Jacqueline Karlin, Sr. Director of AI Product & Personalization at PayPal, discusses how AI is revolutionizing the financial technology landscape, particularly in payment transactions and operational efficiency. She highlights the importance of mindful product management and the balance between innovation and responsible AI usage.

Key Takeaways:

PayPal's three main AI investment areas
How PayPal is using AI to drive product innovation and improve customer experience
How to be a responsible technologist, contributing positively to the community
Ethical practices to find product-market fit while avoiding biases
The need for transparency, trust, and responsible AI
How we can develop AI literacy among consumers

Guest Bio: Jacqueline Karlin is the Sr. Director of AI Product & Personalization at PayPal. With a rich background at industry giants like Amazon, Meta, and Santander, Jacqueline has launched AI-powered products used by millions of consumers around the world today. As a thought leader in the AI space, she is dedicated to advancing industry standards and exploring the transformative potential of AI in financial technology. Her approach combines a pursuit of driving value to customers with a passion for responsible AI, with the ultimate goal of building products that matter. Join us as we explore her insights on the transformative power of AI in financial technology!

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About this Show:

The Brave Technologist is here to shed light on the opportunities and challenges of emerging tech. To make it digestible, less scary, and more approachable for all!

Join us as we embark on a mission to demystify artificial intelligence, challenge the status quo, and empower everyday people to embrace the digital revolution. Whether you're a tech enthusiast, a curious mind, or an industry professional, this podcast invites you to join the conversation and explore the future of AI together.

The Brave Technologist Podcast is hosted by Luke Mulks, VP Business Operations at Brave Software—makers of the privacy-respecting Brave browser and Search engine, and now powering AI everywhere with the Brave Search API.

Music by: Ari Dvorin

Produced by: Sam Laliberte

LIVE from AI Summit: PayPal’s Approach to FinTech and Responsible Product Management 24:17 Share

The Brave Technologist

Shownotes Transcript

LIVE from AI Summit: PayPal’s Approach to FinTech and Responsible Product Management