Back in November 2021, In Touch looked at accessibility problems with touch screen payment card machines. Fast forward to 2025 and the amount of contact we're still getting about this suggests very little progress has been made.

In this episode, we talk to representatives from RNIB and the hospitality and finance industries to ask why card machines are still so high on our list of accessibility gripes. We also hear what manufacturers of these machines have to say on the matter, and we report on the development of a card which is raising hopes of a solution.

Presenter: Peter White Producer: Fern Lulham Production Coordinator: Liz Poole

Website image description: Peter White sits smiling in the centre of the image, wearing a dark green jumper. Above Peter's head is the BBC logo (three individual white squares house each of the three letters). Bottom centre and overlaying the image are the words "In Touch"; and the Radio 4 logo (the word Radio in a bold white font, with the number 4 inside a white circle). The background is a bright mid-blue with two rectangles angled diagonally to the right. Both are behind Peter, one of a darker blue and the other is a lighter blue.’

Update on Touch Screen Card Machines 18:45 Share

In Touch

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Update on Touch Screen Card Machines