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Dealing with Perfectionism

2025/1/7
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HBR IdeaCast

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C
Curt Nikish
E
Ellen Hendriksen
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Curt Nikish: 高标准、注重细节和自律是许多领域成功的关键品质。然而,完美主义作为这些品质的极端表现形式,也可能导致工作中的持续不满和与同事的疏离。完美主义有时有效,但长期来看可能造成精神和身体伤害。 Ellen Hendriksen: 完美主义并非追求完美,而是永远感觉不够好。它本身不是临床诊断,但可能是许多诊断(如社交焦虑症、强迫症、饮食失调、某些类型的抑郁症)的核心因素。完美主义有三种类型:自我导向型、他人导向型和社会规定型,这三种类型都在增加,其中社会规定型增长最快,这可能与社交媒体的兴起有关。 健康的完美主义是追求卓越,努力工作,而有害的完美主义是将自我价值与表现混为一谈。完美主义者倾向于关注缺陷和细节,以非此即彼的方式评价事物,并将合格的标准设定为完美无瑕。他们不允许自己犯任何错误(结果或过程),如果犯错,就会从“一切顺利”转变为“一败涂地”。传统的克服完美主义的建议(降低标准或在事情足够好时停止)可能误导,因为如果我们过度评价自己,我们就不会满足于低于标准的结果。 即使是经验丰富的专业人士也会犯错,完美主义者需要允许自己犯错,并保持对自己的积极看法。为了避免完美主义带来的负面影响,我们可以调整对自己的评价方式,例如“我是一个好学生,有时考试不及格”。避免犯错会阻碍职业发展,因为学习新技能需要犯错。 沃尔特·迪斯尼和弗雷德·罗杰斯的故事说明了完美主义者处理完美主义的不同方式及其影响。沃尔特·迪斯尼过度评价自己,将电影的成功与自身的价值联系起来,他的细节导向达到病态程度,他无法信任自己精心挑选的团队。弗雷德·罗杰斯也保持高标准,但他的管理方式更具协作性,他更注重与他人建立联系,遵循“引导漂移”的原则,即坚持原则但保持灵活。 内在规则手册是指我们用来减少不确定性和焦虑的规则,当规则变得僵化、武断或没有意义时,就会造成问题。我们可以通过将规则转变为价值观来编辑内在规则手册,价值观是自由选择的、内在有意义的、持续的。他人导向型完美主义可能表现为微观管理或重做同事的工作,这会降低团队士气。管理者应该以身作则,信任团队,而不是过度控制。作为管理者,我们可以通过为完美主义员工树立榜样、设定界限、鼓励他们反思来帮助他们打破恶性循环。在评价完美主义员工的工作时,应该关注工作本身,而不是员工个人。 长期来看,完美主义者容易倦怠,因为他们设定了不切实际的标准,无法经常达到,从而导致失败感。自我同情可以体现在行动上,例如放慢节奏、给自己一些喘息的空间。我们只需要一些小的调整,让自己少一些苛刻,多一些善待,允许自己犯错,但保持对自己的积极看法,这就能产生巨大的改变。

Deep Dive

Key Insights

What are the three types of perfectionism identified by Ellen Hendriksen?

The three types of perfectionism are self-oriented perfectionism (being hard on oneself), other-oriented perfectionism (being hard on others), and socially prescribed perfectionism (expecting others to be hard on oneself). Socially prescribed perfectionism has seen the most significant rise, especially since 2005.

Why does Ellen Hendriksen describe perfectionism as a 'silent epidemic'?

Perfectionism is often not explicitly identified; instead, people express feelings of failure, falling behind, or not doing things well. It’s a misnomer because it’s less about striving for perfection and more about never feeling good enough. It’s not a clinical diagnosis but is linked to conditions like social anxiety, OCD, and depression.

How does perfectionism affect career growth according to Ellen Hendriksen?

Perfectionism can hinder career growth by causing individuals to avoid mistakes, which in turn prevents them from learning new skills or taking risks. This leads to taking only safe risks, such as improving a known skill slightly, rather than pursuing new challenges that could lead to significant growth.

What is the difference between healthy and unhealthy perfectionism?

Healthy perfectionism involves striving for excellence, having high standards, and working hard for the sake of the work itself. Unhealthy perfectionism, or clinical perfectionism, occurs when individuals conflate their self-worth with their performance, leading to over-evaluation and basing self-esteem on meeting personally demanding standards.

How did Walt Disney and Fred Rogers differ in their approaches to perfectionism?

Walt Disney exhibited over-evaluation, tying his self-worth to his work and often redoing tasks to achieve flawlessness. Fred Rogers, while also having high standards, embraced flexibility and collaboration, turning mistakes into teaching moments and trusting his team and audience to roll with imperfections.

What is the long-term impact of perfectionism on individuals?

Perfectionists often burn out as they age because they set unrealistic standards and frequently fail to meet them, leading to feelings of failure. This can result in decreased diligence, instability, and increased susceptibility to disorders like depression, OCD, and social anxiety.

How can managers help employees who struggle with perfectionism?

Managers can model healthy behavior by showing vulnerability, admitting mistakes, and setting boundaries like limiting work hours. Instead of telling employees to lower standards, they can encourage questioning whether additional effort (e.g., a fifth draft) is truly necessary. Focus feedback on the work rather than the individual.

What role does over-evaluation play in perfectionism?

Over-evaluation occurs when individuals conflate their self-worth with their performance, leading to a belief that 'I did good means I am good.' This results in setting the bar for adequacy at flawless, making mistakes feel catastrophic and leading to all-or-nothing thinking.

Shownotes Transcript

High standards, attention to detail, and self-control are invaluable qualities at work. They’re also aspects of perfectionism, something to which many high achievers credit much of their success. But Ellen Hendriksen, clinical psychologist at Boston University's Center for Anxiety and Related Disorders, says being your own worst critic can also lead to constant dissatisfaction at work and alienation from coworkers. Her new book is How to Be Enough: Self-Acceptance for Self-Critics and Perfectionists. Drawing on her own research, clinical work, and personal experience as a perfectionist, she explains where perfectionism comes from and how it affects teams. Hendriksen shares how not to be so hard on yourself—while still keeping your high standards.