Accessible In Home Displays (AIHDs) work with Smart Meters so that blind and visually impaired people can more easily monitor their use of energy. Their features include large buttons, high contrast displays and text to speech functions.

Around a year ago, we looked at complaints from listeners about problems in obtaining AIHDs from their supplier and were hopeful that the issue had been resolved. However, it's clear that some problems remain. We speak to a listener who contacted us about their recent experience and we also hear from their energy supplier.

Our other guest on this edition is no stranger to In Touch, having started as a reporter and gone on to produce the show for many years. They join us today to tell us about being a visually impaired photographer and how that passion took them to Chile to get pictures of rescued miners who had been trapped underground in 2010. Guessed who it is? Tune in and find out!

Presenter: Peter White Producer: Fern Lulham Production Coordinator: Liz Poole

Website image description: Peter White sits smiling in the centre of the image, wearing a dark green jumper. Above Peter's head is the BBC logo (three individual white squares house each of the three letters). Bottom centre and overlaying the image are the words "In Touch"; and the Radio 4 logo (the word Radio in a bold white font, with the number 4 inside a white circle). The background is a bright mid-blue with two rectangles angled diagonally to the right. Both are behind Peter, one of a darker blue and the other is a lighter blue.’

Accessible smart meters, A blast from the past! 18:41 Share

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Accessible smart meters, A blast from the past!