From small start-ups to large corporations, successful businesses all have one thing in common: they understand the power of a loyal customer base. Without customers who are passionate about your brand and what you do, it can be difficult to stay ahead in a competitive market. But, how do top brands create true loyalty amongst their customers? The answer lies in creating superfans – turning your customers into lifelong advocates for your business!

In today’s episode of Catapulting Commissions Podcast, Brittany Hodak shares with us how to create superfans, plus sharp business insights you don't want to miss out on!

Topics discussed:

What are superfans
How to turn your customers into lifelong advocates
How to create superfans in challenging times
Common reasons why startups fail
Why you should focus on customer centricity
The five pillars of amazing customer experience
Resources to create superfans and increase profits

See also:

Questions You MUST Ask to Close More Sales!

The Psychology of Selling: Understand Human Behavior to Make More Sales

Connect with Brittany Hodak

Brittany Hodak is an award-winning entrepreneur, author, and customer experience speaker who has delivered keynotes across the globe to organizations such as American Express and the United Nations. She has worked with some of the world's biggest brands and entertainers, including Walmart, Disney, Taylor Swift, Katy Perry, and Dolly Parton. She found and scaled an entertainment startup to eight figures before exiting. She is the former chief experience officer at experience.com. Forbes just said her debut book, "Creating Superfans: How to turn your customers into lifelong advocates"

Website: brittanyhodak.com

Get her book: Creating Superfans: How to turn your customers into lifelong advocates

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Create Superfans: How to turn your customers into lifelong advocates with Brittany Hodak 42:58 Share

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Create Superfans: How to turn your customers into lifelong advocates with Brittany Hodak