We're sunsetting PodQuest on 2025-07-28. Thank you for your support!
Export Podcast Subscriptions
cover of episode How to Give Your Team the Feedback They Actually Need

How to Give Your Team the Feedback They Actually Need

2025/2/5
logo of podcast HBR On Leadership

HBR On Leadership
AI Deep Dive AI Chapters Transcript
People
A
Ashley Goodall
M
Marcus Buckingham
节
节目主持人
Topics
Alison Beard: 本期节目讨论了如何在团队管理中有效地给予反馈。研究人员Marcus Buckingham和Ashley Goodall认为,许多管理者将过多的精力放在纠正员工的弱点上,而忽略了发展员工的优势。他们建议管理者应该专注于发展员工的优势,以提高团队的绩效和效率。 在节目中,他们探讨了如何进行更有效的绩效对话,重点关注团队成员最擅长的事情。他们认为,仅仅纠正错误并不能带来卓越的表现,而应该关注员工做得好的方面,并加以提升。他们还讨论了如何将员工的弱点转化为优势,以及如何建立更有效的绩效评估系统。 他们认为,传统的绩效评估系统存在许多问题,例如,评价标准不准确,评价结果不可靠,等等。他们建议,应该建立更简单的绩效系统,关注团队领导者对每个团队成员的反应和感受,而不是试图判断员工的真实能力。他们还建议,应该将绩效评估的重点从评价员工转向评价领导者对员工的感受和体验。 总而言之,本期节目强调了在团队管理中发展员工优势的重要性,并提供了许多实用的建议,帮助管理者更好地进行绩效对话,提高团队的绩效和效率。 Marcus Buckingham: 我认为我们应该关注的是如何帮助员工改进他们的表现,而不是仅仅纠正他们的错误。要做到这一点,我们需要关注他们错过了哪一步或忽略了什么事实。此外,我们还需要关注员工做得好的方面,并加以提升,以创造卓越的表现。 传统的绩效评估系统存在许多问题,例如,评价标准不准确,评价结果不可靠,等等。我们应该建立更简单的绩效系统,关注团队领导者对每个团队成员的反应和感受,而不是试图判断员工的真实能力。 我们还应该改变对优势和弱点的定义。优势是指能让你变得更强大的活动,弱点是指会让你变得更弱的活动。即使你擅长某项活动,但它让你感到精疲力尽,那么它就是一个弱点。 最后,我们应该将“干得好”视为对话的开始,而不是结束。这将有助于我们更好地了解员工的工作体验和改进方向。 Ashley Goodall: 团队领导者应该提供反馈,但他们不是判断员工优缺点的真理来源。团队领导者应该关注的是他们对每个团队成员的反应和感受。 传统的绩效评估系统存在许多问题,例如,评价标准不准确,评价结果不可靠,等等。我们应该将绩效评估的重点从评价员工转向评价领导者对员工的感受和体验。 人们无法可靠地评价他人,因为评价会受到个人主观因素的影响。我们应该建立更简单的绩效系统,关注团队领导者对每个团队成员的反应和感受,而不是试图判断员工的真实能力。 最后,我们应该改变对优势和弱点的定义。优势是指能让你变得更强大的活动,弱点是指会让你变得更弱的活动。即使你擅长某项活动,但它让你感到精疲力尽,那么它就是一个弱点。

Deep Dive

Chapters
Researchers Marcus Buckingham and Ashley Goodall challenge the conventional approach to performance feedback, arguing that focusing on correcting weaknesses is less effective than developing employees' strengths. They highlight the importance of paying attention to performance and providing ongoing feedback, but caution against fixating on weaknesses.
  • Many managers focus too much on correcting weaknesses.
  • Leaders should prioritize developing employees' strengths.
  • Ongoing attention and feedback are crucial, but should not solely focus on weaknesses.

Shownotes Transcript

How does critical feedback affect your team’s success? Researchers Marcus Buckingham and Ashley Goodall argue that many managers invest too much energy in correcting weaknesses. Instead, they encourage leaders to focus on developing employees’ strengths.

Buckingham and Goodall are the authors of the book,* *Nine)* Lies About Work: A Freethinking Leader’s Guide to the Real World*) and the HBR article “The Feedback Fallacy)” In this episode, they explain how to lead more effective conversations about performance by focusing on what your team members do best.

Key episode topics include leadership, giving feedback, managing people, performance indicators.

HBR On Leadership curates the best case studies and conversations with the world’s top business and management experts, to help you unlock the best in those around you. New episodes every week.

· Listen to the original HBR IdeaCast episode: What Managers Get Wrong About Feedback) (2019)

· Find more episodes of HBR IdeaCast).

· Discover 100 years of Harvard Business Review articles, case studies, podcasts, and more at HBR.org).