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Support comes from our 2025 lead sponsor of LifeKid, Progressive Insurance. Progressive makes it easy to see if you could save when you bundle your home and auto policies. Try it at Progressive.com. Progressive casualty insurance company and affiliates. Potential savings will vary. Not available in all states. You're listening to LifeKid from NPR. Hey there, neighbor. It's Marielle.
Today, we're going to talk about the people next door and how to deal when things aren't all good in the neighborhood.
Because it's tricky, right? Our homes are sacred spaces, the place we go to relax, recover, retreat from all the chaos of our lives and the world. So when you pull up to that retreat and you find, say, the neighbor down the street has left Sparky's poop on your lawn yet again, or that no matter how politely you ask, no matter how many times you've gone over it, that one guy just can't seem to stop blocking your driveway and making you late...
or when you have a big day at work in the morning and you're woken up by the incessant thumping of a 3 a.m. deep trance DJ session, it can feel so personal, so uniquely maddening.
But most people don't intentionally inflict harm or pain or even annoyance on others, including their neighbors. So most people are going to be willing to listen to, hey, I can hear this in my house. Oh, I didn't realize that. Or, well, what conversation can we have about this? Most people are going to be willing to have the conversation.
Sasha Phillip is a professional mediator and arbitrator who formerly practiced civil litigation for more than a decade. So translation, she understands conflict. And her number one guiding principle when it comes to dealing with neighborhood affairs is this. Curiosity?
And then kindness and empathy. Because you don't know where someone else is coming from. That hostile neighbor, maybe their cat just died or their spouse just died. Or they've lived a really, really hard life and people haven't asked them about it forever and they're feeling isolated. So I think coming at these things to the extent you can. When you're in conflict, I think it's really hard to bring that together.
But if you can bring your best self and approach with questions and curiosity and empathy, I think that
almost always creates a bridge to better communication. And there's a lot of good to be found on the other side of that bridge. Studies show that people who know and interact with their neighbors experience higher rates of safety, stronger social cohesion, even better mental and physical health. It's really impossible to overestimate the benefits from knowing your neighbors. And I want to separate knowing from liking. It is absolutely possible that
and really necessary to have solid, respectful, good relationships with people you don't like. Celeste Headley is a professional speaker, journalist, and the author of We Need to Talk, How to Have Conversations That Matter. She's also been a great neighbor of sorts to us here at LifeKit over the years. She's reached over the proverbial fence many a time to lend us her wisdom and resources. ♪
So on today's edition of Dear Life Kit, the advice series where reporter Andy Tegel answers your burning questions, let's navigate some neighbor conflict with communicators who have been around the block. We'll talk noise pollution, eyesores, and how to handle an overly familiar neighbor who can't seem to stop inviting herself over.
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What do we owe the people that live next door? You know, how can we bridge that divide, bridge that wall? What does that look like? How do we start? First of all, instead of asking yourself what you owe to your neighbors, I would rather reframe that as, what do you think your neighbors owe you? Like, what would you like to see from your neighbors? If there's a package left out on your front porch and it starts to rain, would you expect your neighbors to push it underneath the eaves?
I kind of do. And if I expect it for myself, not expect it, but would like to have it, then that's what I'm going to do for others. But, you know, when I first every time I've moved as a as a true adult and by that I mean like above 30, no offense to the 20 year olds, I was not a complete adult yet.
I've created little index cards that had my name and the people living in my home and my cell phone number and my address. And I walked around the neighborhood and I handed it to everybody. And I said, I just moved in. You know, here's my contact information. If you need anything, blah, blah, blah, blah.
And if I had an older neighborhood, I would say, look, if you need help raking, if you need me to walk your dog, we're here. Please don't wait until it's a crisis to call on us. We like to help. Right? Like I would reach out first. And that's a really good way to start and make connections. I love that. I love the idea of index cards. Because I think...
humanizing people is so important because it's so easy to say, oh, there's just a new stranger in the house next door. So having some context for who you are, I think is so incredibly important. I think for me, it starts with, you know, a new neighbor moves in. This is old fashioned, but
go over with a basket of muffins or cookies or something to make them feel welcome, to not make them feel isolated. Because I think it is so easy to move into a new neighborhood and think, I'm the only new person here. Everybody else already knows each other. Nobody's going to like me. I don't know whether I fit in, especially if you're an ethnic or racial or other type of minority.
So I think it's just so important to make those little maybe old-fashioned gestures of welcome in order to invite people into the community. So helpful. This is also great, Celeste, Sasha. I'm so happy to have you. I'm ready for these questions. Question number one. Dear LifeKit, my neighbor, 50-something-year-old, single, lives alone, works random hours and is home a lot. I work full-time with one of those days being from home.
The problem is he has a drum set in his basement and when he plays, I can clearly hear it. He's a fairly decent drummer. However, he practices a lot. If it were occasionally, that would be one thing, but it's nearly every day for multiple hours. We're friends, but I don't know how to address this. Signed, Drummer Bummer.
It seems like he's trying to be conscious or as conscious as he can to do what he can to curb the noise for the people around him. So I will say that, Andy, you're totally right, that this guy is within his rights. And he's in his basement. And it sounds like he's not doing it during the hours when he's not allowed. So the neighbor who's annoyed, it's also totally understandable that you're annoyed. Like, that's understandable, too. But...
You have to start from the idea that he's in his personal space and it's okay. And then ask yourself, what can I do to make my space so that it's better for me? Like they have very inexpensive insulating tiles that you can put on your walls and your ceiling to insulate your space, like wherever it is that you work.
against noise. You can put in noise-canceling headphones. I'm going to have to say this is a conflict you should probably let go. This guy, for whatever reason, he's home a lot and he gets pleasure out of playing his drums and he's allowed to, right? Like he's not playing at one in the morning.
Yeah, you make really good points, Celeste. And my mind immediately goes to she says they're friends, right? That's a great starting point. There's already some context here. She also says that he's a fairly decent drummer. So it doesn't sound like the drumming itself is what's annoying so much as the quantity and the amount of time that she's exposed to the drumming.
So my thought would be maybe there's a compromise here. Yes, absolutely. Celeste, I agree with you. You can't control other people's actions. You can only control your own and your own environment. But also maybe have a conversation, right?
The drummer bummer, our writer, works one day at home. Maybe they can have a conversation where they work out, you know, hey, drummer, maybe you can practice during hours when I'm not at home. And then perhaps...
quietness, silence, stillness is important to me, maybe keep it down a little bit during the times when I am home. And we can exchange schedules or whatever it takes. So maybe there's an opportunity for dialogue there, because maybe he doesn't realize that it's bothering her as much as it does. So having that conversation and expressing that might go a long way. And it may still require noise canceling headphones when he practices in the evenings and she wants quiet. But
But maybe there's a little bit of room for compromise and collaboration there. And don't wait until you're sitting in your house and you hear the drumming and you get ticked off. There's something Ambrose Bierce said where he said, speak when you're angry and you'll make the best speech you'll ever regret. Right. Like, don't...
Wait until you're ticked off, you know, wait until there's no drumming and you're calm and then bring it up and don't try to soften the message. Like when you mix it with compliments, oh, you're such a great drummer, you know, if I weren't working at home, I would love listening to you because people, most people don't
interpret that as them being manipulated or you're being dishonest and it can make things worse. And the last thing I would say is don't over personalize it. This isn't about his character. It's not about your character. This is about a very simple task conflict, right? The task of finding a middle ground if it's possible or if not possible for you to live with what is what exists. So don't make this about anybody's character or personality.
Great advice. All right, let's keep it moving. Question number two. Dear Life Kit, we live in a nice neighborhood that has HOA rules. There's a neighbor very close to us that is violating some of those rules. They have multiple vehicles that don't run in their driveway, a huge water container that they used during the Helene ordeal, building supplies even though there was no damage in our neighborhood, and they still have Christmas lights up and actually hanging down in spots.
All of this is in their driveway, except the Christmas lights, of course. So my question is, do we call the president of the HOA? They're nice people and we don't want to have them be angry at us. But it's a real eyesore and no one else in the development lives like this. Signed, Sight for Sore Eyes. I'm going to guess what Sasha's going to say, which is do not call the HOA president. Go over and talk to them. Yes. That's always my answer. Okay.
And that's my answer also. Frankly, as a person of color, please don't bring in the authorities unless it's absolutely necessary. You have no idea what's going on in their life. If you call the HOA and they get fined only to find out that they just had a death in the family, they have a major medical problem, that something has been going on for the long term that has completely disrupted their life, you're going to feel horrible.
So go talk to them. Maybe they need help. You know, maybe you can go over and say, you know, I've noticed this is happening and I just want to know, is there anything I can help you with? Can we get a group of people to help out? Is there anything I can do?
And, you know, I'm not trying to downplay what it's like to have what you think of as ugliness in your living environment. That's not a small thing. We all want to surround ourselves in an environment that is a comfort, is not an irritant. I get that. And the other thing I would say is...
It's so easy for us to assume bad intentions, and that is not usually what is going on. So if you can go into these things, any of these things, assuming good intentions and assuming that what's going on is not intended to hurt you, that's
And certainly not specifically you. There certainly are situations where that happens, where neighbors get incredibly petty and they are actually actively trying to harm each other. But that is incredibly rare, incredibly, incredibly rare. So if you can go into these situations assuming good intentions, assume that the person, there's something else going on, and assuming that if there's something going on, help them.
is the thing to offer that's so much more useful and so much more neighborly than, again, telling yourself that story in your head. If it goes poorly, if the neighbor is not, in fact, in need of help, if the neighbor is like, this is my place and I'm going to live the way that I want to,
Well, then at least you have your answer. Yeah. You can always escalate. It's real hard once you've escalated to ratchet back. And you can make a plan ahead of time, right? You can say, okay, I'm going to go have this conversation. I am going to go when I am calm and not myself triggered or escalated. I'm going to go when I'm calm. I'm going to have this conversation. And my plan B, if it doesn't go well, is X. And maybe that is calling the HOA. But start at the lowest possible level. Yes.
All right, moving on to our final question. Dear Life Kit, how do I respond to a neighbor who's invited themselves over to gatherings multiple times? Neither of us plan to move, but when this person texts me asking if we're having a party for a certain holiday or event, I'm not sure how to respond. Since she's a neighbor, it's not like I can lie about not having something. Signed by the more, not the merrier.
What's the harm, right? Is this person being disruptive? You really have to do a reward versus cost analysis here. And again, I hate to repeat that context matters, but it does. Maybe she's
Maybe she needs contact. Maybe she's been through something bad and needs to be included. Maybe she's been excluded on her life and made a vow that she was not going to be excluded anymore and she was going to be aggressive and get invited to those parties. Maybe that's something she said. You can absolutely talk to her and find out about it or you could just say, I'm having a big party and it's okay. Because if there's 10 people here, what do I care if it's 11? Yeah.
I mostly agree because that's where my brain went as well. Maybe this person is desperately lonely and just wants community and connection. In which case, does it hurt me to provide that for her? If not, allow it. The other part of my brain, though, said...
Maybe I've planned these gatherings in great detail. Maybe I've, you know, looked at my RSVP list and I know I have 10 people and I've bought food for 10 people and drinks for 10 people and party favors for 10 people. And that 11th person really truly is disruptive.
there's no harm in setting boundaries, right? Have the conversation, figure out what the shared interests are, because maybe she needs community and maybe you can provide that in some other way without her coming to every one of your gatherings. And you can set the boundary of, yes, we are having a gathering, but it really is just for this group of people, my close friends, my family, whatever that might be.
but you're more than welcome to come to the next gathering. Whatever that might look like. Again, there's no harm in being kind. And mostly there's no harm in being kind. Balanced against, does it harm you? Because if it does harm you because you've put all that planning in, then it's okay to say no. But perhaps also figure out what's going on with her and find an opportunity to say yes sometimes. Yeah.
Yeah, absolutely. I think I had the exact same take, you know, is like, what is the actual cost to you? And be honest about your answer, because sometimes there is an actual, a social cost, you know what I mean? Like if you, if it will take away from,
you know, I'm thinking about my son's birthday party. If you're going to have to babysit that one person the whole time, they're going to like be stuck to you and it will take you away from the family and the memories. And, you know, I think, I think that's like not insubstantial, you know? Yeah.
I mean, the reward versus cost, you know, you have to remember that resistance is a form of obsession, right? Like resistance is a way of holding on to something. So if this person is coming to every party and it's not harming you, like it's possible to just let it go, then by thinking on it all the time, you're actually obsessing over this, right? It's possible that that's what's doing the harm and not the neighbor, right?
So be sure that you're clear and self-aware about what's actually causing the disruption in your head. If it's not the neighbor's behavior...
then maybe it's your obsession with it. I think one of the hardest things is to be honest with yourself when it comes to conflict. Because yes, are you holding on to this thing because it's filling some need, some internal need of obsessing over this and having something to obsess about? So figure out what it is that you actually need and what you want and what's important and what's not.
Right. What is actually going to serve you in the long run versus what's not? Because I think sometimes we get so embroiled in our own narrative that it's really hard to let go and see the forest for the trees.
Sasha, Celeste, it's been an absolute pleasure. Before I let you go, we ask every guest of Dear Life Kit for their best piece of advice. I know that's a big ask. It doesn't have to be your best piece of advice of all time. It can be the best thing that you heard this morning, something that you've been thinking about this week, something you read on a bus that felt particularly, you know, salient today. It can be anything at all that speaks to you.
I would say some of the best advice I got was you can't do more than your best. Like, that's it. There's a limit. And it's the best you can do and then let go. You can't do more than your best. In a similar vein, I said this earlier as well, is you can only control your own actions and your own emotions. You cannot do that for someone else. Oh, but Sasha, I try so hard. Are you sure? Because I really try. I really try. If I just try hard enough...
If I just do a little bit more than my best, I really feel like I can change somebody else. I really think that I can. That's the eternal trap, right? That was LifeKit reporter Andy Tegel in conversation with professional mediator and arbitrator Sasha Phillip and writer and speaker Celeste Headley.
For more Life Kit, check out our other episodes. We have one on houseplants and another on breast cancer screening. You can find those at npr.org slash life kit. And if you love Life Kit and want even more, subscribe to our newsletter at npr.org slash life kit newsletter. Also, we love hearing from you. So if you have episode ideas or feedback you want to share with us, email us at lifekit at npr.org.
This episode of LifeKit was produced by Claire Marie Schneider. Our visuals editor is Beck Harlan, and our digital editor is Malika Gharib. Megan Cain is our supervising editor, and Beth Donovan is our executive producer. Our production team also includes Margaret Serino, Sam Yellow Horse Kessler, and Sylvie Douglas. Engineering support comes from David Greenberg. I'm Mariel Segarda. Thanks for listening.
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