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cover of episode Story: Inside Shopify's Layoffs

Story: Inside Shopify's Layoffs

2024/12/2
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CoRecursive: Coding Stories

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Adam Gordon-Bell
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Allison
主持 STAT 的生物技术播客「The Readout LOUD」,讨论生物技术行业的最新发展和事件。
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Adam Gordon-Bell分享了自身在裁员过程中告知被裁员工的痛苦经历,以及事后对未能挽救员工工作的内疚感。他强调管理者在裁员过程中应该将自身情绪放在次要位置,关注被裁员工的感受。 Allison则从自身多次经历裁员的经验出发,分享了在裁员沟通、团队支持和后续重建等方面的宝贵经验。她强调了同理心和积极沟通的重要性,以及在裁员后如何支持团队成员、维持团队士气、重新规划工作以及处理员工情绪。她还分享了Shopify在裁员过程中的一些积极做法,例如创建告别Slack频道,以及员工自发组织帮助被裁员工寻找新工作的行动。Allison认为,公司扩张和裁员有时是不可避免的,重要的是在之后重建团队,并确保公司处于良好的状态。她鼓励被裁员的员工保持积极的态度,并与行业内的人脉保持联系,有助于找到新的机会。 Allison分享了她在不同公司经历裁员的个人经历,以及她在Shopify担任管理者时处理裁员的经验。她描述了在告知员工被裁员时的感受,以及如何努力保持同理心和专业性。她还谈到了裁员后如何支持团队成员,重建团队士气,以及如何重新规划工作,以适应新的团队结构。Allison强调了在裁员过程中,管理者需要将员工放在首位,给予他们足够的时间和空间来处理情绪,并为他们提供必要的支持和资源。她还分享了Shopify的一些积极做法,例如创建告别Slack频道,以及员工自发组织帮助被裁员工寻找新工作的行动。Allison认为,即使裁员是艰难的,但公司和管理者可以通过积极的行动来减轻员工的痛苦,并维护良好的员工关系。

Deep Dive

Chapters
The episode starts with Adam's personal experience of laying off a colleague, highlighting the emotional toll it takes on both the person delivering the news and the one receiving it. He emphasizes the difficulty of separating personal feelings from professional responsibilities.
  • Adam's experience laying off a colleague, Josh.
  • The lingering guilt and discomfort experienced after the layoff.
  • The difficulty of separating personal feelings from professional responsibilities when delivering layoff news.

Shownotes Transcript

What if you had to break life-changing news to your team—could you handle the weight of their futures?

Allison's journey from software engineer to compassionate leader at Shopify is filled with challenges and growth. It all started when her mentor was suddenly laid off, leaving her with uncertainty and guilt. This turning point taught her the importance of adaptability in the tech industry's ups and downs.

When Allison faced her own layoff, she found the strength to move on to new roles, including a position at Shopify. There, she had to announce layoffs to her team, learning to lead with empathy and prioritize their well-being.

Her story highlights the power of empathy and resilience in leadership. She shares how to end employment on good terms and create a supportive environment for those affected. While layoffs are tough, they can also be a place to show strength.

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