This chapter explores how AI is transforming enterprise software. It discusses the shift from focusing on AI models themselves to delivering valuable outcomes for customers. The focus is on building software that integrates AI to solve real-world business problems, such as customer support and workflow automation.
The value lies in building software around AI models to deliver customer outcomes.
Customers buy solutions to problems, not AI models.
AI model improvements benefit software built around them.
The Lightcone hosts sit down with Aaron Levie, the co-founder & CEO of Box, to hear reports from the front of how large enterprise and Fortune 500 companies are adapting to the AI age.