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cover of episode Jack Coapman - HR Tech 2024 - Why People and Process Drive Recruitment Success

Jack Coapman - HR Tech 2024 - Why People and Process Drive Recruitment Success

2024/12/10
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David Teretsky
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Jack Coapman
Topics
Jack Coapman: 招聘和薪酬的关系越来越紧密，应该尽早与候选人沟通薪酬预期，避免时间和资源浪费。薪酬透明化法规的实施，使得招聘和薪酬信息更加公开透明，提高了招聘效率。然而，招聘的成功仍然取决于人员和流程，AI技术只是辅助工具，其有效性取决于实际成果。招聘流程中，应注重基础流程和策略的完善，技术只是锦上添花。招聘的本质是人与人之间的互动，技术无法取代人际沟通。目前很多招聘技术过于关注AI，而忽略了人员和流程的重要性。未来招聘技术发展应更关注实际成果，而非技术本身，应该分享更多真实的案例和经验教训。 David Teretsky: 薪酬透明化促使招聘和薪酬部门更多沟通，招聘人员可以更多地参与薪酬策略制定。许多公司在招聘中面临诸多挑战，例如如何提高效率、降低成本、吸引和留住人才等。有效的招聘策略和流程是解决这些问题的关键。

Deep Dive

Key Insights

Why is the relationship between recruitment and compensation evolving, and how is pay transparency affecting it?

Pay transparency regulations are forcing the issue in recruitment conversations. Organizations benefit from posting compensation ranges in job postings, even if not required, as it helps align candidate expectations early in the process, saving time and resources.

What are the limitations of technological solutions in addressing fundamental recruitment issues?

While AI and other technologies can improve efficiency and automate tasks, they cannot replace the fundamentals of recruitment, such as strong processes and human interactions. Without the basics in place, technological solutions may create more challenges and inconsistencies.

What was Jack's reaction to the HR Tech 2024 conference, and what did he find surprising or disappointing?

Jack was not surprised by much, noting that many booths focused on AI and skills, which started to sound alike. He was disappointed that the focus on AI often overshadowed the importance of connecting technology to people and processes.

Why is it important to maintain a good onboarding experience for new hires, and what are common pitfalls?

A good onboarding experience is crucial to retaining new hires. Common pitfalls include ghosting candidates after they accept the job, failing to provide clear instructions, and not leveraging available technology to maintain communication.

What changes did Jack observe in the world of recruiting during the pandemic, and how did organizations respond?

During the pandemic, organizations responded in three ways: some paused hiring, others accelerated it, and some used the time to reassess and strengthen their processes and tech stack. The resilient organizations that prepared well came out stronger.

Chapters
The relationship between recruitment and compensation is evolving due to increased pay transparency regulations and the need for upfront compensation information. This change benefits both job seekers and recruiting teams by streamlining the process and avoiding misalignment on compensation expectations.
  • Pay transparency regulations are forcing compensation conversations earlier in the recruitment process.
  • Organizations benefit from posting compensation ranges, even if not legally required.
  • Early transparency saves time and resources by avoiding mismatches in compensation expectations.

Shownotes Transcript

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Jack Coapman, Chief Strategy Officer at GR8 People, joins us in this episode to discuss the evolution of recruitment and its relationship to compensation. He explores the pros and cons of emerging technologies and emphasizes that successful recruitment still fundamentally depends on people and processes.

[0:00] Introduction

  • Welcome, Jack!
  • Today’s Topic: Why People and Process Drive Recruitment Success

[4:18] How is the relationship between recruitment and compensation evolving?

  • How pay transparency regulations are forcing the issue in recruitment conversations
  • Why organizations benefit from posting compensation ranges in job postings even if they aren’t required to

[15:10] How has recruitment technology and processes evolved?

  • The fundamentals of improving recruitment remain constant, with or without AI
  • The limitations of technological solutions in addressing fundamental recruitment issues

[24:26] Was Jack shocked by anything he saw at HR Tech 2024?

  • Technology means nothing to an organization if it can’t be tied to its people and processes
  • The importance of properly implementing and maintaining new technologies

[34:18] Closing

  • Thanks for listening!

Quick Quote

“You don’t want to get days, weeks, months into a screening process with somebody only to find at the end that you’re never going to be able to align the dots when it comes to [the compensation] that candidate is seeking and what the organization wants to pay.”**Resource: **GR8 People)**Contact: **Jack's LinkedIn)David's LinkedIn)Dwight's LinkedIn)Podcast Manager: Karissa Harris)****Email us!)****Production by Affogato Media)