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cover of episode Keeping Humans in the (Feedback) Loop: Orangetheory Fitness’s Ameen Kazerouni

Keeping Humans in the (Feedback) Loop: Orangetheory Fitness’s Ameen Kazerouni

2022/10/11
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Me, Myself, and AI

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Amin Khazrani
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Amin Khazrani: 人工智能在Orangetheory Fitness 的应用目标并非取代人类教练,而是通过数据分析和算法,为教练和用户提供个性化建议,提升用户体验和健身效果。Orangetheory Fitness 使用心率监测器收集大量数据,并利用这些数据开发个性化最大心率算法,为用户提供更精准的训练指导。此外,平台还注重教练在健身过程中的作用,将AI视为辅助工具,而非取代教练的决策。在AI算法的开发过程中,平台优先考虑安全性,并通过实验和反馈循环不断改进算法。平台的成功离不开对数据工程师的投资以及与健身领域专家的紧密合作。 Sam Ransbotham & Sherwin Kodabande: 两位主持人与Amin Kazerouni就人工智能在健身领域的应用,以及如何平衡人工智能与人类专家的作用进行了深入探讨。他们关注到AI技术在提升用户体验和个性化健身方面的潜力,同时也强调了人类专家在健身指导中的不可替代性。讨论中,两位主持人赞扬了Orangetheory Fitness 将AI技术与人类专家相结合的模式,并认为这种模式能够在保证用户安全和体验的同时,最大限度地发挥AI技术的优势。

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Ameen Kazerouni discusses how Orangetheory Fitness uses AI to personalize workouts by collecting heart rate and telemetry data, which is then used to provide real-time feedback and personalized recommendations to members.

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Ameen Kazerouni, chief data and analytics officer at Orangetheory Fitness (OTF), believes that AI’s role isn’t to replace human experts but rather to help them make better decisions. That’s why OTF collects heart rate and telemetry data during its in-studio fitness classes: so that AI algorithms can turn that data into feedback that empowers people to make real-time choices about their workouts and enables coaches to offer personalized recommendations.

On this episode, Ameen joins Sam and Shervin to describe how OTF’s data collection and algorithms are used to create a curated fitness experience for its members, and he explains why it’s critical to keep humans in the feedback loop when implementing artificial intelligence. Read the episode transcript here).

*Me, Myself, and AI *is a collaborative podcast from MIT Sloan Management Review and Boston Consulting Group and is hosted by Sam Ransbotham and Shervin Khodabandeh. Our engineer is David Lishansky, and the coordinating producers are Allison Ryder and Sophie Rüdinger.

Stay in touch with us by joining our LinkedIn group, AI for Leaders at mitsmr.com/AIforLeaders) or by following Me, Myself, and AI on LinkedIn).

Guest bio:

Ameen Kazerouni is chief data and analytics officer at Orangetheory Fitness. Over the course of his career, Kazerouni has had the opportunity to use machine learning in a variety of fields, including clinical research, medical imaging, data warehouse design, e-commerce, and now health and wellness. He is currently focused on the challenges of operationalizing large volumes of data into scalable customer solutions and strategic initiatives.

A core belief of his is to “build experiences, not algorithms,” which drives his team to put forward scalable solutions with measurable impact on real-world use cases. In his free time, Kazerouni enjoys keeping up to date with the latest methods in artificial intelligence and the newest comedy specials on Netflix, burning his savings on expanding his smart home, and marching down the path of becoming bionic by quantifying himself with any and all wearable fitness tech.

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