Social platforms are transitioning because they have grown too big and powerful, leading to issues like disinformation, hate speech, and content moderation challenges. This has cast them in a negative light, making them seem more like tools of control than liberation.
Initially, social platforms were seen as tools for uniting people and enabling collective action. However, they have evolved into complex entities that integrate content creation, communication, and identity management, often optimizing for user engagement at the expense of positive social outcomes.
Content moderation has become a critical product feature for social platforms, as users seek safer environments. Effective moderation is seen as essential for maintaining user trust and preventing harmful content from spreading.
People are moving away from traditional social networks because they have become uncool and less necessary for connecting with others. Messaging apps like iMessage and WhatsApp offer more curated, private networks, reducing the need for public social platforms.
Facebook (Meta) and Instagram are likely to struggle as their core properties become uncool and face competition from platforms like TikTok. However, Meta's investment in the metaverse and AI research could yield long-term benefits, even if the immediate outlook is challenging.
TikTok faces political and regulatory challenges, particularly in the U.S., and will need to navigate these issues to maintain its user base. Additionally, it must figure out how to effectively monetize its platform and manage creator relationships.
AI could either kill or save Pinterest. On one hand, AI could make it easier to find and generate imagery, reducing the need for Pinterest. On the other hand, AI could enhance Pinterest's ability to categorize and recommend images, turning it into a powerful commerce tool.
Snapchat is likely to face challenges as its audience migrates to TikTok and other platforms. Its AR ambitions may be hindered by lack of capital and competition from larger players like Apple and Microsoft.
Netflix's gaming strategy is an experiment to reduce churn and keep users engaged. However, it faces significant challenges, including distribution issues on platforms like iOS and the difficulty of creating successful games. The success of this strategy is uncertain.
Digital media is facing a transition as web-centric models decline and new distribution channels like podcasts, email, and community-based platforms gain prominence. Media companies must adapt to these changes to survive, particularly in a challenging economic environment.
We’re closing out the year with a series of conversations that look at the trends that will define these patterns in media, technology and culture in the year ahead. Last week we started with artificial intelligence.
This week, we’re looking ahead to platforms, in particular social platforms, as they are in a time of transition. We look ahead and discuss what trend to expect as we sort through the role platforms will play as they’ve grown too big and too powerful perhaps for their and our own good.