Customer Success Career Coach is the must-listen podcast for current and aspiring Customer Success p
Are your customers ghosting your QBR invites? Let’s be real… every CSM has faced the dreaded silence
What if I told you the secret to being a proactive CSM has nothing to do with having more time?In th
What if the future of Customer Success looks a lot more like sales, and that's exactly what your car
Want to know exactly what it takes to crack $150K+ in Customer Success this year? Spoiler: It’s not
You’re rewriting your resume, applying nonstop, doing everything right and still getting ghosted. So
If you’ve been mass applying to jobs, tweaking your resume nonstop and still hearing crickets, this
You’ve been told to obsess over resume keywords, send out dozens of applications each week, and reac
Are you feeling stuck or frustrated with your job search? You’re not alone, and it’s not your fault.
If your customer check-ins feel awkward and your QBRs are just you talking at a screen of blank star
Ever wonder why your resume keeps getting ghosted, even when your experience checks every box? After
Ever find yourself thinking, “There’s gotta be a better way to do this”? If you’re the CSM who’s con
Being a standout CSM today isn’t about working harder… it’s about working smarter. And if you’re not
Job boards might seem simple. You scroll, you apply, you wait. But behind the scenes? There’s a whol
Ever walked out of an interview wondering, “Did I ask the right questions?” “Did I get all the infor
Ever walked out of an interview thinking, Did I sound too stiff? Was I awkward? Why didn’t I click w
Ever walked into a new job thinking it was the one, only to realize you just stepped into a nightmar
If there is one certainty in your customer success career, it is this: things will change. Whether i
Do you think the only way to advance your customer success career is through job-hopping? It’s time
Are you unintentionally blocking your own path to opportunities like promotions, transitioning to di
Would you believe that a single 30-minute coaching session could lead to a $215K job offer? That's p