In this episode, we welcome Lisa J. Smith of Smith Co. into the studio to talk about B2B sales.

Great leaders not only inspire, but they have your back when things get tough
Great sales leaders build diverse, independent thinking teams
Great sales leaders help their clients arrive at the right decisions together
You are likely not a commodity, so make sure you are framing your value

It's time for the great service comeback!

Learn More Here: https://www.smithcous.com/

Tony Johnson is a Customer Experience Expert, Keynote Speaker, and Author with a wide background including decades in retail and restaurants. He regularly speaks and coaches organizations to IGNITE THEIR SERVICE using his common sense approach to Customer engagement. Tony has spoken to government agencies and Fortune 500 companies to unlock their amazing capacity for excellence.

Tony Johnson Customer Service Expert | Author | Trainer | Speaker

Check out my FREE Resources and Training Tools:

Web: https://www.igniteyourservice.com/

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136: Reframing Your Sales Process by Showcasing Your Value With Lisa J. Smith 23:47 Share

Customer Service Academy

Shownotes Transcript

136: Reframing Your Sales Process by Showcasing Your Value With Lisa J. Smith