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cover of episode This company uses AI to make workers AI-savvy — and keep their jobs

This company uses AI to make workers AI-savvy — and keep their jobs

2025/4/22
logo of podcast Marketplace All-in-One

Marketplace All-in-One
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Megan McCarty Carino
U
Ujwal Singh
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Ujwal Singh: 我是 Multiverse 的首席产品和技术官 Ujwal Singh。我们开发的 AI 导师 Atlas，通过个性化、基于项目的在职学习，帮助员工提升技能，保持职场竞争力。Atlas 不仅仅提供学习资源，更专注于为公司和员工创造实际的投资回报率。过去一年多，Atlas 收到了超过 50 万条信息，用户增长迅速，满意度评分高达 97%。Atlas 的优势在于全天候可用，并能有效解决‘二西格玛问题’，即一对一辅导比小组学习更有效。通过提升学习效果，Atlas 最终能帮助员工晋升、扩大工作范围或增加薪资，并为企业创造实际投资回报。Atlas 的设计理念是苏格拉底式引导、个性化上下文和无缝衔接人工辅导。人工辅导在提供激励支持和解释复杂技术概念方面仍然不可或缺。Atlas 特别惠及 40 岁以上员工和有额外学习需求的员工，提升了我们平台的公平性。我认为 AI 本身不会抢走工作，而是掌握 AI 技能的人会抢走不掌握 AI 技能的人的工作。Multiverse 的存在是为了帮助年轻人提升 AI 技能，从而在职场中获得成功。为了在新的就业环境中保持竞争力，人人都有必要提升 AI 技能。技术技能的保质期缩短至两年半，AI 导师将变得越来越重要，能够主动推荐新的学习内容和人脉。我相信 AI 将解决 AI 自己创造的一些最大问题。 Megan McCarty Carino: 作为记者，我关注到 Multiverse 的 AI 导师 Atlas 如何帮助员工提升技能，并为雇主创造了超过 20 亿美元的投资回报率。这体现了 AI 在个性化在职指导方面的巨大潜力，以及解决‘二西格玛问题’的可行性。同时，我也关注到 Atlas 如何在提升员工技能的同时，促进平台的公平性，尤其惠及 40 岁以上员工和有额外学习需求的员工。

Deep Dive

Shownotes Transcript

We've sometimes wished we could have our own Wendy Rhodes, the performance coach at the hedge fund on the TV show “Billions.” Most workplaces, however, aren't bringing in billions and can't afford a Wendy. But an upskilling platform called Multiverse uses artificial intelligence to provide personalized, on-the-job guidance. Its AI coach, Atlas, helps workers expand their abilities and keep themselves relevant in an economy that makes skills obsolete faster than ever before, says Ujjwal Singh, chief product and technology officer at Multiverse.