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cover of episode How To Give Good Feedback | Ep 20

How To Give Good Feedback | Ep 20

2023/3/16
logo of podcast Build with Leila Hormozi

Build with Leila Hormozi
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Leila Hormozi: 本期节目中，Leila Hormozi 强调了给予和接受反馈对建立积极的企业文化的重要性。她指出，反馈是留住优秀人才和加速公司发展的重要工具。缺乏反馈会导致员工误以为领导不关心他们，从而影响团队士气和工作效率。Hormozi 分享了她总结的“五个A”反馈框架：询问（Ask）、承认（Acknowledge）、欣赏（Appreciate）、接受（Accept）、行动（Act）。她详细解释了每个步骤的具体操作方法，并鼓励听众在团队中实践这个框架，从而建立积极的反馈文化。她还分享了她自己以及团队在实践中的一些经验，例如定期组织团队成员进行一对一的反馈练习，并强调了持续给予和接受反馈对建立反馈型企业文化的重要性。 Leila Hormozi: 她以自身经历为例，说明了她早期在管理中避免给予反馈，导致团队发展缓慢。她意识到，给予反馈并非易事，很多人会感到紧张和不适，但她自己也曾如此。通过不断练习和总结，她逐渐掌握了有效给予反馈的方法，并将其应用于团队管理中。她认为，通过结构化的方法和练习，给予反馈可以从令人讨厌的事情变成令人喜欢的事情。她还强调了反馈对人才培养和团队建设的重要性，以及如何通过反馈来提升团队的整体绩效。

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Feedback is crucial for business growth and retaining top talent, yet many leaders avoid giving it due to discomfort.

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Feedback is essential to building a culture of growth and improvement. Today, Leila (@LeilaHormozi) shares with us the importance of giving feedback and how it can create a culture of feedback in a company. She also shares her framework for giving feedback, called the "Five A's," and why normalizing feedback and following this framework can accelerate its growth and retain top talent.

Welcome to Build where we talk about the lessons I have learned in scaling big businesses, gaining millions in sales, and helping our portfolio companies do the same. Buckle up, because we’re creating an unshakeable business.

Timestamps:

(2:51) - 2 beliefs on feedback: retention & speed

(6:21) - The five A's framework

(13:14) - Educate & help your team understand your feedback

(14:07) - Normalize feedback, make it part of your culture

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