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85. Is Emotional Intelligence Really So Important?
2022/2/6
No Stupid Questions
A
Angela Duckworth
S
Stephen Dubner
以《怪诞经济学》系列著名的美国作家、记者和广播电视人物。
听
听众来信
Stephen Dubner：质疑将情绪智力作为招聘首要标准的合理性，并探讨情绪智力能否弥补操作能力的不足。他认为，在某些职位（如交通运输部长）中，专业技能和经验可能比情绪智力更重要。
Angela Duckworth：情绪智力是一种可衡量的能力，包含感知、运用、理解和管理四种情绪能力。她认为情绪智力与同理心高度相关，对领导者至关重要，并且与专业技能和智力呈正相关。她还指出，自我报告的情绪智力得分往往与实际能力不相关，并强调情绪智力是职业成功的积极预测指标。她认为，虽然一些领导者可能在缺乏高情绪智力的前提下取得成功，但这并不意味着情绪智力不重要，而是他们可能凭借其他能力取得成功。
听众来信：反映了男性在培养情绪智力方面面临的挑战，以及社会对男性压抑情绪的期望。
Tomas Chimoro-Prumuzic：过度关注员工的福祉可能会妨碍领导者挑战员工并促使其高绩效。
Adam Grant：情绪智力的高超运用可能导致操纵他人，并指出希特勒作为情绪智力极高的人的例子。
Mark Brackett：关注自身和他人感受是提高情绪智力的基础，并建议用“How are you feeling?”代替“How are you?”来促进更深入的沟通。
Stephen Dubner: He questions the validity of using emotional intelligence as the primary criterion for hiring and explores whether emotional intelligence can compensate for operational deficiencies. He suggests that in some positions (such as the Secretary of Transportation), professional skills and experience may be more important than emotional intelligence.
Angela Duckworth: Emotional intelligence is a measurable ability that includes four emotional abilities: perception, use, understanding, and management. She believes that emotional intelligence is highly correlated with empathy and is crucial for leaders, and is positively correlated with professional skills and intelligence. She also points out that self-reported emotional intelligence scores are often unrelated to actual abilities, and emphasizes that emotional intelligence is a positive predictor of professional success. She believes that while some leaders may have succeeded without high emotional intelligence, this does not mean that emotional intelligence is unimportant, but that they may have succeeded through other abilities.
Audience Letters: Reflects the challenges men face in cultivating emotional intelligence and society's expectations for men to suppress their emotions.
Tomas Chimoro-Prumuzic: Excessive concern for the well-being of employees may hinder leaders from challenging employees and promoting their high performance.
Adam Grant: The masterful use of emotional intelligence can lead to the manipulation of others, and points to Hitler as an example of someone with extremely high emotional intelligence.
Mark Brackett: Paying attention to one's own feelings and the feelings of others is fundamental to improving emotional intelligence, and suggests using "How are you feeling?" instead of "How are you?" to promote deeper communication.
Deep Dive
Stephen Dubner and Angela Duckworth discuss the importance of emotional intelligence, particularly in the context of New York City's mayor, Eric Adams, who prioritizes it in his administration.
Shownotes Transcript