Communications consultant Sharon Steed delves into how you can develop more empathy in communication and why it is needed in the workplace.

You’ll Learn:

1) Why people aren’t listening anymore

2) Pro-tips for being empathetic even with people you don’t like

3) Three ways to tackle difficult conversations

About Sharon

Sharon is an international keynote speaker and consultant focusing on improving communication through empathy. A life-long stutterer, Sharon users her speech impediment to teach what empathy is and how to use it as a foundation for positive and effective communication. She’s spoken about this at conferences both nationally and internationally; at companies; and various events spanning multiple industries.

Items Mentioned in this Show:

Sharon’s Lynda course: Lynda.com
Sharon’s company: Communilogue
Book: Daring Greatly by Brene Brown

View transcript, show notes, and links at http://AwesomeAtYourJob.com/ep182.

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182: Better Work Relationships through Bigger Empathy with Sharon Steed 29:03 Share

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Shownotes Transcript

182: Better Work Relationships through Bigger Empathy with Sharon Steed