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How to Get Leadership Succession Right

2025/1/22
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HBR On Leadership
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Jason Buechel
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Jason Buechel: 我在接任Whole Foods首席执行官的11个月过渡期中，与前任CEO John Mackey紧密合作，并通过‘Whole Conversations Tour’深入了解员工的担忧，确保平稳过渡。我致力于保持公司的文化、核心价值观和更高目标，并通过倾听员工和利益相关者的声音，来制定相应的策略。我的领导风格与John Mackey不同，但我注重保持真实，并支持公司的发展方向。我过去的职业经历，包括在咨询公司和Whole Foods Market的不同部门工作，为我担任CEO做好了充分的准备。 我重视内部领导力培养，Whole Foods在过去一年中进行了超过11000次内部晋升，并投资于职业发展项目和导师计划，以支持员工的成长。我们还注重门店与后勤支持团队的紧密联系，确保后勤团队能够理解和支持门店的日常运营。 Whole Foods作为亚马逊的子公司，受益于亚马逊的技术和资源，这有助于我们提升客户体验，并探索新的服务方式，例如通过亚马逊直接向顾客发货。我们关注可持续发展，致力于再生农业，并通过Whole Cities基金会支持弱势社区。 我们正在利用人工智能来改进产品选择、定价和营销等方面的工作，并为顾客创造更好的购物体验。我们重视员工的保留，通过提供职业发展机会、学徒计划和导师计划等方式来留住员工。 Adi Ignatius: 作为访谈者，我没有表达具体的观点，而是通过提问引导Jason Buechel阐述其观点，并就领导力交接、企业文化、可持续发展、内部领导力、亚马逊的影响以及Whole Foods的未来发展等方面进行深入探讨。

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Jason Buechel took over as CEO of Whole Foods in 2022, succeeding John Mackey who had led the company for 42 years. This transition was challenging, as Buechel needed to address employees' concerns while preserving the company's culture and core values. He emphasizes the importance of understanding the voice of team members and stakeholders, and of being authentic to oneself while supporting the company's growth.
  • Jason Buechel succeeded John Mackey as CEO of Whole Foods after a 42 year tenure.
  • The transition involved addressing employee concerns and maintaining company culture.
  • Buechel conducted "Whole Conversations Tour" to understand employee concerns.
  • Advice given: understand team members' needs, be authentic, and support company growth.

Shownotes Transcript

When **Jason Buechel **became CEO of Whole Foods in 2022, he faced the challenge of succeeding co-founder John Mackey, who led the company for over 40 years. This leadership transition was not only a personal challenge for Buechel but also a significant shift for the entire organization.

In this episode, Buechel tells Harvard Business Review editor in chief Adi Ignatius how he addressed employees' concerns while preserving Whole Foods’ culture and core values. He also discusses his focus on internal leadership and strategies for supporting the company’s ongoing growth.

Key episode topics include: leadership, careers, leadership transitions, succession planning, Whole Foods, authenticity, culture.

HBR On Leadership curates the best case studies and conversations with the world’s top business and management experts, to help you unlock the best in those around you. New episodes every week.

· View to the original New World of Work episode: Whole Foods CEO Jason Buechel on the Challenges and Opportunities of Following a Visionary Leader (2023))

· Find more episodes of the New World of Work)

· Discover 100 years of Harvard Business Review articles, case studies, podcasts, and more at HBR.org)