In this episode of High Agency podcast, Peter Gostev shares his experiences implementing LLMs at NatWest and Moonpig. He discusses creating an AI strategy, talks about challenges in deploying LLMs in large organizations, and shares thoughts on underappreciated AI developments.
00:00 - Introduction00:44 - OpenAI dev day reactions 03:47 - Using AI to automate customer service 10:43 - Impact of AI products13:41 - Who are the users of LLMs14:47 - Challenges building with AI in a large enterprise 21:22 - AI use cases at Moonpig24:34 - How to create an AI strategy28:10 - Underappreciated AI developments
--------------------------------------------------------------------------------------------------------------------------------------------------Humanloop is an LLM evals platform for enterprises. It enables product teams to develop LLM-based applications that are reliable and scalable. To find out more go to humanloop.com
