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cover of episode Conversations Are the Source of Truth in Healthcare with Abridge CEO Shiv Rao

Conversations Are the Source of Truth in Healthcare with Abridge CEO Shiv Rao

2025/3/27
logo of podcast No Priors: Artificial Intelligence | Technology | Startups

No Priors: Artificial Intelligence | Technology | Startups

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Shiv Rao: 我认为未来十年医生和护士不会被完全自动化,医疗服务的首要信号是医生和病人之间的对话,而这些对话处于医疗工作流程的上游。我们专注于减轻医生的文书工作负担,这将有助于提高医疗效率并改善医患关系。我们公司开发的产品能够自动生成临床记录,这不仅可以节省医生的时间,还可以提高记录的质量和准确性,从而改善患者的治疗效果。此外,我们还致力于解决医疗行业中严重的供需错配问题,通过技术手段提高医护人员的工作效率,从而更好地服务患者。 我们选择先进入大型医疗系统这个最难的市场,因为进入壁垒高,竞争对手少,更有利于发挥我们的优势。大型医疗系统对技术的要求更高,如果我们能够满足他们的需求,那么就更容易扩展到其他市场。 在生成式AI出现之前,我们的产品虽然有效,但市场反应冷淡;生成式AI的出现改变了这一局面。我们利用生成式AI技术,能够更有效地处理医疗对话,生成更准确、更全面的临床记录。 在医疗领域,信任是最重要的货币,我们需要快速建立信任,才能与既有的系统合作。我们通过与大型医疗系统合作,并与其他技术公司建立合作伙伴关系,来建立信任。 我们致力于不断改进我们的产品,以满足不同专业医生的需求,并适应不同的医疗环境。我们利用机器学习技术,不断优化我们的模型,提高准确性和效率。 我们相信,AI技术能够显著改善医疗保健,提高医护人员的工作效率,改善医患关系,并最终提高医疗服务的质量。 Elad Gil: (无核心论点,主要为提问) Sarah: (无核心论点,主要为提问)

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In this episode of No Priors, Elad and Sarah chat with Shiv Rao, MD, founder and CEO of Abridge. They dive into how Abridge is reshaping healthcare by creating AI tools that enhance clinical documentation and improve doctor-patient interactions. Shiv shares his thoughts on building trust with established healthcare systems, giving agency and time back to clinicians, and what makes the healthcare AI opportunity different today. They also discuss Abridge’s approach to developing and launching AI products, along with Shiv’s journey in founding Abridge.

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Follow us on Twitter: @NoPriorsPod | @Saranormous | @EladGil | @ShivdevRao

Show Notes: 

0:00 Introduction 

0:35 Abridge’s Story and Vision 

5:30 Strategy for Customer Choice 

7:41 Healthcare AI Opportunities 

11:24 Navigating Incumbent Partnerships 

14:26 Doctor-Centric AI Solutions 

19:54 Abridge’s Future Plans 

22:13 AI’s Impact on Healthcare 

28:43 Shipping and Iterating Products 

32:50 Shiv’s Journey to Abridge