We're sunsetting PodQuest on 2025-07-28. Thank you for your support!
Export Podcast Subscriptions
cover of episode How to Bridge Generational Gaps on Your Team

How to Bridge Generational Gaps on Your Team

2025/1/15
logo of podcast HBR On Leadership

HBR On Leadership
AI Deep Dive AI Chapters Transcript
People
A
Alison Beard
D
Dan McGinn
L
Lindsay Pollack
Topics
Lindsay Pollack: 我认为职场中的跨代际挑战越来越严峻，这与科技进步和人们工作年限延长有关。不同世代的人由于所处的时代不同，规范和期望也大相径庭，因此存在差异。年轻的管理者面临的挑战，并非仅仅是管理比自己年长的员工，也包括一些初次管理人员都会遇到的经典问题。管理者应该重视团队成员的个体感受，进行一对一的沟通，而非仅仅关注团队整体的会议和沟通。年轻的管理者应该将经验丰富的员工视为合作伙伴，倾听他们的意见，尤其是在重要决策方面。不要轻易将员工的抵触情绪归因于年龄差异，应该考虑其他因素。年龄差异可能会导致管理者与员工之间存在代际差异，例如对Scrum和新沟通工具的接受程度不同。员工对新沟通工具的抵触情绪，可能源于对管理潮流的怀疑，而非仅仅是年龄问题。管理者应该解释新工具的理由，并给予员工适应时间，甚至可以考虑让其使用可选。年轻的管理者应该关注团队内部的政治动态，例如团队合并后可能存在的矛盾和竞争。年轻的管理者应该注意团队合并后可能存在的政治因素，例如来自不同团队成员之间的竞争和潜在的冲突。年轻的管理者应该与团队成员进行一对一的沟通，了解他们的想法，建立信任和信誉。年轻的管理者应该树立清晰的领导愿景，并根据自身情况和上级的指示进行调整，而非盲目追求单一的“正确”领导方式。 Alison Beard: 年轻的管理者应该积极倾听员工的意见，不要认为自己需要独自做出所有决策。管理者应该关注团队成员的个体需求，并与他们建立良好的关系。积极倾听员工的意见，并尝试理解他们的顾虑。年轻的管理者应该利用公司提供的资源，例如导师、咨询委员会等，来解决问题。应该根据实际情况调整会议频率和办公地点的访问频率，并与团队成员进行沟通。应该了解团队成员的沟通偏好，并根据他们的偏好进行沟通，而非仅仅使用自己习惯的方式。 Dan McGinn: 年轻的管理者应该关注团队成员的个体需求，并与他们建立良好的关系。积极倾听员工的意见，并尝试理解他们的顾虑。年轻的管理者应该利用公司提供的资源，例如导师、咨询委员会等，来解决问题。应该根据实际情况调整会议频率和办公地点的访问频率，并与团队成员进行沟通。年轻的管理者应该关注团队成员的个体需求，并与他们建立良好的关系。应该尝试寻找支持者，并提高自身的影响力。

Deep Dive

Chapters
A young manager is struggling to lead a team of older, more experienced analysts. They are facing challenges in communication, technology adoption, and team dynamics. The expert advises focusing on individual relationships, clarifying expectations, and utilizing available resources.
  • Importance of one-on-one communication to build individual relationships with team members.
  • Addressing political dynamics within the team.
  • The need to understand and respond to employees' concerns about technology and communication fads.
  • Seeking support from higher management and mentors.

Shownotes Transcript

Are you struggling to manage people who are older than you?

Lindsey Pollak explains that cross-generational dynamics in the workplace are becoming increasingly complex, driven by rapid technological advancements and longer career spans.

As a workplace expert and author of The Remix: How to Lead and Succeed in the Multigenerational Workplace), Pollak addresses listener questions about motivating older direct reports and engaging senior employees who may be skeptical about new technology. She also offers practical advice for navigating situations where you've been promoted ahead of more experienced colleagues.

Key episode topics include: leadership, business communication, motivating people, age and generational issues, leading teams, leading across difference.

**

HBR On Leadership curates the best case studies and conversations with the world’s top business and management experts, to help you unlock the best in those around you. New episodes every week.

· Listen to the original Dear HBR episode: )Managing Older Workers (2019))

· Find more episodes of )Dear HBR).__

· Discover 100 years of Harvard Business Review articles, case studies, podcasts, and more at )HBR.org).__