This originally aired on GovExec TV.

Artificial Intelligence is revolutionizing how citizens interact with government agencies and access services. Leaders like Chief AI Officers (CAIOs), CX/EX Officers, and Chief Transformation Officers are driving impactful projects at the IRS, Social Security Administration, Department of Veterans Affairs, and beyond. Join CX pioneer Martha Dorris as she co-moderates this session, highlighting early successes and compelling case studies in AI-driven service delivery. In this episode of GovExec TV, discover how AI is reshaping government services.

Panelists Include:

Wendy Bhagat
Martha Dorris
James McCament

Hosted by:

George Jackson

Music Credits: Sea Breeze by Vlad Gluschenko | https://soundcloud.com/vgl9
Music promoted by https://www.free-stock-music.com
Creative Commons Attribution 3.0 Unported License
https://creativecommons.org/licenses/by/3.0/deed.en_

AI in the Public Sector: AI Services to Citizens 41:49 Share

Management Matters Podcast

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AI in the Public Sector: AI Services to Citizens