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To-Do Lists, Password Managers & A New AirPods Accessory

2024/10/26
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Rich On Tech

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Rich Demuro: 本期节目讨论了一则关于佛罗里达州一名14岁男孩沉迷于AI角色并最终自杀的悲剧故事。这引发了人们对AI伴侣对青少年心理健康影响的担忧,特别是考虑到青少年大脑发育尚未完全成熟,更容易受到AI伴侣的操控和情感操纵。节目中还探讨了AI伴侣与传统社交媒体应用的不同之处,AI伴侣能够提供24/7的陪伴和无条件的支持,这使得它比社交媒体更具风险性。 Dr. Lisa Strohman: 作为临床心理学家和律师,Lisa博士分享了她对这一事件的看法,以及她对AI伴侣对青少年心理健康影响的担忧。她指出,类似的事件可能已经发生过很多次,只是没有被报道出来。她认为,AI伴侣会对青少年造成严重的心理伤害,因为AI会给予青少年无条件的爱和支持,这会让青少年难以在现实生活中建立健康的人际关系。她建议家长应该关注孩子使用AI伴侣的情况,并与孩子进行沟通,教育孩子正确使用AI技术。同时,她也强调了在学校开展AI安全教育的重要性,以帮助青少年更好地应对AI带来的风险。 Rich Demuro: 节目中还讨论了家长如何应对这一问题。Lisa博士建议家长应该与孩子进行开放的沟通,了解孩子在使用AI技术时遇到的问题,并帮助孩子建立健康的人际关系。同时,她也建议家长应该关注孩子使用AI伴侣的情况,并及时干预。

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John store is back in the host chair at the daily show, which means he's also back in our ears on the daily show ears edition pog join late night legend, john's steward and the best news team for today's biggest headlines, exclusive extended interviews and more. Now this is a second term. We can all get bind. Listen to the daily show. Here's addition on the eye art radio, APP, apple podcasts, or wherever you get your podcasts.

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And later, would you spend six hundred dollars to never scoop Kitty litter ever again? My hands on review the robot that's changing the game for cat owners, but is IT worth the splurge? Find out, plus your tech questions answered, what's going on emerge tomorrow.

And this is rich on tech. This is the show where I talk about the tech stuff I think you should know about. It's also the place I answer your questions about technology.

I believe that should be interesting, useful and fun. Let's fire up those phone lines at tripoli. Rich, one or one that's A A A seven four, two four one, zero one.

Give me a call. You have a question about technology again. That's triple a rich one of one eight, eight, eight, seven four, two four, one zero one.

Kim is back this week, so that's who you will encounter. That's how you'll have to get through to get on the air here. Email is also open.

Just go to rich on tech dot T, V, hate contact that will actually make its way directly to my inbox. We've got some great guests this week. We've got a full late this week. Clinical psychologist and attorney doctor lisa stroman will talk about strategies for protecting youth in the digital age.

We're going to discuss a story that is very sad and unfortunate discusses involves a fourteen year old that got a obsessed with A I and just not a good ending to the story will talk about that later in the show. We've got oo clipped creator and entrepreneurs rick o. neil.

He's going to talk about his latest creation three d printed USB c airports holders will talk about that he will be live in studio that's very exciting and bit warden CEO Michael candle will talk about password management safety. And you should be using a password manager. I know they're intimidating, but you gotto use one.

I'm telling you, I just start using one. And I think that's the thesis of his conversation. So this week I asked you in my newsletter, or last week, I guess I should say, what kind of phone do you use?

Now, I kind of imagined what the answer would be here. Because you, I wrote a book, I wrote three books on the iphone one hundred, one handy tech tips for the iphone. And over the course of three years, I updated IT for the various IOS systems until I just got to be too much.

But a lot of you came to me from that book. And actually i'll just tell you a quickly the the reason why I wrote that book. I will never forget, you know, I do a cover technology on television. Average people just watching TV kind of see me and you know, maybe tune, maybe whatever I get their attention. But I did.

You know, a lot of times I take for granted the stuff that I know about technology, not any more so much, but back in the day, I, like everyone knows how to do that, while I was showing someone how to use the magnifying feature on the iphone to, like, illuminate and make a menu look bigger at a restaurant. And they're like White, what the hundreds those tips out there. And like, what do you mean? what? What do you talking about? And so I was like, what you don't know about that.

So I end up doing that on T. V. I made that into a tip on television. And IT went crazy viral.

And I was like, I ve never seen anything like this in my life, just the simplest little iphone tip. And so I did another one, and I remember what the second one was, but I did another one. And that also did really well as, like, hum, I think grad is something here.

Let's do these tips on TV more often, and maybe I should write an entire book about them. So I did, and I did, you know reasonably well. I self published on amazon, and a lot of you bought IT.

So thank you for that. And IT was a lot of fun. IT was like the best experience.

I still say writing that book was one of the best experiences of my life, taught me a lie. Can I help me become an entrepreneur's? Really, really fun.

And people bought IT all over. They still buy IT all over the world even though it's not up to date. But some of the tips to work, probably majority of them actually anyway.

So a lot of you came to my mAiling list from that iphone book. And so it's no surprise that when you answered this poll, sixty five percent of you use the iphone. Next, next up is twenty five percent of you use android, specifically samsung.

And then after that, IT is six percent of you use android, specifically the pixel, and then three percent of you use android. Something else that might be the one plus various other brands that you might get. And then one percent of you said other. So the other is probably like those flip phones that are having a moment right now, people that want a simple or lifestyle.

By the way, I personally have my primary sim card in an iphone, and i'm going to keep IT there for a little bit just because the last time I tried to swap IT, I was out a phone for a couple hours and IT was really tRicky to get my number back to my phone. So basically a quick story is I I took my number from one phone and I put IT into another phone. You know, I test phones all the time, so I move my number around.

Well, this time the number did not move to the new phone. But what happened was IT immediately went away from the old phone, and so my wireless Carrier had no way of verifying I was who I said I was because they couldn't text, usually text the confirmation code. And i'm like, what you can't text IT, because I have no phone line.

And so IT was a whole run around. IT was like a whole thing that just I was gone around in circles with them. I said there's got to be a different way you can verify and who I say, and I get IT.

They need to stay secure because your phone number unlocks a lot of things. Anyway, I finally convince them to activate the old phone. I said, look, the old phone is on my account to look up the number of IT.

It's the me on there and they did, and that worked out anyway. But I I love the the different phones for different reasons. Iphone obviously is just overall really, really nice.

Samsung to me is the powerhouse. You can do anything you want on that device. And I love that it's sort of independent.

It's not IOS. It's not specifically google. It's just its own kind of blend of things.

And then the pixel is is amazing. It's incredible. It's got the great camera and it's got that great google software.

So they all have their pros, cons, and I think everyone uses their phone for a different reason. So there is the results. Now this week, I also asked you, this was a couple of weeks back, but I just compiled the results.

How do you keep track of your to do list? I asked you this question on my facebook page. Facebook tocom slash rich on tech.

And I am constantly looking for a Better way of being efficient because i've got two jobs, i've got two kids, i've got a lots of things going on and i'm trying to keep up with all of IT. And so i'm constantly trying new apps and things. And so i'll share what I use in a moment.

But the main breakdown of what you said in your comments, phone apps, obviously, number one for the digital method, the notes APP, the reminders APP, the google keep APP, those are very popular. Then you've got the calendar apps. People just put there to do items in the calendar apps, google calendar, apple calendar, then of course, microsoft to do is very popular, and outlook is very popular.

And voice assistance, people just tell their voice assistance. He remind me this. Then of course, you've got the analogue methods, paper and n pen, sticky notes, posted notes, no books and no pads and wall calendars, some notable responses, cala said.

I have five hundred and forty seven tabs open in my brain at all times, and my to do list is there. Cola, I totally hear you, but this is the reason why I offload my to do list. IT keeps me up at night if I don't put my to do this on a piece of paper.

In fact, if I wake up in the morning and i'm thinking about all the stuff I have to get done for the day, I can go through and write down my stuff on a piece of paper, all the little things that are bubbling around in my head, and I will sleep Better. Try IT. Robert says, my wife reminds me of what I have to do every thirty minutes.

That's funny. Lyn says, i'm seventy one. I have no to do this to except wake up every morning. That's a good one.

E, P says, I have an APP called my wife nags me, it's in the SHE don't play store my wife that, yes, my wife is one hundred percent her to do this, he is so good with to to do this in her mind. I don't know how SHE does that. I just don't have a mind like that.

I think that some people do, some people don't. And Karen says in a new book, like any respectable dinosaurs. Ah okay.

So I will tell you my methods, my current method. And I tried so many different methods for this, but i'll tell you what i'm using right now. And I put this all on the website, rich on tech.

dt. TV. It's in today's show notes. But first off, I love this APP called whisper memos. It's only available for the iphone in the apple watch.

Pp, i've been begin the developer to make IT to android as well because he is so incredible. You have a on your apple watch. You tap your screen on your apple watch.

IT will start recording, and then I will transcribe, be what you say with perfect accuracy, and email IT yourself. So when you get back to inbox, you're little to do this or your memo. You're note whatever is right there.

Now on my phones on IOS, i've got an APP called email me. So this is where it's on my home screen. I just tap, I type something quick that I need to remember, and IT sends IT right to my inbox.

You can also. There are a link or anything you want, and I will arrive in your inbox. And that sort of where I trios things, my inbox is sort of my trios wear.

Once I get back to my inbox on my email, I will be like, oh O K, I need to put this year file that there do whatever the equivalent APP on android is called. Email yourself. And I think it's a one time fee of a couple dollars so as email me.

But they're both fantastic. I use them every single day of my life. So where do my notes actually go right now? It's notion.

I have tried every single note taking APP out there. I find that notion sort of works the way I like. I've gotten quite used to its formatting. I don't use a lot of the high end options, all the templates in all that stuff, but it's a really nice easy note taking APP and the search is really good.

Now as for my actual to do list, out of every single to do up i've ever tried of my life, I keep coming back to the same one. IT is microsoft to do list? What do I love about IT? Two things? Number one, IT works across every platform known to mankind.

The other thing I like about IT, there's three. Actually, you can set up a new day for every single day. So if you have like, you just want to have you to do this for that day, IT will put that on one list.

And then after that day, IT goes into the all list. So if you just want to start every day with a fresh list, which I find very helpful, microsoft to do is really good at that. And the thing that that does that many other to do this do not do you can add an actual file to your to do this.

So for instance, let's say that you needed a PDF of something that would they're on your to do list involves a PDF. You can drag and drop that file in tear to do item. And now that PDF, is there two other things I like for my to do?

List an APP called voice notes dot com. So i'm an earlier adopter of this. I love this APP there's one thing is the same thing about the the whisper memos very similar accept IT sort of a it's its own note taking APP.

So not only can you take voice notes and to transport ribes them for you and you could do on your rest, you could do on your phone. IT works across both platforms, which I love iphone and android. But i've been asking the developer to give me the ability to email myself my note, because the note sort of lives at voice notes stock com, which is great.

And you can surge and use AI to summarize your notes and all this good stuff. But i'd really like if I was able to tap one thing on my phone or my watch and say, hey, email me a copy of what you just did. And then finally, I still use that good old fashion no pad at work next to my computer.

I still find that I like to write things down that I need to accomplish that day. So there are my methods all linked up on the website, rich on tech dot TV. Hopefully that helps you.

And if you want to read through all the comments I got on my facebook page, I link that up as well because you guys are funny. Yeah, you're really, you're really windy with your answers. I love IT are eighty eight rich one or one, eight, eight, eight, seven, four, two, four, one, zero, one coming up.

I'll tell you why big companies are fighting the F, T, C. Over s, new a rule. yeah.

I want to continue to make IT tough for you to cancel your subscriptions. Give me call. You have a question about technology.

Will talk more tech. My name is rich demurs, and you are listening to rich on tech. Let's go to a tony in the inland empire. Tony, you're on with rich.

I rich. Thanks for taking my call.

Yeah.

I I would like to know i'm interested in purchase in a dash cam, but I need something as economical, easy to install and Operate. I don't need a lot of bills of bristles. And I also want to know, should I be looking for one with the front and rear camera?

Well, okay, so here's my thing about the front, rear camera. I mean, the problem is if the camera, the rear camera is not on your bumper, what's the point? So I mean, I have one with A A front and rear and it's like, okay, records inside the cabin, which doesn't really do me much good, right?

Um so I think that the the thing about the rear camera is unless IT was on your license plate, which some of them do have that capability, but they're much more expensive, you know you're not going to get let's say you got reminded you're not going to capture that, right? So here here's my thoughts. So number one, this is a question I get a lot.

And I think that when IT comes to these dash camps, the recommendations are all over the place. So personally, I have tested the brands that are vava, V A, V A. See, the other one I like is called um what's that one? Well, the one that i'm currently using is the ring cam, which I really like, but I don't think IT I I think they've just discontinued IT. Let me see if it's still available back home.

I think you did um a story on IT or whatever yeah first came out.

Yeah, there not there to be.

It's going to be very large.

No, not really. I mean, it's I I think that yeah that one's actually great and actually saved us. The other day my wife got actually got me mad for me to saying this, but he got a ticket for not paying parking. And I was like, got, let's check the dash camp. And sure enough, you know, not only did you pay for the parking, but we had on the dash camp her putting the parking pass on her dashboard of the car. So I literally have like the video of her placing IT there um you know so that's that's the kind of thing that these worked for I mean and these are also really you know I think that the idea of a dash camp, especially in los Angeles, is very, very helpful is a reason why you want one of these well.

i've always been kind of interested in getting one. But just recently with some of the stories that are being shown in the new with people back in IT and to you, yeah making IT look like a wear, an accident type thing and that just makes me, yes, considering just getting one just because.

yeah, well, okay, so i'll tell you the brands I like again, or vava V A, V A next base, I like them. And then i'll tell you the brands that are popular online. Why are cutter likes one called the meo five s one that their best stash came under one hundred dollars? He said, you want to cheap.

But I would also check out van. True, that one comes up a lot in reviews. People seem to like that one.

And then the garmin, obviously, people like that again. But I would just personally go to um like if you have a membership to costa, see what they have there. They usually have one or two dash camps that are a very good value if you go there.

But the things that you want to look for obviously are high quality. Video 4k would be ideal。 Um you want the GPS, you want the sensor, the parking sensors of your car gets bumped or hit IT will start recording automatically.

And of course night vision, all that stuff is handy as well. And the wider angle you can find. Thanks for the call, tony. Eighty rich, one or one, eight, eight, eight, seven, four, two, four, one, zero, one.

Will get back to the phone lines in just a moment. But a very sad and serious story this week about a kid in florida, fourteen years old, apparently kind of had a relationship with an A I character and ended up committing suicide here to talk about this story. And some of the takeaway here is, doctor, this is stroman, clinical psychologist and attorney.

Thanks for join me today. So what was your initial .

thought when you heard this story?

You know, I was just got running ing. Um i've been talking about A I and debates now for at least two years and I and I kind of the chicken middle of the kind of the psychology of technology world and when this came across uh IT was just heart breaking for me to see and to know the pain that the family, the mother specifically, uh, is going through.

So the new york times rote about this story. Fortune boy, I guess he came up with a game of thrones inspired AI character, the website character on A I now the family is suing because they say that you this A I chat out, kind lord him in and um could this happen to anyone? I know they said that this is a nice grade student, mild aspergers, but had no serious behavioral or mental health issues before um do you think that this cause there or do you think that these A S you programs are going to cause more situations like this in the future?

I I think that there is probably multitude of these situations that have already happened that we just haven't seen hit the news. Uh, I think the souls mom, uh, he is particularly a APP t because she's an tourney herself to bring this story to the front. But i've had multiple cases in my private practice already.

Uh one example is a college student who had uh full rights scholarship studio student and literally went into the world of AI role play just because he was feeling lonely and wanted some support and didn't labor dorm room and ended up losing everything including her college career over IT. So it's happening every day and I don't know how to get about there faster um but I do think that some of the kids might be more vulnerable and more impulse sive but development mental. This is going to hit them much harder because this is where they are in particularly in the teenage years where they're trying to identify to figure out who they are.

And you've got an A I companion that is telling them that they love them and there's unconditional support and there's nothing they could do wrong and they want to spend the rest of their lives together. It's really hard to compete with in the real world. So um it's it's going to get worse before IT gets Better. We need to put the biggest minds and get the training in the schools as quick as possible.

Ah I tested one of these AI chap out systems and it's pretty wild because number one, I mean, we're not talking about you ChatGPT. We're talking about apps that are specifically created or you can make a character that kind of gets to know you IT talks you like a friend. And by the way, this is twenty four seven always on.

And if you have notifications on, it's gona text you out of the blue and say, hey, come talk to me, come join me, come hang and you can basically talk to about anything. And I think adults have relationships with these AI. But again, like you said, kids brains are not fully developed.

So I think adults are going to have problems with these things too. But kids are particularly at risk because of their brains. Have you tried one of these things and what you're take on them? Are they evil or is that just we need to learn how to deal with this in our world?

You know, they weren't created for evil. I'll say that you know nothing in the tech industry, I think, was created with this nefarious role, like trying to get us all like into these dark places. But I think that is interesting how human interaction influences and trains them. So when I look at some of these things that would that I have tried, one of the the you know I speak nationally on this and I do key note all the time one of the apps that I put up was pocket girl and most adults uh or and parents or educators don't know about IT but IT literally is it's an AI derivative with a video of a girl and you can talk to her and you can if you look at the APP, it'll tell you like it's Better than having a little girlfriend. You you have a girlfriend in your pocket at any time and you can tell her what to do and you can imagine the things that that this um this this girl will do for you um so you of course like I can go in and say like I just want to go on a walk or what you'd be my best friend and I can be like very lake late. But you know you take adolescence where they're pushing boundaries and they're curious and all of those things and IT gets dark and IT gets a very um uh chAllenging in terms of like the psychological risks very quickly on them.

So what a parents do, I mean, look on your kids phone to see if they have these now I mean, and i'm sure you're up on this with this new hidden APP draw on the iphone with the latest update. I mean, it's going to be tougher for parents that don't relieve, know that there to find these apps on their kids phone. I mean, how do you even word a star as a parent?

You know, it's to me, as this is what I addressed in my program. We've gotta give power to the kids because, to your point, like they're going into congress, they're testifying. They are doing all of these things like a look at we're giving parents controls at the same time, they're releasing things like cannot draws that.

Can I give kids like more power to, like be secreted than I do things without the parents knowing? And so IT truly in my, in my estimation. And what i've seen work is to talk to the kids about IT and give them power when we educate the kids and say, hey, this is what the industry is doing.

This is how they're using you. This is how you have now become a commodity. And let me show you some of those ways IT in further. And then I remind them, they are the largest technological cohorn history. And if we can stop allowing being talked to silo, then they can come together and make true differences where they truly have Better control and they're not going manipulated by these industries.

Is there warning sign for parents to kind of I mean, I know the kids on their phones, on their devices, they are doing I was just I taken a tour of a high school yesterday and I mean half the kids run their phones in class, half the kids had an airports in one year, which to me is totally unacceptable but you its the reality of what you these icon kids, but like teenagers are growing up in a completely different time where it's always on you're always connected and by the way, if you're not in on IT, all your other friends are and .

you're left out yeah yeah um I I think that it's it's fundamental different for parents. It's top rate. So parents need to approach kids with empathy, understanding and curiosity because I think that if we come in and we say, like, hey, this is how we did IT, kids are like we don't really care.

Um and i'm happy to provide you a link for your listeners but I wrote a book um that that I they can dump p free conditional distress and IT really is about the first generation, which is je zi that has come through that is fully digital and IT helps parents understand IT is a different community, IT is a different world and IT IT kind of puts that gap together. Uh it's the best I could do to try to to scale what I know in the knowledge that I have. Um but parents need to understand and the kids have more control than we think and they wanted do good if given the opportunity and so we just have to have that as a as a synergic approach and not just come down on them as parents. Obviously guidelines and parents have to be parents, but um but we really truly have to get their voice in this if we're going na get systemic change.

And finally, these AI companionship apps verses sort of the traditional social media apps. I mean the the A I apps make social media seem like a cake walk at this point.

Well the difference is is very social media is very um uh interactive, like we have the ability to like put something out there, we're getting something back. Ai appears that way. But like you have to think IT doesn't know right from wrong.

A I is completely generative and IT rugs, authentic relationships and and true boundaries that we have in real life so you can really be totally awful to an A I character. They're going to come back and still love you. You can be truly inappropriate with an A I character, are going to come back in and meet you there. So the addictive and the emotional manipulation that A I provide is very, very different than even with social media, which I already think is like .

awful for kids. Yes, so I think it's awful for adults too past the time. But but here we are, are right after least a stora jewel website that you want folks to visit.

Sure, if they want to go to digital to an academy dot org um there's resources on there. And like I said, that I will bottle up continue you a note with free books for your listeners right?

Thanks so much for joining me today. And obviously our thoughts are with the family in orlando, fda. With this child is just a sad, sad story.

Eighty eight, rich, one or one, eight, eight, eight, seven, four to four, one zero, one. The website for the show, rich on tech dot TV all link up by leases website there as well. Ah, come on up.

I'm going to tell you why, uh, big companies, surprise, surprise, are fighting the ftc s new click to cancel raw. They don't want to make IT easy free to cancel your subscriptions. You're listening to rich on tech.

Let's see, a couple people emailed about the dash camps. A neel said its dash camps can go in your rear window if it's on your bumpers can to end up getting destroyed. Uh, okay, guess you.

And then Steve also said, my rear camera is on the back window, so I guess that must be a camera that does not the integrated camera. I mean, I think it's Better than nothing, right? If he sees through your back window, you could see the person that kind of came up on you.

Okay, thanks for those emails. Let's see. Ftc, couple of weeks ago, I told you about this click to cancel rule that they approved. So this rule says that if you sign up for something, the cancellation process has to be just as easy.

So if you're able to sign up for, let's say, a newspaper subscription online, you should be able to go online and cancel that newspaper subscription without jump ing through a lot of hooks without having to um chat with someone, without having to interact with an agent, not having to go online or phone and is so many different ways that they make you kind of cancel your subscription versus signing up. Signing up super easy and super simple to a couple of clicks. Spoon m you're done when you go to cancel, not very easy.

And of course, if you ve ever had a gym membership, you know, all about this IT is nearly impossible. The last time I had to cancel a gym membership actually used an APP. IT was called true bill back then, now is called rocket money.

But I used that to cancel two memberships. One was my gym membership, and one was my kids. Jm, you know, like that there was little kid jim things, and they both made IT really tRicky.

Like you got ta send a letter on a tuesday. It's got to be notarized. You got put your signature in blood and then send IT with a to know non forever stamp.

Very, very tRicky. And so I was like, you know, let me see if this APP can do this. And short off IT did IT got both of them cancelled very easily.

So ftc s new rule is supposed to go to effect in one hundred and eighty days. And IT says, yeah, if you can, if you got to cancel, make IT easy. That's that's the bottom line.

And when you think there's companies that don't do this anymore, there are many, many companies still do. I am not going to mention them by name. Let's to say cable companies, there are some audio companies, there are some alarm companies, don't make IT easy gyms, obviously notorious for the soup.

Why am I telling this? Because three industry groups that represent a lot of these companies are suing the ftc to stop this rule. Those companies are the N C, T, A, the internet and television association, the electronics security association and the interactive advertising bureau.

These companies represent a lot of major cable companies, lot of major entertainment companies, lot of major alarm companies, a lot of major just companies that don't want you to cancel. I think that's horrible. And here's what I think.

Why not just make your pricing transparent? Why not make your pricing good? And why are you trying to get me to stay when i'm leaving?

Why you just have a service that so great that I wanna stay? Have you ever tried to cancel netflix? It's so easy that you do IT and you're like way the second I shall have done that they don't try to lure you in with like a Better deal literally any time you get A A email from netflix that says the Price is going up, IT says, yeah, your Prices is going up on this day.

If you don't like IT, here's how to cancel and they give you the link to cancel. That's how that is, how confident they are that you like their service and yeah, do people cancel nef lix all time, all the time? It's easy to cancel.

It's easy to bring back now with parameters lus, it's easy to cancel. But every time I go to cancel parameters lus, which is like every other time I subscribe, they say we'll give give you three months free. We will give you another free.

So anyway, my point is ftc click to cancel is a good thing for us, not so good for companies, but hopefully they just give Better pricing and easier ways of signing up and getting rid of IT eighty eight, rich, one or one, eight, eight eight, seven four, two four, one zero one. If you have amazon prime, there's a new fuel savings benefit. Save ten cents per gallon at seven thousand B P stations, emco and A M, P, M gas stations across the us.

They expect you to save about seventy dollars year for prime members to drive a gas car. Electric vehicle charging savings is coming in twenty twenty five with something called bp polls. I look up online, no, does not seem like they have a lot on that bp polls network.

Maybe that's changing because I saw another year. But if you want to sign up for this, go to amazon dcom flash fuel savings. You have to download and create account with this free verify APP, and then use the earnie y APP to locate the stations, and then you redeem this at the pump using your phone number or your linked payment.

I also really, really like an APP called upside. And I don't know if it's like as guaranteed, you know ten cents per gallon. But if you refer your friends, they do give you a decent amount off the gas at things like fifteen cents.

We have to keep referring people but upside down com, that's another one. I use that all the time. Not obviously, I drive an electronic car, but for my wife's gas, I use that and it's great, saves us money every time.

And then also for groceries, if you check out at the store with your linked to credit card or debit card, they give you a certain amount cash back, and it's pretty substantial actually. Sharleen writes in from hawaii gardens that sounds nice as I have a samsung alain y twenty four phone. When I take photos, I move them into separate folders.

If I take a string shot or picture of a cat and I move IT to a folder, that same cat IT still puts the picture in that folder, but leaves IT in the main folder. If you try to delete IT from the recent folder, delete from the cat folder, why does he do that? And how can I fix the problem? Charleen, this is not a problem.

This is how IT is intended to be. So nobody really uses file holders anymore, because we can search and slice and dice using keywords, and the keywords have gotten so good on these programs like google photos or samsung gallery APP or apple photos that they don't really move the photos into those holders anymore. They always remain in the main kind of, let's say, master folder, but it's just putting a link to that photo in the cat folder.

So you're really just making an album that says all these are all the cat pictures. But personally, sharley, there's no real reason to do this unless you have a business use or a work use or you're just making an album of like a vacation because you can always just search whatever you want at any time using keywords. So try on your s twenty four ultra or your s twenty four plus.

You get to search for a keyword, search mountain, search cat, search rainbow, search sunset and search someone's name. You can name people in your photos, that is the best way to organize your photos, which to say is there is no reason to organize photos anymore unless you are making an album that you are sharing with someone, or you run a small business. You want to show on all the bathrooms that you've ever remodeled, something like that, but otherwise next time you need to cap picture, just search cap eighty eight, rich, one to one, eight, eight, eight, seven, four, two, four, one, zero, one.

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The first chair at the daily show, which means he's also back in our ears on the daily show ears edition podcast. The daily show podcast has everything you need to stay on top of today's news and pop culture. You get hilarious satiable takes on entertainment, politics, sports and Moore from john and the team of correspondence and contributors.

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Ed, in fulton, california. Ed, drama of rich.

hi, come about my samsung galaxy flip for phone. It's I can I can proceed calls and hear them, but they cannot hear me. It's garbo. The transmission is garbled, static.

Are you on IT right now? No, OK, it's going to say, but you sound great right now. So how long just been going on?

Three, four days now. Oh.

three or four. Okay, so not it's not been a long time. It's just been a .

couple of days. I just ten years old. Oh, well.

that's you've break down, ed. Come on. Everyone knows that .

IT got a couple other issues, but this is the the current one that makes an inOperative.

So every single person you called its garbage, yes.

just have a thousand times with different people.

Okay, so and you're restarted .

the phone. I take .

IT o so first thing.

yes.

turned off. Okay, well, that's okay. You turn that off and turn IT back on.

No, I didn't restart. I just closed to up.

Got IT. okay. So what I would do is restart the phone and see if that helps.

That may just you samsung phones, sometimes the software can get a little you little lagging, little clogged up and a nice reset will help. There's also some some optimization tasks inside the settings, which I would look through. And there's there's actually a um just an optimize now big optimize now button.

So if you're going to settings device care and it'll say optimize, now I would click that and I will go through and kind of detect anything that's messing with your phone. If it's a software problem, this could be a physical problem or a hardware problem. But I I doubt IT because it's two years old using IT. Um the other thing I would do is make sure all of the software is up to date. So if you ve done all the major software updates to this phone.

tomato ally, is that in the middle of night?

okay. So make sure I would just go through and just you know make sure on google play, all those are updated. Go through on the samsung software update and you know they have a main software update. Just double check that to make sure those are up day. I love software updates, so i'm always looking for those.

but I know the average person is me when I used to open adapt that would populate the home screen immediately. Now it's three or four seconds before that screen shows.

okay. yeah. I mean, that sounds like, you know it's two years old, so you probably have a couple of apps on there and things like that over the years that have built up. So what I would also do, and I always recommend this, is go through your list of apps on install any apps you no longer need or want because that will help the phone not to load so many things in the background, in your first loading.

the loading up testify. So I would do that.

okay. And then the other thing I would do is once you do all the other steps, so once you've done everything and you've gotten this phone, you know, you've done this song for updates, you've done the you know the APP cleaning all that good stuff. You've done the maintenance and the device care.

Um I would go through and there's a there's a feature where you can kind of reset your settings. And so if you type in, if you go into your about phone at the bottom of this reset and there's actually a reset mobile network settings. And so you can reset your mobile network settings and it'll be fine.

It'll just to clear out your network and bring you back again once the phone restarts. But I would do that and maybe that will bring back the the clear calls. The other thing, and this may be a small thing, you might just have some gunk, some land that is stuck in the bottom of your phone.

I would also maybe take a little bit of can there and kind of gently just look in that area and maybe gently blow out that area as well. There are some microphones and things on the bottom, the phone. And sometimes even with samsung phones, I i've know i've noticed the way you hold them, your finger could be on that microphone on the bottom, which really messes IT up.

And people can hear you if your finger happens to lay on that microphone on the bottom of the phone. Those are the things I would check out and and hopefully that will fix your device, if not bringing in to a maybe like a you break ee fix or or even your Carrier store. If you have a main career and you can hopefully get some help that way, it's maybe a hardware issue.

Thanks for the call to appreciate IT got an email from a witney in los Angeles. Whitney says, hey, what do you think of the new promotion that variations on is having a free iphone sixteen in exchange for whatever phone you have now? Is there are catching? If there isn't, why are they doing IT? What are they gaining? You only have to pay the tax and one monthly bill IT doesn't increase either.

Thank you. Love all the stuff you post. And I listen to you on the radio. Eea, well, here is the catch, Whitney.

The catch is, yes, you are on the hook for thirty six months for this free phone. So let's do a little bit a math. okay.

So number one, just looking at this, the details of this promotion, you have to have the ultimate unlimited plan. Now this is for thirty six months. The ultimate unlimited plan is one hundred dollars a month times thirty six months.

That's thirty six hundred dollars. okay. Plus you're giving them your old phone. Let's just say your old phone is worth three hundred dollars OK.

So that's now thirty nine hundred dollars that that this company has on your that you are giving them and they're giving you a free phone, which costs, let's see, usually they're giving you like eight hundred and twenty nine dollars. So nine, eight hundred and twenty nine dollars. okay.

Now they're giving that over thirty six months. You must stay a customer with them for thirty six months. If you leave, you're going to have to pay the difference.

Now let's just say you are a customer of another company. And let's say you just got an unlimited plan very similar to the verizon plan. Let's say you went to use mobile that's forty four dollars a month for their unlimited plan, which uses of the rise in network, and that's thirty six months.

That's fifteen hundred and eight four dollars over thirty six months. So if we subtract thirty six hundred, if we actually say thirty nine hundred, I know keep with me with this math. So we said thirty nine hundred dollars to arizon.

You're paying fifteen hundred and eighty four dollars to U. S. Mobile over that same time period. That would leave you with a baLance of two thousand and three hundred and sixteen dollars on the table. Verizon giving you a phone for eight hundred and twenty nine dollars.

So what did they get out of the deal? They get you for a customer for three years, and they're making the difference between twenty three sixteen minus eight twenty nine. So they're also making an extra fifteen hundred dollars in the process for your free phone.

So yes, big companies do not do things out of the kindness of their heart for you. So my and here's my advice on this, if you're sticking with a verizon or in A N T or A T mobile and you want to do the free phone plan, i'm not onna fault. You for IT just understand that they're not doing this out of the kindness of their heart.

They're doing IT because they make money on the deal and it's convenient for you. It's zero percent interest on the finance charges, not last up, but IT in a day are actually making money on this deal. Fifty hundred dollars to be exact, depending on the plan.

Now if you did a mid mobile plan, which is even cheaper, thirty dollars a months for unlimited. And by the way, there's other unlimited plans are inexpensive as well. That's even more money that they are netty on this deal.

So that's what's happening here with this deal, with these free deal. S the Carriers love them because IT keeps you connected to them for three more years. And by the way, that plan isn't just one hundred dollars a month.

There are also taxes. There are fees. You know all the other ads and things you want to talk to a customer service represented, they may, they may charge you for that.

So again, that is the catch. But if you're comfortable with understanding how these things work, i'm not going to faut you for doing that. It's just fine.

Eighty eight, rich, one to one, eight, eight, eight, seven, four, two, four, one, zero, one. The website for the show is rich on tech dot TV. Couple of things you can do their number one, sign up for my newsletter.

I've got a brand new newsletter on the front page right now, so click through there putting your email address. The newsletter is free. You can join over thirty four.

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Everything I mention is in the show notes. All right, coming up, we've got a lot more i'm going to tell you about amazon's new file system for your backyard. Plus we've got an in studio guest, the guy who invented the attached lenses for the iphone is here in person and he's back with a new accessory to the airports.

We will talk to patro. Go neel, coming up right here on rich on tech. Patrick in colorado springs. Let's see here that line three, three ago. Patrick, on with rich.

Hi, ray. Thanks for taking my call from a mile high city. Here I have a question for you about an apple nano. But before I want to a compliment, you, an accused story you told about your mom about two or three weeks ago, IT IT showed that in addition to be in an, uh, a wizard electronically, you have a nice human side. And sometime you should repeat, I thought I was lovely.

My nano question is, what would you recommend to replace my nano um if I don't want to use a refurbished ano? Ah thank you. I tried to show me and i'm not happy with you.

Thank you. okay. Still want an ipod nano. Um so the website i'm going to recommend IT is going to be refurbished, but there's a lot of heart behind the refurbishment.

I mean, obviously, getting a new ipod nano is gone to require a trip to ebay and know you never know you're going to get and who knows how much are going to pay there. But there is a website that I think you're going to like patrol called retrospect R E T R O S P E K T dot com. And where are they out of? I think they are out of like a minnesota or something.

Let's see. Where are they about us? I don't know where they are, but there are somewhere.

And they take gadgets and they they put a lot of T L, C. Into them. And they I mean, the video on their website. amazing.

I've been trying to arrange a trip out there to like actually meet with these people because you'll be you'll be a very impressed with what they do. So their categories are music, polaroid photography, V H. Gaming, all the old consoles, time keeping, books, typewriters and all kinds of stuff.

You go to the website and ipods are on there. So if we got they have record players turn tables, but it's all old school stuff that they've taken and made new again. In the way I found out about them was actually, I think they had a collaboration with urban outfitters, where they had a whole bunch of these devices that they they redid and they kind of refurbish ed, and they they sold them there.

And of course, they sold out very quickly. But if you look on here, you'll see the ipod. You've got pretty much every ipod, and the conditions are vintage, refurbished or pretty much the condition public at the ipod shuffle.

They've got the fourth generation like original ipods, and they go through and make sure these things are perfectly um back to back, like almost to when they were new. So they replace the batteries the screen, get the scratches off for them. It's quite impressive.

Now I will tell you the Prices probably match the the T L, C that these things get. So something like an ipod shuffle, seventy nine dollars ipod, many first generation, once seventy nine um all these things are not cheap, but that's probably your best bet, is going to that website and check that out. It's retroactive CT dot com R A T R O S P E K T doc com really cool place.

And now that I see this website they've been bugged me to come out there and do a story. I'm like, know when i'm going to go to minnesota to do a story, but I think whatever they are, I gotto go and do this because now i'm just seeing IT just super, super cool stuff. Thanks for the call their Patrick in colorado springs.

Um not sure what the story was I told about my mom, but I told a lot of story. You know, I am a human that just interested in technology like i'm not a robot. If you want that, go to ChatGPT could give the answers all the stuff.

In fact, you know, apples trying to put me out of business because their new IOS eighteen software, eighteen point one, you can ask IT how to do almost anything on the iphone. And I will tell you so if you need help with, like they basically put the entire user guide for the iphone built into theory. now.

So coming next week, when that new software update comes out, you can ask you anything and IT will tell you to step by step directions on how to do that. So kind of a cool there. Eighty eight, rich, one or one, eight, eight, eight, seven, four, two, four, one, zero, one.

And I joke there's always going to be a place for a human in every aspect of life. Believe me, i'm the number one earlier doctor of every technology you can imagine. And yet sometimes I find myself saying i'd rather go to the human cashier versus the self checkout system because it's going to be quicker and easier.

And by the way, sometimes it's fun to talk to someone at the grocery store or whatever. But most the time I am going self checkout, if they're a good system, by the way, if you want fast internet in your backyard, amazon, they own euro. Eero theyve got a new outdoor wifi system, so it's called the outdoor seven by euro.

It's launching on november thirteenth th. It's the company's first weather resistant wifi mesh system and IT works with your existing euro system. It's not cheap, three hundred and fifty dollars, but this is going to extend your coverage up to fifteen thousand square feet outdoors.

So not only these, this can be great for people that need wifi outside at their home, in their backyard. This see, even I poll set up or whatever, you have a shed in the backer you want, just extend that that network outside, but also business owner. So if you run a business, a small business, you have a cafe and you have a nice outdoor dio, people love their wifi.

They love that free wifi. So this will do IT. They tested IT in all kinds of temperatures from my negative forty to one hundred and thirty degrees firn height. So you're going to be fine there.

It's got wifi seven speed, so up to two point one giga bits per second works, says a smart home hub, and has got mounting hardware you can put out on the wall. You can install IT via power over ethernet or you can get the optional outdoor uh adapter if you want to just plug IT into a standard outlet and you can connect multiple unit. So let's say you own a viny out in the middle of you the nowhere you can put three these on your network, on your your yard and have wifi everywhere.

But you don't need wifi at a winner. You want to be out in the middle of sands without wifi. That's that's why I go on there.

There's no wifi. So anyway, i'll put the link on the website, rich on tech dot TV in the shown notes. That is euro outdoor seven.

I coming up. We've got a special guest in studio. Very exciting.

This is only like the third time we've actually had someone come here to the studio to chat. Uh, always happy when people do this. We ve got patroon neel.

He invented the original. And if you remember, these things used to clip like A A lens onto your iphone while he's back with a new invention. And IT involves the airports.

So we're going to talk about that coming up. Patch, get ready for that. I only if you know if you're mixon just yet and well, but he's ready. Are mike not ready? OK?

We're going to break eighty eight, rich, one or one, eight, eight, eight, seven, four, two, four, one, zero one will get back to the phone lines after our interview. But Patrick o. Neill, coming up next right here on rich, on tech.

Joining me in studio, Patrick o. neill. Patrick invented a lifelong entrepreneur, but you probably know him best for his old lo clip invention.

These were those lenses that you would snap on your iphone back in the day before the iphone had mothball lenses built in that would give you a close up or a White angle lens. And now he's back with a new three d printed accessory for the airports. Patrick welcoming to the studio.

Thank you, rich. Great to beat her.

So um give me A A little bit of the history of the the old clock before we get to the new stuff. Um I mean, you're lifelong apple fan and you what made you come up with the the sap on lenses?

Well, i've been in venture my whole life. I've invented lots of different things. But when I had the original iphone and a voice man ended photography.

I've been come from a family hotoke phs. So when I got the iphone, iphone four had a great camera. And I thought, if we could only put interchange lenses on that, amazing.

And I came up with a really unique idea for how amount IT and have lenses on either side and build is flipped and go between. And we got loads of patterns on that. And apple was our first retail customer for that product in apple. We were in every apple store in the world for ten years. That was their fantastic companies with how did that feel?

I mean, was that your first, first item you invented? Or did you have other stuff .

before that invented other items? But nothing that scale and nothing that was sold in any big retail stores. So stuff that had been sold online or things like that, but that no, that was in the apple store when I was inventing the product, was, you know, that was the ultimate that was not ever ous for where this product could be sold. And the fact that they came to us and they we were they were our first customer, retail was just an IT makes my, you know, my hair stand up. Just thinking about IT, how many times .

did you walk into the apple store just to see your product on the shelf?

Every location, thousand. Every time I was in a different city, I would go to the apple store and see IT. I've been to so many apple stores all over the world. I remember going to the apple store in hong kong, and I mentioned one of the guys who work there. That, or one of the guys who work there told another guy, this is patcher can ban dog and the guy could not speak for like ten minutes and unless, like, i'm like guy, i'm just a Normal person and I just happened to vent things .

because the guy sold so many of them over years. By the way, I heard of a really cool APP for the apple store. And if you know this APP, it's called facades.

Have you heard of this? No, it's kind of at least every single apple store in the world. And then you can check into each one of them and keep a history of all your apple store visit. So the apis facades, fc A D es, I will link IT up on the website, rich on text, out TV. Because i've been a happened as many as you have, i'm sure.

But like I remember going until one in italy, I was just so each one is just so unique and different and only apple can have over five hundred incredible stores with the architecture and things that they have you know like that. So um okay, you did a little little clip and that was very successful. Now you're on to something. Now I mean, we know what happened, apple, into building those lenses into the fun where you devastate IT or have you had that much success by that time? We're like, okay, I can accept this at this point.

Um no, I wasn't devastated at all. I mean, some people that create products in software for apple, they get upset when apple adds a feature that might be part of their product or their APP that they called sure lock king yeah. And I don't see IT that way at all.

In fact, I I don't even I don't even get that because our our job is people that develop products is to take what the the manufacturing gives us and add something to IT. And the manufacturer needs to push the base product long and keep making them Better to make the users want to buy the product so that we can invent something new to add to IT. And if if the manufacturer to sit still and goes, why can put any lenses on this camera? Because Patrick has a fish in a White angle in a macro.

S so we can do that. That is yeah, I mean, that's ridiculous to expect that. And it's it's it's not healthy for the ecosystem to look at, at that way. And I think we're we've got a responsibility as people to develop and event products to just keep pushing. We can sit back on our laurels .

and and I think I think apple has given inventors an amazing um place to start with all of the ways you can connect to the iphone you know mag safe. And I mean I would say the iphone part of the appeal is how many accessories ies are available for IT.

You look at like the samsung g in the the pictures of the world, it's like there's just not as many accessories and it's just because those phones change so much and they know maybe the customer bases and there as much anyway. So let's talk about the new a, the new product. What is the new product called? And what do you do in unique this time?

This is the jury anchor for airports. And IT allows you to attach your airports that as a carbineer that plugs into the port, whether be lighting or USB c. Now the USB c is brand new that would just come out with.

And it's a titanium caribiner that looks really amazing. It's a single piece design. So the properties of the tightness ing reflexible. So let us make the spring and the the whole structure of cabinet in one piece. And then the the part on top, the connection connector to the airports is really printed so that the one you're holding is the black carbon fiber that looks really cool. That's the most popular one.

So imagine throw your airports in your bag. You can never find them. This is a way where you can actually clip IT to something and find them every time. What do people clip these two? Typically they're .

backpack or backpack, or the person. Or i'd like, personally, i'd like to clip IT to my belt loop on my pants so it's tanging just in front of my front pocket and then I can single handedly open IT up with one hand, get an air pot out, put IT in and it's just right there and it's not taking room in my pocket and I don't have to fish around at the bottom my pocket to get IT out when I need IT, I can just quickly get IT and it's it's just there. And so IT just makes you so much easier to you know have their podds to usually accessible because .

there in your bag, there are in person or whatever, you're going to know the time IT takes you to find them. You may not use them for that phone call, you may not use them for the music, whatever you're gona do, but this will make you find them quicker. How tough was IT to get this to be secure?

IT was very, very tough. We spent, I mean, we spent so much engineering time and effort on perfecting this. And I dam mean where where to create our own connectors, we have to create everything. I mean, there so many things engineered in that to such a fine tolerance. I mean, the products that I typically event look very simple, and that's a compliment.

Say this looks like a very simple thing.

There a of technology iner and tolerance deal in hundreds of a or wow, designing, producing and also making sure that the product that goes out the door meets all the standards. The first thing a lot of people think when they see this product is they laugh and they got, now my apods ds gonna fall off gonna lose my airports, they convince themselves of that. So I mean, i've got a little demo here. I brought I brought .

A A little while, got a little we're clipping this onto a pair of weights .

IT looks .

like and weights okay, and we're pulling IT. And so it's it's staying attached to the airports even when it's hanging with the weights. And i'll take a picture of this.

You can see IT i'll posted on the the notes. But yes, so it's staying in there. That's impressive. How much do these things cost?

These are twenty dollars for the zent cabbin er and there are twenty five for the titanium.

Now the unique thing you're doing is you're making them three printed explain .

that aspect of IT. Well, I mean, tooling for injection molding, which is what we did with the the original one, which is the lightning connector, is very expensive. In fact, we did that.

We launched our product on kick starter just before the origin airport probe launched. And when their pod pro launched, the kick starter was over when he launched. But when we got the product, we we figured out that IT wouldn't attach to their pots, process security. So we had to resign.

The of the case was slightly different things like even though a millimeter even was we had to redesign .

the turning and that was that was over ten thousand hour cost. And and all we can make is that one thing. So what really printing, we can change the product as we go, the products of digital living product. Now we get version numbers to each, each design just like you do a software.

Wow, that's amazing. And what's the name still?

The jury anchor.

But what does that name mean? Oh.

jero, Jerry. A, it's an island off the coast of scotland, the west coast of scotland. And we went on a trip there in twenty eighteen with the whole family, and we loved IT.

My fathering in law will talk about the phase of jura because he was in the submarine force, in the royal navy. And when you would come out of fast line submarine base in scotland, you would go past the pap jura before you emerge. And he was the navigator. So you be up on the tower and see them. So and now .

you attached the jura to your airports and enjoy. So i'll post the the image he can suit. They look like on my instagram, at rich, on check my stories.

But I really, really such a simple design, such a simple thing. Now we're, again, okay. So apple added this little land yard item. Any plans to take advantage of that?

We did take advances of that, rich, when the airports pro two came out a year ago with U. S, B, C. I thought, well, layard attachments there will include the language in every box.

And job done, don't need to tool up for U. S, B, C. Were done.

We got so many complaints from our customers. We got so many returns on amazon. People were not happy.

People love the attachment to the connector because I put in right orientation. And also IT doesn't flop around as much when you're wearing IT that way. Yeah because it's more so it's more of stable platform than having that, that landing WIP around. So it's a Better experience.

We tried IT did you ever get to meet Steve jobs?

I didn't am very sad about that, but I met a lot of other famous people like ten cook has one of these, and a lot amazing people. I've met so many people at apple, and there they are, incredible company to work with. I've loved every money of working .

and probably can't talk about ninety percent of what ninety percent. They're very secretive company.

No, theyve taught me.

well, alright, what is the .

website to go to? It's go jura with A J dot com.

okay? And you've got a special .

deal we do if you have a special deal for rich on tech listeners, uh, which is fifteen percent off. And also we're going to also include anyone who uses the ritual tech discount code. We're also going include the lightning connector in the box as well to use B, C. So this means that will work with every version of airports ever made by apple. So if you're thinking about getting a gift for a friend or grandkid or whoever, you can rest assured, if you buy this, IT will work with their airports no matter which version they have.

Amazing gorgia J U R, A dot com rich on tech fifteen is the code to save fifteen percent. patron. Thanks much. Me here in studio. Well.

thank you for me, which has been fun.

We'll be right back a rich on tech tot T V. Up for all the information and check the instagram stories or put IT there to act rich on text. Brian in westport, washington. Welcome to the show.

Good afternoon, rich.

Hi, good afternoon. I've been .

corresponding with my state health plan. But somewhere along the way, somehow scammers got wind up and and started trying to scare me out of personal information. I, primarily by voice phone and by facts, is how i've .

been letting.

The know things you know of. So i'm wondering to check, I would be able to tell me what they're probably doing and why what they help to get out. That all is a personal information about myself, my, my family. I have no idea what they I say we get out of that.

What do you think? Well, the fact machines and easy one, because there are no more fax machines. So if you have the one last number, they probably just looked that up online and found that. But all joking aside, the here i'll tell you how this typically happens and typically um they have theyve hacked your email. Are you sure your email is secure?

H, I go to the local faxing place like A U. P, S. Store, something like that of faxing numbers. Think that that could be a ups store my in hacked or something could .

be if you're using a public computer or a public fact. I mean, the information can say.

yeah.

yes and how much? I mean, we talk so OK. So let me get the straight. Your car responding with this company. And of a sudden you started to get emails and phone calls and faxes related to what you talk to this company about that was personal in private that no one else would have known. I guess that answers at all.

A well, look, I mean, so there isn't known s where actually when people are buying house or are doing things like these large transactions where um this kind of man in the ddd type scan where they will find this information, the email will be hacked and they will they will take that information and use IT against you so theyll know that you are selling a house, they know that you're doing a large transaction and they will insert themselves in between you and the actual person and say, hey, here's where you need to transfer your money. We're already to go and they'll give you fake account numbers and this is pretty well documented. Typically how what happens is one aspect of that um you know email chain or phone chain is hacked in some way could be your computer could be monitoring software, but that's generally how what happens.

I think that in this case um with the public use you with the use of sort of public machines, public facts, that's probably where this uh league occurred. Maybe someone found something on the facts machine, maybe the person that used that after you the sole print or something like that. So i'd always be very, very careful when you're using public facilities, when evening or faxing or you know any of that sort of exchange of information.

In fact, I talked about my newsletters last weekend how when I interviewed the the head of security for google couple years ago, SHE said the one thing to never ever do is to use a computer in a hotel lobby, SHE said. They are so riddled with spyware and scams and things like that, people install mail melwood on them that SHE would never touch her. Now I do think that in a lot of these cases, if you go to like a reputable store, like a afeared kinko, something like that, or like a main hotel chain, a lot of them have gotten hit to this aspect of things.

And they now add software to their computer systems that automatically formats that computer like in between uses that nothing can get taken in between the people logging. And you know it's on the the web browser, whatever. But in general, if you're using like a third party system or you rm place, they may not have that software in place.

And someone, let's say you log into your email account, you forget to log out. I've gone to public computers where literally people's email accounts are logged in. So you do have to be very careful whenever you are using a public system anywhere, people go to the apple store and they just log into their email on those computers.

So you actually be very careful when you're doing that. Brian, I think it's unfortunate this happened um but I think at the end of the day, you ve got a practice that the safe sort of security cyber security practices for this not to happen to you um and when IT comes to kind of figure in this stuff out, just be very careful. Know who are talking to, know who are dealing with.

And since this already happened, I think you have to be on guard for any transaction that you're doing with this company to make sure that you're talking to the person you think you are and that you're actually doing business with the people that you think you are. Thanks for the question, brian. Good food for thought there.

If you have risen, by the way, this week speaking to safety, they launched a free family safety APP for their customers. IT is free for all verizon postpaid plan customers available um for IOS and android. You can track where your family members are on a map.

You can get location and arrival departure alerts. Your kid can set up a safe walk so they can s OS you. They feel unsafe and you can monitor the your child's rising calls and text.

But I wouldn't really count on that too much, could just tells you that they are calling taxing doesn't really give you any information about those color text, but i'd probably recommend a third party APP like life three sixty IT does a lot of these features for free as well. Rich on tech tot TV for a link to anything I mention. More show right this.

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So you all this is quest love. And i'm here to tell you about a new parkas have been working on with the story pirates and john click man called historical records. It's a family friendly podcast.

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We've talked about so much. This has been a varied show so far. We've covered a lot of ground and we saw of more.

I'm going to tell you about meta testing this video cell. E to get back your hack to count. I've got my robot litter box review, and this is probably the cool thing ever.

There is a company that will now activate an apple watch, the easiest and and probably cheapest activation ever. And you don't need to have to have A A plan on another network. And it's really, really cold.

It's like I almost don't want want to tell you because it's like it's it's so great that I, my god, just want to keep this to myself. But that's why I feel about a lot of stuff I share here. I just share all my secrets.

Eighty eight, rich one or one eight, eight, eight, seven, four, two four, one zero one. Be sure to on the website, at rich, on tech dot T. V.

And sign up for my newsletter. And you can also follow me on instagram. If you saw that I talked about the the airports stuff, i've got that on my instagram stories.

So go to instagram at rich on tech. Follow me there and you can see all my journey and our stories there. Let's go to jackie and send demis. Jackie, what's on your mind?

I rich. I have a very desirable problem with my uh, H V all in one computer. I cannot type the letter. X.

oh.

and I can give you some background on this. When I got the computer in may of this year, I used their keyboard and I found that when I first turned the computer on the letter act does work, but as time goes on during the day, I can't, uh, type the letter x any longer. Also on the on screen keyboard, I pulled that up and I can't bite the x on that as well.

But the unique thing is, is that if I purposely, during these times, when the x in typing, if I purposely misspell word using the word x, like the word excuse, the auto correct will corrected and add the x in. The only way I can get out of the loop of this happening is by restarting the computer. And then again, in hours, this problem starts up again.

嗯, well, that is quite certainly a unique problem. And yeah, that's interesting. So couple things. Number one, have you tried plugging in another keyboard to see if the x works on that keyboard?

I have, and this is the same problem. I've also contacted H P, and they open the case on IT and they could not resolve this either. The only thing that they suggested was that I completely, uh, removed the machine from from go and try IT that way. But they have no solution for this is okay.

Have you tried? Okay, that I mean, so that is the that is the bottom line. If if something, if this is not river by another keyboard, then there is a problem with the software and there is some sort of APP that is taking over the xy on your computer. Sometimes, uh, apps assign shortcuts to keys. That sounds like what happened here, mistakenly, ever, ever a sign, a shortcut to a key, like a key stroke .

for something like her. I, but not not the X, K. And the fact that IT will work on on restart is confusing .

because a time out no, that is weird. But the the APP that is causing the problem or the conflict may not be kicking in until a little bit after you open your computer or after you do something on your computer. So i'm on aside with hp on this one, I think have to reform at this whole computer and start from fresh.

Um the other thing you can do before you do that, have you tried booting up into safe mode? okay. So that's what we're going to do first.

So um is this a windows computer because it's H P right? So go on google. Okay so go to google.

Um and and uh google uh had to boot up into safe mode on windows eleven and IT will give you a the step by step instructions. It's it's different forever. It's it's slightly different for some computers.

But let's see, i'm looking at this year yeah, it's a little bit different. So I would I would just google the instructions for hp boot to safe mode for windows eleven. And so safe mode with that does IT will put your computer into the very basics of what he needs to do things.

And so what that means, this is not going to run all the different things that your computer has installed. It's just it's going to do the minimum basic. And so that way you can Better um isolate this issue and see if it's something that's running on your computer. IT doesn't sound like as a physical hardware issue because you you're telling me that you have plugged in other keyboards and they work just fine. So put IT into safe mood if when you put IT into safe mood and use this computer for an hour, so and the x uh works just fine, then we know that it's it's an APP on your computer.

So if you don't want to reformat your whole computer, which I personal think is epic of a deal, I I would do that on harper but I know if you have all your settings and things the way you want them, I would go through an uninstall, any APP on your computer that you don't recognize or don't need and um restart your computer. I would make you of all of the software updates for this computer and sold all the windows updates sound like you you're pretty much up to date with windows eleven here, but you know there might be something newer. So i'd make you of all those and then restart your computer more more time and see if this x issue continues to happen.

So um that is the the thing I would do. So safe mode, try, see what happens, clean up all the old apps and get more of those things. I would also, whatever you're using to create those macros or those shortcuts that you're doing, I would go in there and just I can make sure that there's nothing in monkey going on with that APP that is not taking over the X, K.

In some weird way. So those are the things I would do. And if force comes towards you gonna have to just factory reset this.

The good news says windows eleven has that built in. And it's pretty easy to do. You just have to make sure everything backed up before you do that. The promise, jackie, you don't want to bring your computer back from a back up. If you're reinstalled, everything is the problems probably just going to come back.

So what i'd recommend is just reinstalled every program that you want on there step by step to get those programs back instead of reinstalled IT from a drive that just has a back up. I good luck. That is an interesting, interesting predicament feature in I was thinking I was just as easy as a stuck key.

But clearly, there's something more going on there. X Marks the spot. X was x out x it's what's for express. I don't know that that makes sense. Meta is testing a video self hie for account verification.

This is incredible because you have no idea how many emails I get from people about their facebook account being hacked. Every day. People email me, you know, I excited one story on TV where I helped to one person get their facebook account back.

And now that story apparently comes up, whatever you search, facebook account hacked. And I am apparently the person to get touch with, I cannot help you get your facebook account back. It's impossible. It's really, really tRicky. But facebook is testing. They know this is an issue, so this is a video cell e so you go to facebook 点 com slash hacked or instagram 点 com slash hacked。 Typically you have to upload, like all kinds of verification ID all this stuff.

But they're testing a new video cell e so you would take a video cell e and IT would compare that video cell e to the profile pictures on the account, the locked account, and just basically analyzing the the image wise have to be a video self fie. Because I may ask you to do different things that may say smile IT, may say closure ze IT may say, blink your eyes that way IT knows is a real human doing this. And then IT takes screen graphs from that and compares IT to the the profile pictures.

It's the same way that they add verification. If you've ever set up face idea on your iphone, or if you've ever added your I D to A A mobile wallet is very, very similar to that. But the good news is this takes about a minute.

IT will get you back your account. And its way tougher for hackers to abuse this because they're not you, because what does a hacker do IT immediately, when they trick you into giving up your your account, they immediately going and change your email address. They change everything and they take over and you cannot get the stuff back because everything's different.

You can cut the recovery code, you can get the email password reset because everything's different, but if you can do the video self and say, hey, this is me, it's me. Come on, look at me. It's not know some other person is trying to get in.

That's a much Better system. So hopefully more people have access to that. I think that met is going to find that a very successful system.

If you want to see if it's available, you can go to meet A A facebook 点 com flash hacked。 Instagram 点 com slash hacked。 If you have gotten hacked, by the way, the best way to not get hacked is to is to set up two factor auth indication.

There's a story going viral right now about this woman in the bay area of a sanford cisco who was tricked into giving a hacker access to a facebook account. SHE actually went to facebook headquarters, banged on the door and said, hey, give me access to my account back. And they said, we don't do that.

They give her like a print out. I guess she's not the first person to do this. So he literally gave her a printout with A Q R code to go to facebook 点 com slash hacked。 And she's like, no, this is not good enough.

And so her trick SHE actually paid for meta verified you can pay fifteen dollars to verify your account. And then when you do that, IT unlocks the customer service rep that can actually help you. So he did that and he got her entire count back.

So ah within hours. So if you ever ever an issue, I can't recommend this. But you know what, if you're really, really hard up for getting your account back, you've got pictures and memories on there that you want to get back to sign up for matter verified for a month, get your account back and.

When you're paying, they are ready to help you. When you're not paying, they could care less. I'll put the link to that story on my on the show notes.

You can see that, by the way, thanks to kim for sending me. A couple people sent that story, but kim is the one who actually texted IT to me and said, hey, you should do this on the shelf. Eighty eight, rich, one or one, eight, eight, eight, seven, four, two, four, one, zero, one.

Coming up, i've got my review of the robot. Kitti litter box anima tell you the company that lets you activate an apple watch on a solution plan, great for seniors, great for kids, and it's a very, very good value. This is rich on tech.

I was just walk in the whole way of the radio station here, and I found, I can believe this, a fax machine. I mean, we are just talking with the collar a in and brian in a washington about the facts machine. I hadn't seen one.

I must be a decade and turn off on walking through the studios here and I see a fax machine. And good thing I didn't post the picture because the phone number for the fact is right on there. Actually, maybe we should start taking facts request since they used to do that, like back in the day, radio stations like facts in your your request, your song request.

There IT is say, I love, I will never forget my dad bought a fax machine. You know, my dad, you growing up at a small business, still does owned a roofing company and know so he's he's not the most tech person in the world above, push him towards tech. But one day he got a fax machine for his business, which was quite important because with a roofing in company is set up proposals and people have facts them back, signed.

While I just basically hijacked the facts machine, I literally took IT from his office, and I put IT in my bedroom, and I just SAT there. And I I didn't get faxes. what? what? Ten year old kid gets faxes? No one.

But I just, I would make copies on here. And like, by the way, back in the day, IT wasn't like a laser one. IT was like I was like a rolled up explain IT like the way I printed was like a heat roller and they're be like a roll of ink paper kind of thing I was really wear.

But anyway, that starts my story about hy jacking his fax machine. This is really, really useful to know. U.

S. mobile. I was on the phone with the CEO yesterday. We had a nice log conversation. So I do.

You've got to explain this all to me because you're you're doing stuff hear that nobody else is doing. So if you're not familiar with U S. Mobile, um they are sort of the the geeks kind of favorite M V N O.

M V N O is mobile virtual network Operator. So what does that mean? That means that they least space from three major virus companies, A, T and t, verizon, t mobile and a new reseed.

So mitt mobile used to be an M V N O. Well, now I think they still are, but they are now owned by t. mobile.

But U. S. Mobile, independent. And what they're doing as theyve got all kinds of plans that you can customize.

So if you want to plan that just has talk in text, you can do IT. If you want a plan that just has, you know, that's on team mobile, you can do IT. And by the way, you can switch Carriers.

They call themselves a super Carrier because you can say half way through the month, you know, i'd rather be on t mobile. Let me switch to that network. I'd rather be on A T.

Let me watch that work. I'd rather be on verizon. Let me switch to that network without I mean, I just takes us a couple seconds to their APP.

It's really, really interesting. They have a new apple watch plan, which most m vinos. If you go to them, they don't really let you have an apple watch because they they're not equipped to handle that visible.

Does I know that mt. Mobile apparently is going to that functionality, but this is an independent one. And so you can go on there and just activate an apple watch on their plans. If you're on one of their plans, you can add an apple watch or you can just do a standalone plan, which is launching next week. So if you just want to pay, uh, literally, let's see how much IT is.

IT is seventy eight dollars for the whole year to have an apple watch stand alone plans, six dollars and fifty cents a month that gives you unlimited to talk and text data, wifi calling, instant activation through them. You don't have to go through the apple watch APP. This is great.

So seven, eight dollars for the year. Most Carriers are charging like fifteen a months for this at this point. So U S.

Mobile 点 com check IT out the standalone plan is launching next week right now。 We're launching the companion plan this week, but you have to have A A plan through U S. model. But anyway, check out I really am a big fan. I love they're doing because I sit there and I look at the things you're doing.

I like this must be a bunch of nerds behind this company because they're doing stuff that nerds appreciate the way that they do their pricing, the way they do their plans, the way they do everything is just very nerd oriented. So that means it's very customer centric um and so I really like that anyway. Very cool.

I will probably activate an apple watch on a standalone planks. I love the idea of just having the watch by itself without being connected. Anything else.

Do you know that one of the major Carriers charged me? I think that was fifteen or twenty dollars a to pause my apple watch plan. And by the way, they charged about thirty dollars just to activate an apple watch.

So anyway, that's IT rich on tech. Dot TV coming up. We are going to talk to the CEO of bit warden about why you should be using a password manager yesterday.

This is rich on tech. Recently, I spoke with a bit ward in CEO, Michael cRandall. We talk about password managers and why you need to use one today. Here is the .

warden is a password and pass key manager. So IT helps people manage the the sometimes hundreds of different credentials that we have to log in to various accounts on websites.

Why is this so important to use a passport manager these days or any day?

sure. You know. Unfortunately, security breaches have become increasingly common as a part of our lives, both for companies and for individuals.

Rich, um last year eight hundred and eighty thousand people were victims of cyber crime to the tune of cloth and a half billion dollars. And why does that happen? It's because we're all human. And what makes IT easy for us to use technology also makes IT easy for hackers to take advantage of this.

For example, using simple gossip passwords makes IT easier for us, easier to get hacked, reusing them across different websites and accounts, never checking if they've been compromised or if they show up on the dark web, all in victim of fishing attacks. Um so the best way to say safe is pretty simple. It's make sure you have strong unique passwords for every website or account that you use and that's where a password manager comes in handy. IT makes IT easy to create strong passwords for every account and remember them for you and even auto fill them when you go to use that account website and that's across all of your devices, whether it's your phone, your desktop, your tablet, whatever. Um finally, IT makes IT easy to share those with your family or with colleagues at work so you can touch upon this.

But why shouldn't you use the same, the same password over over? Some people think I got a good password I just use everywhere. Why is that a bad idea?

It's a bad idea because sense of password is like a key to accessing any account if you use that same key everywhere, and a bad actor gets a hold of IT, they can get in everywhere. Whether if that key only gets you into one of your accounts should IT get compromised. The other, all the other accounts are safe. So it's compart mentalizing of your attack surface or your your risk.

And what do you think makes one, uh, password manager Better than another? Or what should people look for in a good password manager? Obviously, you d love and everyone went a bit warden with, there are many choices. So what do you think people should look for? They're comparing different password managers.

yes. Well, number one in and this is a special commitment from bit warden is we believe it's important to have a fully featured free version that offers that pretty much free to ose for the full purpose for meaning unlimited loggins, unlimited um credentials across unlimited devices. And it's our commitment to have that free forever.

We think that's important. It's part of our mission uh, to help build a world where nobody gets hacked is removing the fact that there's there's some Price for entry there. Um we also think its important to have an engaged global community so everyone can help each other.

So look for that in any product are looking for. We believe open source architecture is critically important because IT means there more eyes on the way the software is built. After all, it's storing your precious secrets that are the keys to all of your accounts.

So having an open source means that many people can work on IT developing, but more importantly, there more eyes on the product looking for vulnerabilities. All software can have vulnerabilities. The trick is to find them more quickly and get rid of them.

And I I you know, the number one thing I hear about password managers is IT seems like a lot of work, you know, does IT take some getting used to to kind of get into the flow of using one of these things IT.

Does we find there's an aha moment that comes more quickly than most people imagine. Look, anything that's new can take some time to learn, a few minutes to learn. Most people find that once they learn, the password manager IT radically simplifies their life and allows them not to worry about the good practice of having strong unique passwords.

IT also makes logging in a lot faster. The for the payoffs for a few minutes that you spend learning IT is not only that you're more secure, but it's more convenient and and and of course, IT sinks your passwords across different devices. So a few minutes of learning really can lead to a lifetime of time savings and stronger security.

And you know, I always like to share that the classic story we hear is from everybody I am care if fits the seso at at a big company that conversation always turns to, yeah, i've been trying to get my mom and dad to start using bit warden, uh or to start using a password manager. And often in the story we hear that took a while to convince them to try that new thing. But once they do, they would never go back, and they feel safer. And the kids feel safer that their parents are using. Sa.

what's changed since the last time I talk to what's change in the security world? I mean, I know pass keys obviously have come up a little still, people trying to figure that out, but anything substantial is that just more, you know, more data breaches and things like that or what?

Well, you mention two big things that I would double like on there. One of them is, uh, the advent of paces, of course, says I mentioned at the beginning, data breaches. They just seem to be getting more and more common are a lot of them are type to run somewhere.

And the thing about that is that important to recognize is that has become a very lucrative business model for the bad guys, for threat actors. They have a direct way of catch cashing in when they do a credential breach and then get into a businesses systems. Uh, I would also reemphasize the packy development.

It's uh it's gaining a lot of momentum. I was just at a conference last week down in carls bad california called authenticate. And just to mention three companies that happen to stick out between google, amazon and ebay, they now have a billion users who have signed up to use package.

So it's a major effort across the industry because IT does keep people safer. That's by the way, another thing you should look for in a password manager is make sure that IT also supports pass keys. Those are an advancing security that, that help people stay safer and there are also even easier to use.

But i'm just curious about you're take on the the password manager in I O S A teen.

The position we take, remember, are one of our important visions warden is to help build a world where nobody gets hacked. So when I talk to folks, I say, look, if you're using any password manager, you you're Better off than not using something. So I never criticize the fact that there are multiple solutions out there.

And we're beliefs in the notion that there your credentials, you should be able to take them anywhere and use them with equal ease, whether you're using mac or windows or linux, whether on mobile or a desktop or your uh you know ipad or a tablet of some sort. It's important to have that independence uh, and flexibility. So that's our take on IT.

Some password manager is Better than nothing. If you really want to go all the way, I would go with a third party solution that gives you that independence and kind of notice non bias view. H to keep you safe everywhere.

When we talked about the learning curve, uh, don't let that scare you away. The the learning curve is really very, very short. It's a small investment for a very big pay off for those who aren't using password management yet.

So really encourage people dive in, make yourself and your loved ones safer but away. This is, as you know, cyber security awareness month. So it's a great thing.

We're all focusing on that. We're coming into this holiday season where theyll be more online shopping at sea. Everybody's more vulnerable than ever at this period of the year. So it's a really good time to go try something out if you're not using a password manager.

Once again, that is bit working. CEO, Michael cradle and yes, please use a password d manager. I know IT takes just a little bit to get up to speed and get everything going with that, but once you do, like you said, IT makes my much easier and much safer. And I do love bit warden because they do have a free level forever that is unlimited.

Unlike a lot of the other password apps I coming up, we're going to open up the feedback g, and i've got a couple more stories to tell you, including my review of the high tech Kitty litter box, simply safe has a new outdoor security system that is A I powered, and how to use your airports to hear Better in noisy restaurants. This is rich on tech. We are gonna to the feedback in just a moment, but first, just a couple more items of no.

Simply safe has a new AI powered outdoor security system with an agent that's alive that monitors so these security agents can respond to potential threats within thirty seconds. They use A I for human detection to, like, see if there's a human on the camera. And then that uses face matching technology to recognized if that person is a family member or a trusted neighbor.

If not, they may commence a live. Live Operators say, hey, what are you doing there? It's got two way audio.

They can activate sirens and spotlights. And this is fifty dollars a month if you want IT just for overnight outdoor from a to six am. Eighty dollars if you want IT for twenty four seven.

So it's basically like having a live security guard remote, of course, monitoring your place one hundred nine nine dollars. The face matching feature is not available in illini, texas or portland land organ. I did a story with a company that had this technology years ago called deep centeno and very, very similar.

So now simply safe has that. Let's see pete wells writing for the new york times. He is their food credit.

He said, you know, you have a pair of air pods. You can use them to hear Better in a noisy restaurant. You've got two features.

They are helpful for noisy environments, conversation boost and ambient noise reduction. Conversation boost uses directional microphones to amplify the voice in front of you. Ambient noise reduction reduces background noise mother directions, so we can go into accessibility settings and turn on these features.

And I will remind you that the airports pro to hearing aid feature is coming out this week, which will turn the airports pro to into basically hearing ages. Atn t has a new thirty day free trial of their network. So if you want to try out the a nt network, you're curious how works.

We live and work. You can activate this on your iphone for free for thirty days. No credit card or commitment required. You could do this all from home. We'll give you unlimited talk in text, one hundred gigs of data, twenty five gigs of hot spot.

And let's see all if this is downed the my A T and t APP or go to A T T cocom slash free trial. You don't have to change your phone number or anything like that. You do need an iphone ten r or up android support coming in twenty twenty five.

But if you want to test drive the eighteen eighteen network, you can not do that for free. And the robot litter box. So I tested the neaa m one.

This has an OpenAIr d esign, which cats like, they can look around whether doing their business. The system automatically cleaned the box after each use, this sort of rotates the waste into a collection draw, empty that draw every two weeks. I know that sounds like a lot or a little, I should say, but I did not.

There's no older what so ever. It's it's quite impressive and it's very easy. There's also an APP. This thing is connected to wifi, will tell you when to add more litter till you went to empty the bin, tell you how much your cat ways, how much they use this thing and for how long.

I did talk to event about these SHE said that the litter boxes are the number one reason catchers are given back to shelters and he did have some safety concerns for the automated boxes, although those are mostly with the cheaper models. So probably don't go with a knock off model because cats have died in these things. The one I tested, six hundred dollars, was on sale during prime day for cheaper than that went down to four hundred.

The the market leader, I think, is the whisker litter robot for that seven hundred dollars. And yes, is all bunches of sensors built in to stop the Operation, if you know the cat is in there, whatever. But I I am very impressed.

This thing to me is life changing. I know it's expensive, but i'm telling you, IT is absolutely incredible. I let's open up the feedback.

G, this is the feedback, plus the male back. These are the emails, comments and questions I get from you. If you want to submit ours, go to rich on tech dot TV and hit contact.

Steve from boa, california says, hey rich, i'm impressed how your tech advice has improved over the months that you took over the show. Since i'm such a soccer, I ordered the new kindle color, but having listened to your most recent episode, I realized I didn't need color and cancelled. However, being such a soccer, I did order the newspaper White, even though my current one works just fine.

All the Steve you, I hear that new gadgets can get enough from, sometimes shown from lakri. Anta, who listens on caffe, says, hey rich, I love your show, but today I have a bone to pick. I listened with interest your interview with a guy from swan bitcoin, but was incredibly disappointed that you didn't ask him about the outsized amount of electricity that mining bitcoin consumes.

As the cyp to industry expands, there will be further strain on the already fragile grid as energy Prices get pushed up. I was very interested in hearing what is perspective on that issue was but I guess it's okay as long as everyone's getting rich sad. h. Shawn, that was a misfire on my par. I should have ask them about that.

In fact, I should have ask them about the all the issues with with bitcoin because there are several um and that includes not just the energy aspect of IT but um a lot of other things like the volatility of IT, the illicit use of IT, all that stuff there is there there's good and there's bad with everything in this world. Thanks for the email, Angel says he rich. As a non tech person who finally upgraded from an ancient motorable phone to a gently used pixel A, I appreciated the timely newsletter.

The articles help me understand what else I can do since I finally upgraded to have a decent camera. But I know I can do a lot more. George rides in about TV dialogue.

He's from o kills. He says, what's wrong with dialogue video and newer TV shows and movies? It's a widespread complaint. The new season of N, C, S, and FBI just came out, and I may have to stop watching.

That can understand what being said, not a problem with older shows or movies, talk shows and news come through clearly. Even cops recorded in the field is usually easy to understand. My five point one speaker system works fine for some content.

Wake up studios, your content is no good if we can follow along. The explosions and other sounds come and fine, but often the background music overwhelms the dialogue. So sound guys, what's up, George? This is an issue.

We watch T, V with captions most of the time, but that's mainly because of all the stuff that's going on the background of our house with the kids run round. But I know a lot of people do that, and I know there's A A lot of the sound bar specifically talk about the dialogue. So I know IT is an issue.

Jm, rights in hy rich, i've had problems with charging two different samsung phones. Some USB cables work, find at times, not at other times. Finally, I ground down the end of the connector that goes into the phone.

This allows the internals of the cables connector to reach farther into the phones connector. And IT works, I use care only to grind a small amount of the connector material. I will tell you warning, do not do this at home.

Do not try this at home. Modifying cables can be dangerous and might damage your device. I'm glad that worked for jim, but I cannot recommend doing that.

Ah let's see here, mark says from carls bad california. Thanks, man. Love your show. By the way, I was home yesterday and asked alex a to play rich on tech and I popped up right from amazon music.

Nice and for that so I can't at that one don't have time for that one that is gonna IT for this episode of the show. Thanks for for calling. Thanks for email.

And you can find links to everything I mentioned here on my website. Just go to rich on tech dot TV. Once again, all the shown noted there.

And if you want to hit contact, you can get in on the feedback. You can find me on social media. I am at rich on tech.

You know i'm active on instagram. Please check my stories. I'm also on x dangling in threads and also on facebook.

Next week we are gona talk to cyber security girl SHE is very popular and he is on made a name for herself on social media helping people out, so will be interested to hear what he has to say. Thanks so much for listening. There are so many ways you can spend your time.

I do appreciate you spending IT right here with me. Thanks to everyone who makes this show possible. Adam, in today for bobo came on calls. My name is rich to miro. I will talk to you real soon.

John store is back in the host chair at the daily show, which means he's also back in our ears on the daily show ears edition podcast, join late night legend john steward and the best news team for todays is biggest headlines, exclusive extended interviews and more. Now this is a second term we can all get behind. Listen to the daily show, hear a addition on the I heart radio, APP, apple podcasts, or wherever you get your podcasts.

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