Tom Niesen, a 20-year Sandler trainer and new Sandler Author, shares his thoughts about how to succeed at building a call center. Check out Tom's new book, Call Center Success the Sandler Way.

You will learn how to get to the top and stay there as we explore:

Why Attitude is important to long-term success
How Behavior affects your chances of success
How to improve your Technique for greater success
How Tom defines success and his favorite Sandler rule

The How to Succeed Podcast is a public and free podcast from Sandler Training, the worldwide leader in sales, management, and customer service training for individuals all the way up to Fortune 500 companies with over 250 locations around the globe.

If you would like to learn more about Sandler Training, contact a local trainer: https://www.sandler.com/training-centers

Join us at the 2017 Sandler Annual Sales and Leadership Summit at the beautiful Rosen Centre in Orlando, Florida on March 9 & 10. We hope you and your colleagues will enjoy two days of intensive world-class training and high-energy networking with like-minded business professionals from around the world.

Register online now: https://www.sandler.com/summit

Get Tom's new book in the Sandler Shop: Call Center Success the Sandler Way

How to Succeed at Building a Call Center 26:45 Share

How to Succeed Podcast

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How to Succeed at Building a Call Center