, yeah. Bit worker. Well, okay.

so. eleven. And in my computer, i've never set a restore date and time. So anybody out there do that? Now before something happened when I did, that is more, I can even get in there, but encysted my hard drive.

Yes, yes.

couple thing. So I, microsoft got my digital recovery, put that forty eight, put that in probably six times, never worked to start all over. Get the blue screen saying, uh, hold on a minute where we set your your thing and turn on the on, on, on, off again. R, well, that sounds like there there .

is something that went bad during the substance. So there was this an automatic update. I did IT overnight.

And yes, so that shut up next year.

So there a couple things, couple couple lessons learned here. So first off, i've done this before where i've sort of started an update. A number one, I don't do automatic updates because I don't want this thing doing an update when i'm not watching IT because there's sometimes a screen, sometimes something that you just wanted watch these things.

So baby, set your updates. Don't let your all your devices, whether it's an apple device, just don't do the updates automatically. I think that it's nice to have that ability and that keeps you secure, but just check for updates manually and just know or have a alert you when there's an update.

But watch these things, they're updating that number one because some there are just maybe a screen there might have been a screen on this computer that would have alerted you to something going wrong and you could have stopped IT or whatever. But it's just Better to babies of these things. Number two, um this is a big update.

And yes, windows is encrypting the hard drives by default now. And what that means is that if someone got physical access to your computer, they would not be able to see what's on your hard drive. So used to be if you just scrap the hard drive out of a computer, you able to see all the files and things on there now that these phones and hard drives, everything is encrypted.

And nowadays, it's good because it's more secure. But there's also some implications that the main one being, if you lose your key to these devices, people always say, hey rich, I lost my my code to unlock my iphone. How do you get into IT? You can if you lose that, that's IT.

That's what's encysted your phone like you're not getting into your phone another way. If you forget that there are some tools out there that may be able to crack that that code, but it's very, very tRicky, very expensive and usually reserve for law enforcement. So bob, I think you are smart to find your recovery key.

So bit locker, if you link these things, these computers, to a microsoft count, which nine percent of the time they make you do that anyway, at this point, you can find your recovery kick, because most people don't write this down, they forget. And you can go to the website. Let's see if I can find IT here.

Let's see microsoft recovery key. Of course, I can find at this point, but here IT is okay. A K A dot ms, that's like microsoft shorter verb. Their websites, A K, A dot M, S, flashed my recovery key. So if you're getting that screen worth saying, hey, you ve got to put in your bit locker recovery key that's where you find IT.

And I went into my screen and i'm looking and I find these keys from all the way back in twenty and fifteen, twenty thirteen wow, i've got twenty thirteen, thirteen, twenty fifteen and twenty and twenty four. So these are all my surface devices and desktop computers i've had over the years. So there's my recovery key that I can find IT.

That's where you pop and hopefully unlock. In this case, bob IT sounds like something got corrupted on your machine. So the best I could say and IT sounded like your I started up in safe mode.

So I would try to start this up in safe mode um and see if that brings up the system, the Operating system and then maybe you can go in there and kind of get rid of some apps and things that might be messing with this startup. But that's probably the best case scenario otherwise I would probably just form at this computer hopefully. And that brings me a lesson number three, back up, back up, back up.

And you mention that to yourself, the restore point. So that's a very important thing to do is have a restore point on windows and also a backup of windows. You can just plug g in a hard drive to a windows computer and open up windows back up, which is built into the machine, and have your information backup to that hard drive, your critical files and things like that.

I would put a lot of the suffer one drive, maybe if you're not paying for that, you know, obviously a limit how much you can put there. But for me, I was just talking about this with my kid. You know, you wanted to set up a new computer and and I said, what do you want to restore your files or things like that? I said, I want a fresh start.

I said, that's what I always do. I just have everything in the cloud and then nothing on my physical computer, so that when I get a new computer, I don't want all the fragments and bits and pieces and applications that I downloaded and deleted coming over to the new computer. So I want to start fresh.

So I just set IT up, start up fresh and then download whatever I need from the internet. And that's going to be the way I set these things up. I get IT takes a little bit longer, little bit more hands on. But I think that's onna be Better in the end because you going to have less issues with your computer.

So uh, bob, I think you mentioned you try the safe mode thing, but um if you didn't, I would try to buy a boot up in the safe mode and if that doesn't work, um I would probably just form at the whole computer, just a people drive and and do IT that way. Good call. Thanks for the man.

Lot, lot issues today with hardware. Just nobody y's nothing's working out there. Let me check the moon again.

That was happening here. I told you I was going tell you about these new mac computers. They got three new mac computers and tell you about them very quickly what you need to know.

The first is the imac. These all have the m four chips. And apple bumped the RAM now to sixteen standards.

So used to be eight gigs. Now at sixteen, that means everything's going to be speeder on these computers. That was a great move by apple, had to be done because of A I.

So the IMAX got this twenty foreign screen. It's got this new nanos texture option, which reduces glare. I saw a person went to the apple event here.

L. A. And I saw these things hands on. And IT does make a huge difference. It's a two hundred dollar upgrade.

But if you work underneath the light, like every day in my office and always adJusting my screen for to get rid of the glare. So if you don't want that, go for that two hundred hour option. They also have a Better camera web cam.

It's got twelve back, a pixel that also moves around to follow you in the view. And it's got desk view, which means you can sort of you can place a picture on your or whatever you want to show looking face down. And I can do that.

Let's see the colors you've got Green, yellow, orange, pink, purple, blue and silver. Plus the keyboard and the mouse match the color on the screen. So that's nice and they all come in USB c.

Now finally, that's going to be thirteen hundred dollars for the IMAX. Then you've got to macbook pros. Those have the m four chips as well.

They come in black and silver again. The sixteen gigg bites a memory. This also has that nano texture display plus has got thunder able five on some of these models, which is really good for connectivity.

And those were impressive. I went with the macbook at this time around. Macbook pros are much, much more powerful.

And then finally, you got the new mac mini. This starts at five hundred ninety nine dollars, again, sixteen gig bites of memory. IT is really small and compact, half the previous size. This thing is incredibly small. You add olive ver own stuff, of course, your screen, your mouse and your keyboard.

And this now has front facing ports on the front for the first time, USB c plus and audio jack, high impediments, they said, plus, you got on the back, thunder ball, ether net, HDMI, thinking, sport, all kinds of monitors. And its apple's first carbon neutral mac that starts at five ninety nine. Don't forget about education discounts.

All these products are available november eighth coming up. I'll tell you why OpenAI is taking on google head on. This is rich on tech who welcome back to rich on tech.

Rich, the mirror here hanging out through talking technology. This week, OpenAI launched ed, their full frontal assault at chat google. They have launched ChatGPT search.

This is I think google would probably say they not worried, but this is worried some because ChatGPT has made such a name for itself with its A I search product. Now the fact that they have a full on web search product, that's a big deal. So i've been testing this out.

I was on the weight list. I figured out why I got access to this. So I don't pay for ChatGPT right now is only available to the plus subscribers, but I did request access on the weight list. So I guess anyone who did that got access early, including myself.

So now when you search ChatGPT with this added sort of search functionality, not only do you see a little globe in your search box, which you can check, and that will say, hey, let's push this search to the web um or when you're doing a search IT was to say, okay, we d we d rather get this information fresh off the webs and so we'll go to the web but no matter what, it's pretty good and this is day one so it's onna get Better but it's really just a matter of ChatGPT used. Have all this information that was just percussion that's been built in now it's actually scanning the web and getting information in real time to pink. So if you want to ask, you know who had the best plays at yesterday's football game or today's game, IT would have those answers because it's scanning the new sources for those.

So it's pretty incredible. Um it's not perfect and um you know this is just the start so ChatGPT will show you where it's getting the information, which is good. Um it's got, let's see, partnerships with major publishers.

They're getting some of the you know a lot of people saying, ah we don't want you ChatGPT, we don't want you come and over our. You know scanning all of our stuff and using IT in your results. So other cutting deals because chap is got a lot of money, so they're cutting deals with these companies like news core, news corp.

Access, springer, time magazine, lamond, many, many others. And so this is pretty good, and i'd definitely think you should check that out. It's kind of like the future of search, and it's something i've been talking about for a long time that when this happens and google sort of seized this.

Now if you go to google, german I, that's kind of very similar to this. I think gi is really good. It's got the power of google.

But now, you know, people are so used to ChatGPT and they love you so much that they are probably just going to use this. There's also, if you want to get around the the sort of paid aspect of this, you can download a chromium extension. IT is the ChatGPT search chrome extension, and that will actually take over your search bar on crime and turn IT into ChatGPT search.

Now I tried this, and I will tell you, I don't think ChatGPT search is great for all of your searches right now. Sometimes, let's say, just want a phone number for a restaurant or something, and you go on google, you search for that. You're going to get this whole chat.

G, B, T, I call to a bookstore. It's going tell you all about like this restaurant and things like that. So not the best for every search.

But IT is really, really good. IT is the start of something very different in how we searched the web. So check IT out ChatGPT search.

If your paid member, you have access to IT right now, let's go to David in los Angeles. st. David, what's up?

yes. hi. Um i'm calling I wanted to find out what's the best way to remove your personal information from data brokers side and the google of my computer in california. You suggest any methods that we can use Better secure to to um remove our personal data from the um google work page. So um in internet so yeah .

so so a couple things. So number one, this is a game of work all so you can try to do this. But it's just it's a never ending process and it's something that um i'm not even sure worth that to be honest.

For a regular person that just kind of data day, whatever. If you just have your address out there, your phone number, it's always going to be out there. So that's the number one thing is that if you're probably going to pay a lot of money to have one of these services, delete your information and yeah no, you're going to get results.

So for instance, that i've been testing mozilla monitor, right, the game A A test account, and they've manually fixed eleven instances of my data. I've removed three hundred and forty three instances of my data, and there's three hundred and sixty three still in progress. So what does that tell me every single time they removed my data from a website, IT just pops up on another website so you can do this and you can sign up for one.

There's a lot of them delete me in cognitive mozilla m monitor. Um if you look at consumer reports, they said that most of these sites don't really work. But the two that they like the best was called easy opt out, an opti.

And so you can try those two if you want to start, but you're onna pay for this stuff. The thing that i've really like is called google results about you. And this brings me to a second aspect of this is that the information on the data brokers is one thing that you can remove that and it's just basically your name and your address.

But the information you can't really remove is the dark web information. This is from all of the data breaches we've seen over the past couple of years, and that is impossible to remove. And that's a really bad stuff. Like your social security number, like your data birth, like all these of things, your passwords, your user names, that is all out there.

And if you want to see what that suffers is lurking on the web, just go to the website penteconter dot com pteor com type in um your your email address and i'm telling you, you'll see all the stuff that's out there is a ton of IT. It's it's all kinds of information. So again, I would start with google results about you that is free that will take these results off of google as they pop up there.

But if you want to try one of those data broker services, just understand that I can only remove the stuff that is on the public data broker websites, not the stuff on the dark web. Coming up, we're going to talk about apple's new hearing aid feature on the area, pod's pro. This is rich on tech.

Well, come back to rich on tech. Rich, the miro here hanging out. You talking technology this week, uh, you have a new feature available to you if you have a pair of airports.

Pro two, these are apples in the airports you see everywhere. These are the the high end ones with the noise cancellation feature. They have a new hearing aid functionality and also hearing protection built into them. So if you update your phone and you get the update for these airports, you now have hearing aid functionality built into them, and you can take a hearing test right from your phone. So to talk all about this, I spoke with deja callback of apple to explain the new hearing aid features on the airport's pro.

Hearing is so important to how we connect with each other and the world around us. And there are so many people, over a billion people in the world who are living with mild to moderate hearing loss. And so we thought there was something we could do to really help improve.

They are overall well being and and quality of life. So um yes, we wanted to build something just really intuitive, so intuitive that maybe IT almost feels like an extension of your own senses. And we thought we could until I change people's lives and and democratize access to something that that really affects millions of people. So we we are introducing an end and hearing health experience with their podds pro 2。

How do I get started? How do I get this feature?

So um all you need to do if you already have airports pro two, um it's available in the health APP with the latest software update. And what you'll see when you do that, you'll have access to not only hearing protection, which will reduce loud sounds in the environment around you, but you'll see that you are now going to be able to take a hearing test. And so you just tell you little bit about how that works.

Um with your airpower s pro, you take that test in any quiet environment. You feel comfortable with really intuitive five minute test you can do either on your iphone or your ipad in the health APP. You'll just tap the screen when you hear a series of tones at different volumes and frequencies, and IT includes animations and tap effects and progress indicators to sort of guide you through the process. And then when you're done with the hearing test, you'll get the results in this really easy to understand personalized hearing profile, which is also known as an audio gram. If you receive an audio gram that shows perceived mild to moderate hearing loss, then you can use the hearing aid feature and so will seamlessly transform those same airports into clinical grade hearing aid.

How good is the experience with these airports compared to you know what you would get from an audiologist?

yes. So we of course um as with any of our our our features, we um have validated this against kind of the gold standard of A A pure tone audio ety test. The hearing test is uh very similar to a test that you would take if you go into um a clinical setting or or talk to an audiologist. The hearing aid feature is designed for those with mild to moderate hearing loss, which is actually the vast majority of people who are experiencing hearing loss. It's really those those billion people around the world and and the hearing aid is validated for anyone who's experiencing mild tomorrow hearing loss.

How do you expect people to use this as a hearing IT? Is that something you'd wear all days is something you would wear to a restaurant? What how do you expect people .

to useless exactly? As you said, we do expect people to find a lot of benefit from wearing their airports throughout the day and any listening environment IT could be at that noisy restaurant where you're having trouble hearing the people at the table with you and so will actually not only assist you with hearing, but IT um has other features like conversation boost which to actually um boost to dig the conversation that happening around you.

You can hear that Better. You can you can use this even if you're just listening to um music or podcast of the radio um on any of your devices, but you can also use them at a concert maybe so you can actually still get that great sound quality. But your hearing is protected and assisted if you have hearing loss. So really any any listening environment and these will be grateful.

Uh is this a uh, functionality of these specific curing aid? Uh these specific airports is this future plan for other ones. And if IT works for the existing ones, I have you have to do anything to update them.

So this works with airports pro two, which is a the version of airports pro that has been out for about two years now. If you already have airports pro two, you simply update the software that is available on your iphone or ipad today. Uh and you I will be able to use all three of these features. If you go into the health fb on your iphone or ipad, you'll be able to take the hearing test and then based on those results, you can use the hearing aid feature with the existing ipod s pro to that you have .

to have to wear both of them at the same time to get the uh benefits.

Um you can wear both or you can just wear one.

And why is apple doing this? why? Why do this?

Now we just we we always want to think about ways that we can help people improve their lives, impact their life in a really positive way with the devices that they're using every day. So with with airports and iphone, you're probably making phone calls, you're probably listening to music or podcast.

And we we really just thought because if we could if we can help not only protect you're hearing maybe um in the Younger demographic s if you are not yet experiencing hearing loss, but you are you know at a of concert or your um on a noisy subway on your daily commute, you can use hearing protection to reduce those loud sounds and protect your hearing over time. We you wanna just be able to sort of meet people where they're at and and just allow them to be impacted in a in a positive way, just by simply using the devices they have with them everyday. I think that a lot of this is um you really just about awareness.

You can of course choose how you want to address h any results you might get. Um and I do think that the ability to use airports, your everyday headphones to assist with a hearing issue that you may have is going to sort of help produce the stigma of of hearing assistance, just being able to use airports. You you could be listening to music, you could be having your hearing assisted um but I I do think it's good to just have that awareness and of course is up to you how you want to address IT.

okay. And what do I find that hearing a uh test feature against IT in the health a yes.

it's in the health a APP on your iphone or ipad with the latest software update and and to learn more, you can go to apple about com for its flash airports pro.

There you have a digger callback c from apple explaining the new hearing aid feature on the area pod's pro two. Now keep in mind, you do have to have the airports pro two to get this. And so you're going to have to check the model number.

If you don't know which one you have, there is a way to if you look on apple support, it'll tell you there's there's a link this has identify your airports. So just search for that on google. Just type an apple support, identify your airports.

If you have the airports pro two, there is a software update available. You have to be updated to the latest Operating system. And of course, the latest often are on the airports, which is automatic.

But once you do that, you can open up the health APP and you can scroll all the way down on the home screen that says, test your hearing with airport dds pro. Take a hearing test and IT takes I did IT yesterday, takes about five minutes and i'll be I honest. I was a little concerned about taking this test because I ve been working in TV and now radio for a long time.

And i've always had something on my ears or in my ears, right? So in TV, we have these things called I of peace, stick in your ear and allows people from the the control room to talk to you without other people hearing you. And so that is what i've had my ear forever.

And I was really worried because I like o gosh, i'm going to get this test and i'm going to feel like i've got some hearing loss. And so I was very hesitant to take IT. But after talk in in a dedra, I did take IT and i'm happy to say I said i'm fine, gave me my little disables in each year.

That's a little bit loss, but it's nothing, nothing to worry about right now. So take the test. And again, this is this is just standard airpower s pro two. So if you've got those, you might as well try this out.

And honestly, if you feel like you've got hearing loss and you don't want to deal with the hearing aid situation, you just want something that helps you hear conversations Better or hear Better. This is a great thing to do in general and don't be scared. I was scared.

I got the test results and you know it's fine and I think it's good to know this stuff versus is not here not knowing IT. And again, this is for mild to moderate hearing loss. This is not for complete hearing loss um but again, this will tweet your airport ads, not only for people but also the stuff you listen to on your phone as well.

So very easy to do IT right from your phone. And I just think this is incredible. The other thing is if you don't have hearing loss s there are a lot of hearing assistance feature. SHE mentioned one called hearing protection.

So did you know that you could actually like wear ipods out and about, and if you're on a construction site or at a concert, that actually do protect your hearing? And this was something that was new to me because I had a meeting with apple couple years ago, and they mentioned this as a wait. What you mean these how what they're like? Airports they are like, yes.

So because they actually seal your year up, um IT does physically protect your ear from these loud sounds. And so there's now there's new setting where that if your airports hear something really loud outside like a bang or you know some sort of alarm, sir going past IT will actually get rid of some of that intensity on your year. So definitely check out these features.

Really call that apple doing stuff like this eighty eight rich, one of one eight, eight, eight, seven four, two four, one zero one coming up. I'll tell you about the future disney plus store from netflix and why I might change how you watched stuff that's coming up right here on rich on tech. Welcome back to rich on tech.

Rich to mirror here hanging out. You talking technology. We're just talking about the airports.

And kim, I were talking about how to identify the airports if you pull your area pod out of the case and you look on the bottom, like on the side of the ipod, it's printed in t tiny letters. I've never even seen this before, never noticed. But there's no way the human, I can read this unless you are superman.

But if you take a photo with your phone and zoom in especially, you have a macro lens on your phone that'll help you identify. So I was looking mine, says apple. Let's see what he says.

Three, four, o seven and IT got a serial number as well. So then you go to that website, I mention the identify your airports and you just search for your model number. There's there's only a handful that maybe like fifteen, twenty model numbers and then that will tell you which airports you have.

So there are different versions of the airports. Pro two, there are one, two, three, four, five, six versions of those. So chances are you could have these airports. S pro two, with with that hearing IT feature on IT, it's got a robber in a redone do beach robber your own rich?

A problem of my email and A O L O K I can get into IT. I changed the password only two weeks ago. 现在 是 do the verification code。 I found out I changed my iphone. It's to begin the year, so that numbers not in there. And i'd tried to go to work around using, uh, google as my backup, but is taking right back that point number for the second verification told that got activated somehow. Now i'm completely locked out of my, well, email, oh.

this is this, is that a problem? So you've got to see see you it's basically you can't get the secondary text to that phone number because it's no longer active.

Well, it's active.

but not me, not to you. Someone else has get that code, okay? And there's no way. So when you went to this A L recovery website, there's no other way is not letting you do that.

IT says, what you know to go there to the path where score all away to the bottom to go to the a well account security yeah. And when I put my password in IT won't accept my passwords. I can get to the bottom to get this just like, okay, because somehow my password, that corrupt IT or in in, on top of that, I try to use one other, just ask.

And I found out that was the scale I bank when I use the credit card to pay for IT was super to be a dollar IT charged in sixty five. I could, my bank blocked IT, and I came up on my sounds, I call the bank, and I said this time, but I suggest that I cancel the cards, which I did. So I want the cards this moment, right? I'm waiting on .

IT man and I try .

producing their A L help. 嗯， 哼， foundering. Go to the menu and either rings, nobody answers. I'll just tells you how that later our, you know, people are busy, have been try next for four days.

Oh, man, are you paying for a well, no, OK, you're not paying for a well, you need this account. But i've .

had IT for years. That's the problem. So my other thought was one guy told me, just moved into a google account.

I don't know. I can move. All the A L stuff would have been locked up like IT is for google email .

address or .

I thought about was doing domain. Can I just and then with the domain pick up? A L no.

So if you're not, if so, this is an a while email address. So something like you know robber at a well, docomo, something like that right? Yeah so the only way that you can get access to this email is by getting access to the account.

There's no way to to forward this without getting there. So um here's the thing so you've got let's see here um you've tried this recovery website which is log in a docs flash forget you've definitely gone there and tried that. No okay.

So that's why I would start. So go to log in a well dot com slash forgot and that that will take you to a screen that that like basically says, okay, I don't really remember any this stuff. And so what's going to do is it's going to um ask you for an email address or a phone number that you might have used on this account.

And it's it's going to understand that your that you're a little bit chAllenge here with your access. And so it's going to try different ways to authorize you. So that's what I would do first.

It's log in the a well document slash forgot. And once you do that, um you know you can get in there. Um you may have to yeah you may have to to take other effects here.

There's let's see here. So the solution for the screening, looping or reloads, they say to try using a different browser or clear all the cookies on your browser. So I might try that as well before you, you know, you can do that.

So if you can do that, I would clear all the browsers and cookies and sign in everything that associated with a, well, get rid of that on your browser because IT maybe trying to use an old passport or something that saved on your system. It's a log. U.

N. And that's what's messing IT up. So maybe if I were you, I would even try doing this from a different browser on your computer. So maybe if you you primarily use chrome, try using safari or edge or something else that you don't typically use to log in there. So that might work.

Um there's also paid free if you really I would say, you know maybe if you don't need anything on this account, just be done with there and set up a gmail and be done so that that would be my advice or outlook or something else. But there is a paid premium support offering from a well, which of course, they know people have issues like this all the time. They're gona take the opportunity to makes some money on IT.

So there is an eight hundred number that is on the help page and I link IT up and the a hundred numbers eight hundred, three, five, eight, four, eight, six, zero, that's their paid premium supports. So they are gona ask you for to pay for that support. But if you want to get into this and it's a one time fee, twenty box, whatever IT is, IT may be worth that to recover this account.

Once you recovered that account, maybe you want to move IT over to a gmail or something like that. You can set up forwarding or just have gmail checking account in the gmail settings. And then that way you can be done with this.

A well, it's not a bad thing. A well is not it's not a bad thing. It's just not really one by yahoo now.

So no, IT is not is up to date as some of the other systems out there. But I get if you're using IT and you like IT and IT works, people know that email address, understand. But at the same time, you got to remember these passwords.

And you know when IT comes to these recovery accounts, instead of using a phone number, try to start using A A two factor authentication APP if they offer that. Um but I would use that instead because the apple work anytime and IT will work for any phone where as your phone number is tied, your phone number and if you ever lose access to that phone number or you change numbers, what happens? You lose access to all those account recovery codes and usually there's another way to get access.

But as you can tell robber, it's not always easy or straight forward sometimes. So again, try those solutions. Hopefully you get access to this, a well account so you can be back.

Eight, eight, rich, one to one, eighty eight, seven, four, two, four, one, zero, one. Come up. I'll tell you the APP that an intendo launched that lets you listen to music. This imagine being a student right now, you're twenty twenty four the year without access to wifi. It's a disadvantage.

Millions of households actually still don't have wifi.

So I reading about what eighteen t is doing and is pretty incredible. What they're doing is equipped twenty thousand students, so twenty thousand kids essentially in need with backpacks loaded with laptops and school supplies to get that connection. You've got this generation of kids that are gonna the the teachers, doctors, health care workers.

Ed gass mella is his name of friends of the children in seattle. It's a charity the eighteen t teamed up with. He has a quote.

He says every backpack and laptop provided by our generous partners isn't just a gift, it's a lifeline. He says these tools lay the foundation for our youth, ensuring they have the same opportunities to learn, grow and succeed as anyone else. So it's very important connecting changes everything.

A welcome back to on which the mirror here hang out you talking technology for another hour right here on the airwaves, in your ear, on the podcast, where else streaming in the APP, just about anywhere. Thanks so much for tune preciate listening. The website for the show is rich on tech dot T.

V. When you're there, be sure to sign up for my free newsletter. Just sent out a new issue today.

The talks about the iphone intelligence. The apple intelligence talks about the new max, talks about disrupt, going there, talk and all the startups. Let's see what else.

Oh, I answered kent from wilmington's question. He asked about the best software for creating A I meeting note summaries with an iphone. Took a deep dive on that.

My gadget of the week, this week, this was great. I was at the apple event and I always wanted one of these didn't even know IT existed, but it's I know I explain IT. It's it's around the neck iphone holder.

So you put this thing around your necks like a necklace and that holds your iphone for hands free video. So basically for me, like i'm getting all these gadgets, I want to take video of them really quickly in my hand, but it's tough to record that at the same time. So there's other other journalist that was using IT.

He was like, I was great, just looks silly, but IT works really great. So I ordered IT on amazon instantly. Thirty box.

I've not done my first video with IT, but I can't wait. I've got the Barbie phone. I know bob s. Been waiting for me to get that. I've got the new I D like a flip phone.

And so I think that will be the first thing I used to, to try to show what that looks like with this thing speaking, a Barbie is barby disney, I don't think so, but disney plus has a new netflix style top ten list feature. Basically, netflix, I never understood by nef. Lix didn't do the top ten list.

Then they introduced IT. And now, of course, is one of the most popular features for finding all the nonsense that you can watch on netlist. And my bitter, I am because I watched a movie again on netflix last night.

Here's my problem with netty x and all these movies they have, you never know if they're any good until you watch them because just because it's on the top ten list does not mean anything IT just means other people on netflix s are being tricked into watching these lane movies and so yesterday, of course, we sit down weekend night and we're like all let's watch a movie on nefer x oh my god, don't know this is going going to be any good and so we watch IT in its horrible. What was the movie I put on blast? Do IT that's the one thing about the top ten list.

You don't know why it's in the time actually he was like that many people watching IT or if they put IT in there for right exactly you they don't give you all the reasons like how the algorithm there's always whenever they mentioned how an algorithm is done, it's like top viewing plus other. Aspects like the other is like the no, definitely just put stuff in there so that people watch IT. But I was called, I feel bad blasting this woman of the hour IT IT was like basically kind of a serial killer movie.

And I was made me literally felt like they ran out of out of money to make this movie because of that just a bruti ends and your side wait, why? And then they just use like text on the screen to tell you the rest of the story. But literally they just ran out of time or money or and yeah, kim is asking the ankeny c movie yes, that was that kim says, go to rotten and tomatoes.

I can't figure out rotten tomatoes and I like, is the splat tomato mean, it's good. Why are people throwing tomatoes at a thing if it's good? What I don't stand, right? Tomatoes, I don't have the time to go researched exactly.

I I leak and IT came from now on. Can what's this movie about? I mean, I have a friend that does movie reviews. You, brian bishop, he bald.

Brian, who will, you know, I used to text him like Brown, give me something to watch, but now I feel like that's a drag on him. So he's gotta tell me personally he does a whole podcast so is like just listen to the podcast. I mean, it's a whole thing I am telling you there's way too much out there.

And what you like in the top ten is not nessa what I like. And then of course, you have the recommendations, but my kids mess up all my recommendations. So my kid using my youtube account and he only watches her like these random videos that do not apply to me anyway, keeps popping.

It's even if it's actually he's trying to learn how to do unreal engine coating. And so it's like all these long, like three hour tutorials and like make graphics. Anyway, I tell you all this because now disney plus has the top ten list. So if you log into disney plus, you go to your home screens, IT will show you what the top ten things are on hou plot are disney hou. But here here's I was talking about, rankings are determined by total views of episodes and movies, growing popularity of new titles.

Other unspecified factors yeah those other unspecified factors are um yeah we spent a lot of money making this movie and were putting top ten list to shove IT down your throat so that you actually watch IT because we need to get that return on our investment here. So anyway, I don't know if you like the top ten and let me know rich on take that TV contact me. But I am not convinced.

I'm not convinced that means anything if something is just nonsense. IT was easier when they just had movies in the theater. They spent a lot of money advertising, get a, but at least had a good time with your friends.

And this and that. Stephen tamp. O what's up?

Yeah, absolutely. I got IT. Uh, two two days off.

One has twenty seven and eight. One has twenty eight T I. In the video card. okay.

And i'm running A A quest virtual desktop, running some games through because of their scheme. Games are not not on the system. And i'm wondering, I tried this code.

I am google that I could not find anything to give me. The acronym is improving the video card soft inside the system. Would that improve the graphics for the game or application of using .

in the headset? Well, what headset .

inquest uh .

use in quest? Yeah that's a great question. So you're .

running version dep and that has a setting the new that's .

the part that I think i'd kind of clog IT up and not make IT so great. So if you're okay. So when you run these programs, you're connecting the quest to the computer.

I don't wire program called virtual desktop doesn't wirefly is your computer and runs the computer through steam through work this right to that .

top sort like west link. okay. And then OK, but you're running the game off your computer, but you're actually able to see .

IT inside the quest OK.

That's a great question. So you want to upgrade the graphics card on the computer and expect you to upgrade inside the quest yes.

because there are settings in the program. IT says, you know um the fall settings for a certain video card. There's a line agraffe line from low to high in the twenty eight D G. I few years old now it's like middle the road. Yeah and and I wonder is actually if I increased maybe to forty seven or forty eighty seven in that ball park, if we will help the graphics in the on the application of the well, here's my thought .

yeah I mean so here's my thought. Number one, um if your source graphics are Better, I would assume that the end result graphics would be Better, right? Because your source is Better, but because you've got this going through a couple of different bottle next with the virtual system and also bringing IT to the quest headset, IT could be there could be a limit to just how good these graphics can get.

And it's also, of course, limited by um the graphics capabilities of the actual headset. So you know so I think I think your initial thought is is interesting and I could improve slightly, but i'm not sure how much Better you're onna get now if you're talking you're looking for like the graphics are just not refreshing at the proper rate or or something just not looking at lagging. That may very well be helped by by the Better graphics card r, because you're serving up a Better source graphic before IT goes through these other hops, right? But I think is one of these things we just have to try and see, yes, see if that works. You I think that does that look what what's the problem with the graphics? They just not look as good in this .

S I know it's like said like if you're looking something this and something first look like filter away. I can walk a couple feet up closer and all the graphics pop in like IT is drawing in different way.

Yeah and I could be there .

and I see other people when they make A A video of or whatever on youtube.

IT looks OK. Well, then in that case, I think I might I I might be convinced that work. So because again, you're getting that, that source, it's still us to come from somewhere, especially the way that you're running this. So if the source is good, I think that would be Better in the headset.

I think if you're looking overall, if you're trying to say like, oh, nothing looks good in there or the the actual physical limitations of the graphics on the quest to the VR heads set that you're using or the quest three rather, I think that would probably be you won't see much of an upgrade there if you're looking, let's say, you going to like the home screen of the quest, right? And you're just not happy with those graphics. If those look great and then you go to your game and little things aren't refreshing inside the game or drawing as quickly, I think that probably would be helped. So I would I would apply try IT for sure and see how how old is your graphic heart.

Um well the twenty eight probably about um four years old and twenty seventy other when probably same problem about four years old. Yeah and yeah I.

I think you make a difference. I think um you know maybe try you know getting one, putting IT in the computer, check IT out, see what happens. And if you obviously get IT from A A source that you can return IT if you're not, you happy with the results. But that's what I would do.

One quick one we're quickly um I noticed that to one system, I an entire nine system, and then I got the H D I seven on the I notice of the sudden once a while, that final just start cranking up. That machine will run full blast ever until I actually think IT will stop or will hit and miss within a couple of minutes. Rever, go hang you down.

Rep, go hang you down. And I couldn't figure. I thought maybe some drivers of some things in fearing with is trying to figure something. And I can't figure out what that might be.

Yeah mean, that definitely sounds like A A software issue because shouldn't I shouldn't need to be run in the fan all the time. So I I would try yet double checking those settings on those for sure and seeing maybe if you kind of split IT up and safe mode, if, if, if it's still happening there. Great question.

See, even tampa sounds like you got a little project DIY. I had you. I love that kind of stuff.

Eighty eight, rich, one to one, eight, eight, eight, four, two, four, one zero one. Coming up, we've got an update on the health care data breach. I'll tell about that right here on rich on tech.

Welcome back to rich on tech. Rich, the mirror here hanging out, you talking technology, the website for the show. Rich on tech, that T, V, coming up this sour.

We're going to talk to social media, cyber s security influence, or atland sria. She's known as the cyber security girl. She's going to join us to talk all thing cyber security.

Let's see. I think we've time to get to a call here. Let's go to, let's say, oh, well, never mind.

Let's let's go to this. Let's see here. I told you about in tando theyve got a new a new APP that streams video game music.

So this is called the intendo music as available for iphone and android and think spotify. But just with song from the last forty years of intendo games, mario elda carbis adventure pick men. So I let see, I can bring IT up on my phone here.

I downloaded IT. You have to have a subscription to the intendo switch online. But they've got all kinds of songs.

They've got all kinds of playlist. You can download them for offline listening. You can loop them if you want to like study to them.

But so let's see. okay. So here's the super mario series. So this is member, doctor mario member, that you can just listen to that.

So if you just want to listen for hours on, and that's a four minute song, okay, who would I thought? How about when you go underground in super mario brothers? Member, this, I mean, come on, this is so iconic.

I love this stuff. I was actually on my bike yesterday of my kid, and I literally just put this on while we were driving the bike. 艾瑞 港 and IT felt like we are in a video game， like we are just going down the bike path and we're in a video game.

So this is just a mario stuff. Obviously, there is so much more. This is from mario, the mario cart round rainbow road.

So this is all the stuff that you just took for granted that you just kind head in the background while you're playing your video games. But now IT is. Literally on a it's literally on an APP.

So I love this. Let's see. Oh, boss or oh, you can also do this. You can also select the character and see all the music that that character has been associated with. So again, if here's bowl ser, remember this.

That's when you're underground in those fire balls like things are sweeping, trying to kill you. This is just great. I love this bowsers got load a song.

This is, this is from super mario brother's wonder. A little bit a newer song anyway. So that's available.

IT is available on the iphone and android. And IT is it's free if you have that online intendo switch thing. So you gotta a pay twenty box for twelve months, but kind of fun.

If you love intend to stuff, you've tt a try IT out. Min mobile is launching a kid focused wireless plan. Fifteen boxes month gives you unlimited talking tax, plus five gigabytes of data.

This runs on t mobile network obviously meant mobile was purchased by team mobile, and parents can see the amount of data they use. They can get all the account communications and alerts. I don't think that means you can see all their text.

I think IT just means like if there's an issue with their account, you can see IT no contracts and of course, some they are free roaming ing in canada, free calling to mexico, canada, free mobile home spot, wifi calling available now online, coming to target next month, again, fifteen bux a month for a kid focused wireless plan. So get on a smart phone. Just want to activate IT promise.

Everyone's activating their smart phones. Now through one of these big plans, you know they got these family plans and their buying the phone from the Carrier. So it's really tRicky to use a plan like this because even though you'll save a lot of money, most people don't want to deal with the phone situation.

They want to just pay the phone off over thirty six months. And so it's just easier to go through their primary career. Uh, but options, good to have options.

And this united health care, remember this thing that happened back in february. This was a breach. Hundred million people affected, third of the U.

S. population. This was a medical breach at all kinds of information.

This was through their change, health care subsidy. IT was a ransome ware attack, hundred million people. Now we've got the confirmation of what happened here.

The breach happened in february. Notifications were sent out in june, stole information, included health insurance data, medical records, test results, prescription information, billing and claim, ms. Data, financial and banking details, social security numbers, drive driver's licenses, passport numbers, basically all the information that people shared with this change.

Health care. They actually paid twenty two million dollars in this ransom attack, twenty two million dollars to try to tell these guys, hey, please don't put this information out there. And they did anyway.

What did they do wrong? There was no multifactorial thenthe cation. They didn't have that two factorial authentication enabled on their accounts.

They need, you need to do that. Big companies need to do IT. Apparently, there is also some previously compromised credentials that we're used in this attack.

And overall, their security was just not very good. So this is the problem. We are sharing more information with these big companies.

And ever before we share this information and they now have to protect this information. And as we've seen with all of these data breaches, IT often does not happen. They are just as acceptable to run somewhere in hack attacks as we are.

So please, strong passwords, multiple ture authentication. Please do those two things. Use a password manager, use unique passwords, and don't share more information than you have to question every time a website asks you for information.

If you don't need to put IT in there, don't do IT coming up. Next, we're going to talk more cyber security with the cyber security girl right here on rich content. Welcome back to rich on tech.

Rich, the mirror here hanging out with you talking technology at tripoli. Rich, one of one, i'm going to i'm going to get a trouble from kim for getting out the phone number. I think our time for calls has collapsed.

Website rich on tech dot TV joining me now is social media cybersecurity influence, or katon syrian, known as cybersecurity girl online. Thanks so much for joining me. K.

yeah. Thanks for having really.

really. So you are very popular. Major name tiktok originally take talk.

And then I slowly moved off and just really focused on instagram.

So h over really interesting. Okay, why why the change?

Um you know it's a lot longer of a story that I think the second we have, but I I actually um love tiktok. I still love tiktok, but I just felt like when they got tiktok shop, IT wasn't really pushing out the way that I wanted to. And I think instagram really like rammed ed up. And I really wanted to reach as many people as possible, and my videos just work doing as well and take talk anymore. So I decided to move over.

Yeah, I heard that they are pushing that tiktok shop. And instagram is a great place because you reach a wide sof people. I feel like tiktok is a little more directed to our their Young users, are you? It's just I feel like instagram as everyone it's like everyone done instagram. So first off, I mean, what what video did you make first that pop like what was the first kind of thing that you do that you really think helped people and kind of got you some recognition?

Yeah the first video was like three months into my tiktok journey.

IT was actually about how you can see if your data hasn't breach in any of the previous beat breaches and it's have I been dot com um and so people I never heard of this, this was like three years ago and you can literally like type in your email and also take tell you every data breach at your email popped up in on the dark web and tells you you know what other information out there. So it's a really cool resource and it's free. And IT was created by an amazing man.

So it's like it's very reliable. It's not just like some creepy resource. And that was the first video that absolutely just I think IT hit like five hundred thousand views in my good day. And IT was just, IT was great.

Now people are are concerned, we actually have talked about the have have been pond on this show, and people are concerned about putting in their email address into the website, like a wait a second, they gonna hack me. And if is kind of a funny name, unless you can understand with that all about, but IT is a very helpful resource and it's pretty wild what's out there. I mean, we just talking about the data breach before the break.

And I mean, it's a question we get all the time is like what do you do about all your information that's out there? And it's really tough to pull this stuff back once it's out, especially on the dark. Is that your take as well? Yeah, I mean.

there's certain things. I mean, there's different reasons why people have, right? So IT really depends on what angle you're going out. But for me, like if I am really concerned about one, people like getting into my social media because I have a big target, and I like that considering I am as I, and a lot of you want to do IT themselves. So this is a cool thing to be like that I have I was your girl um so i'm modified to that so I make sure I do all of my kind of cybersecurity.

Hygienic is good passwords, multi factor authors, you know what other stems that will go through but there's other things like, you know I don't want anyone to use my data against me and like you know start creating accounts because at this point, I think it's pretty safe to say that everyone said as breached um and most of our social social security numbers are also reached. So the best advice I have for people that are actually worried about that is to lock your credit because a lot of people are worried that people are going to steal their identity, which is a totally Normal thing in happen to many of us um because our information is out there on the dark web and I know a lot of people like out that why would that happen? Me IT doesn't matter. You are a dollar sign to everyone to even if you're you think that you're nobody, you're not a nobody, you're still or something to a hacker. So if you're really concerned with you, an identity is after, I would lock your credit cores down.

okay? So so credit reports lock those down freezes, which which I did after the latest thing, either the A, T and t, what everyone had like the social IT, was like a really big the national public data that was IT was like.

oh, my back on check service I did IT to, I locked out all of them like this is I can't even deal, i'm not playing a credit cards ds, or how homeloans anytime soon I can keep them.

Yeah exactly. That's the main thing. So what do you think? okay.

So social media, I get so many questions. People have their facebook account, have y've got their instagram hacked. I mean, what's the best way to protect those accounts?

Yeah, I mean, so I feel like I have to hit my head on the like on a shopboard every time because I just like, this is so old school and the say it's the same for everything, right? So strong passwords, like I say this over and over again and people really underestimate. But what people don't realize is that a if they reuse a password and they leaked on the dark web, even if they change, like I say, there's a base password.

And like a lot of people music a base password, like safe example, i've always used the word macaroni in my in my password, right? Then I add macaroni one, macaroni one, two, three maco one, two, three examination point the thing is, when hackers get your base password, they have an algorithm that can run about ten thousand different types of passwords, different variations of that one password in minutes, and they can easily get into account. So it's not just, you know, changing IT and it's making them unique, especially for the account that are important.

Like it's really hard. Like I know general users is going to like I can't remember these passwords. Like there's no way I can remember all.

So first of I I would identify which ones, which accounts are the most important to you and definitely make unique ones for that. Then we don't like to say passwords. We like to say past phrases because you want to make like a fund sentence.

And a lot of people that I know actually make you know some type of a type of sentence in their head. So say, for example, they say I love and then they put the name of the website they're using and then have a funny word and then have a their favorite number. I mean, it's different for everyone, but you're changing a certain part of that password that's completely unique for the APP that you're doing.

The other thing that's easiest for me as a beauty person is a password manager, which automatically generates these unique passwords and stores them and assigns them. So it's really easy to find, but I know a lot of people don't do that, so passwords are super important. And then the other thing is multi factor authorization, which means you are not just signing in with your using name password.

You're also signing in a third as while taking to the second way a second way with like a unique code that either sent to your phone, sent to your email or an authenticate APP. And I will profit this. You want to make IT to your authentic ica rap because there's a lot of them swapping.

And then also, if you're reading the same passport for your email and the coat center email, they are are in your email. So I would I would prefer to do this indicator APP. But even with just those two tips that sounds so basic and I know you I know probably everyone's hurt them, even with those two chips, strong unique passwords and multiple factor entity, those prevent almost ninety I would say even more than ninety percent of 那种 facebook social media hacks .

yeah because a lot of its fishing to or they're send you a text and you you like for facebook， let's say, they send you like you get a notification that says, oh, you have copyright infringement on your page. Like, great, what it's like, log in here and you do IT so fast. And if you don't have that two factor on, you have just handed over your password to the bad folks.

And if you have two factor, you're going to get a code texted and you're back. What what's what I just do? Is there any password manager that you like or any two factor act that you like that you recommend?

yes. So I mean, I the only one I wouldn't recommend for passing manager is last past because I actually been breached a lot of times, I think at least two, which means that your passwords that that are stored on there have also most likely have been breach. So I use one password and if I actually use because i'm very paranoid, I use multiple.

Um but I I really recommend on any of them except for last pass keeper security also great. Um V P N services there is a lot um I love nord VPN. I know a lot people who express V P N, but i'm not sure the founder of that is little sketchy to me.

So I used to recommend express VPN. Now I move over over to nord and I actually have three VPN services, two because i'm paranoid and as I was cut expert, but one V P N is enough. So any any V P N I would probably recommend ah any they're all great.

Any other issue was got about a minute here. What any other issue that you think people should about any other tips that you want to offer are things that you see that you think you should be addressed?

yeah. So there's a few. One is we need to stop thinking that we everyone should see everything of about our lives. Like the number one chip I have is to just start making your profiles private lock IT down, like with A I right now, they can can pictures that you post even with nothing in them, and they can pretty much tell you the your exact location that has posted.

So even for family safety, your safety, like just if you don't need to be public, like if you have friends already that are like following you, you don't need to be public. Like why does the public to know everything that you do IT unless you're trying to be an influences. So I would fully recommend to make every all your profiles private.

And then also just give out the least amount of data that you can like, try not to post everything, and like sign up for every account, try to check out as a guest, at least the like. The less information people have on you, the less is going to be on the data brokers, which is like everywhere in the us. People keep say, no, I keep deleting them from data brokers, but accused popped back up. And like how many more accounts have you created in the last month? You probably don't even realize.

So just really try to limit, we like to call IT is your digital footprint check out as a guess, try to be private and then those there's four kinds tips for um for everyone so strong talk about update your software are it's very, very important people think that updating you know a phone means that it's going to go slower and that's clinton further from the truth, software updates patch vulnerabilities which means that they patch um basically opens spotted a hackers can to get into in that APP or software. So update your software and just really avoid clicking on any links or be really, really cautious if any link is getting sent you or any weird message that sent you because we live in a crazy world right now. We're everyone's trying to get in, hack in and get have whatever whatever reason in IT is they're trying to get in.

So just be very suspicious. Go with your god. So those are the kind of 拍 了 in the main .

reason they're trying to get in IT all comes back to money。 We know that they're trying to steal our identity, trying to steal our money and and bleed me. I'm sure you hear as much as I do.

This stuff actually happens on a daily basis. Yes, people fall for this stuff. Yes, people are getting money taken from them. And it's really tough to get IT back klin syrian cyber security girl on instagram thanks so much for joining me today.

Thanks very much for .

appreciate a really good tips. Follow her on instagram. Cyber security girl, come up up.

We're going to open up the feedback, and we will hear what you had to say this week. check. Well, come back to rich on tech.

Rich demo here talking technology with you. Let me go through a couple of lightning around stories before we get to the feedback. G first stop, google is launching a certified refurbished pixel phone programs.

You can buy a refurbished pixel for up to forty percent off. This is the pixel six and pixel seven series. You can get these things for starting at to think, tune and fifty dollars.

They inspect them, the battery, the housing, the screens. They repair with google parts. They install the latest software, even get A A new box and a compatible charger included.

So if you want a cheap phone, refurbish ed pixel is a great, great device, even refurbished. Samsung, meanwhile, is expanding its device repair network. This is one of the big downsides of samsung versus apple.

Apple has all the apple stores with samsung repairs. Sometimes they could be a little tRicky, but this is the website to know, cell phone repair dot com. Cell phone repair dot com.

These are the official locations from the total assurance repair network. Now they have nine hundred locations where they can do out of warranty repairs, screen repairs, battery replacements and device. Most repairs are done in under an hour, and they use genuine samsung parts.

So again, cellphone repair, dotcom bookmark that if you have a samsung device, if you ever need help with IT. And I thought this was interesting. An x disney employee faces prison for hacking their menu system.

So this employee allegedly used their credentials to access. Once they got fired, they logged into disney systems and change their menu system. They changed all the fonts to the wing dings symbols.

You know, those unna symbols you can do anything with, but this is a scary er part. They deleted all of the allergen information from menu. So that's kind of the ferrous right there.

I I get the the silliness of changing to the windings, but deleting the allergen information is not cool. So the menu system went offline for several weeks. Of course, they had to go to their back up, which I guess disney had.

Thankfully, um this person now faces up to fifteen years in jail. And by the way, this is the main take away. If your company revoke your employees access credentials immediately, do not let them linger on that network.

They must be gone from that system immediately, and also have a backup system to have a backup. Because if someone messes with your system, got to get to that back up. Let's get to the feedback.

Let's open this up moist, a wrote in from kova. I love the top ten. I found many of my favorite movies and series from there.

It's a time saver on hou as well. I don't agree with most of IT, but IT is what IT is. I don't have netflix right now, so there are account sharing crackdown worked on me sadly.

Okay, you know, you can pay for your own account. Melisa, thanks for the email, David from saint Lewis. Listen to the podcast. He says, hi Richard. I was listening to the show I want to share my experience with to do is I recently discovered IT and fall in love with how quickly I can capture tasks. I can forward emails to create tasks within specific projects.

I can use browser ads to save web links for later IT integrates with google calendar that to assign tasks, the projects that due age reminders and priorities IT even has A I to create sub tasks. For example, I can generate a packing list for a trip. I'm probably not doing IT justice, but thought I would share.

Thank you, David. I have tried to do this in the past. I actually do like you.

I just maybe didn't have one feature that I liked, or I think you have to pay for something that I want. So good suggestion there. dan.

Rights in love the show listen every week. This week or last week, you mention the listener who saw off his phone charger connector. I agree, that does not sound safe, and I would never do that, not safe for the phone.

And I D afraid of an electrical short. I did want to mention they should check his phone port and try to clean IT. I once noticed trouble charging and realized the u.

Sbc didn't have that happy click. When fully inserted. I use the plastic toothpick, a, one of those disposable flosses.

You would not believe how much pocket lint came out of the phone port. Once I did that, the U. S, B, C went in smoothly.

They saw cleaning kits on amazon. Um hopefully you can pass this long. Yes, I thought I mention that with the sort of U.

S, B C, which you should never do. But yes, to cleaning the U. S, B, C, ports do get clogging with land, so went doubt when there's an issue with the connection phones not charging.

Check for linton there. Just be gentle in that. In that whole, Michael from sand listens on.

K, T, R, C says, sorry, rich. But facts is still essential. In many industries.

Health care relies heavily on facts, because IT hippo compliant. How's the facts? Hippo compliant and provides proof, proof of transmission.

Unlike email, I use IT for insurance documents. Doctors use IT for prescriptions and lab works. Some restaurants even take facts orders.

It's more secure and more reliable than most people think. Thank you, Michael. Gary written, oh, another fact machine. Hey, rich.

One place for facts machine still seem to be very prevalent is in doctor's offices and other medical facilities. I see them still being used. Those locations, i'm sorry, but medical offices are so behind the times, ninety nine cent of the time.

In fact, I just signed up with that amazon one medicine to see how that all is because it's like all done through the APP. So I I love doctors. I think they are amazing.

Thank you for doing your incredible work, but all I want to do is make my appointment online, see my results online, do everything online. I don't want to have to talk anyone. I just want, you know, go.

And that's IT. I guess that's too much to ask lilly from orange. Just a great big thank you for translating tech lexicon to ordinary english on a senior citizen middle to low tech enabled person.

And I really appreciate how you to steal the mumbo jumbo and tell us how to. I also like the scammer, alert your ardent follower lilly from orange. Thank you, lilly.

Jeff ritin henrici. I was going to october show about visiting microsoft ve going there and best buy, but there now basically uses amazon showrooms, which is unfortunate. I also used to love going to forty seven street photo and circuit city.

The one I miss most is crazy eddy, and listening to an audio book called retail gangster about the rise and fall, the owner highly recommended. You're show inspired me to go back to microsoft week. And when I visit my parents in florida, I like to visit a storm named brand smart, great deals.

Oh, jeff, I will listen to that book, john, from sand ago. Good afternoon. These are the bomb.

I've small ear canal. Ls, none of the ear buds ever stay in, so I used them for biking, exercising. I have both headphones for airplane trips.

One hundred dollars at costs. go. Thanks a bunch. They are the shocks. Open run S E.

And yes, their bone conduction headphones, i've been using them and testing them for my runs and they are excEllent if you don't want something in your year. Finally, gordon says your show as might go to commute saturday show. Thank you, gordon.

Thanks for listening. That's going to do if for this episode can find me on social media, rich on tech. Everything I mention is on the website I go to rich on tech dot T.

V. Thank you so much for listening. There are so many ways you can spend your time.

I do appreciate you spending IT right here with me. Thanks, everyone, to mix this show possible. My name is rich, the mirror. Talk to you soon.