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Why Your Business Doesn't Go Past $3-10M | Ep 9
19:30
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2023/2/7
Build with Leila Hormozi
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How do we define customer success?
1st way to retain a customer: track, measure, and share ROI to the customer
2nd way: make sure that the pre and post-sale experience match
3rd way: shorten the time to value.
4th way: embody the principle that you never stop onboarding
5th way: always fill in the product gaps
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