In the 1980s, China was a place of immense potential and opportunity. Beijing was characterized by a sea of bicycles and frequent dust storms in the spring. Restaurants were state-owned and closed by 7 PM. American businesspeople lived in a few hotels, primarily the Peking Hotel, where they would gather in the evenings to share experiences. The healthcare system was outdated, relying on pre-World War II technology, and there was a significant need for modernization in various sectors.
Roberta Lipson started by importing medical technology and training Chinese doctors on its use. She founded Chindex, a company that distributed medical equipment, scientific instruments, and industrial equipment. Over time, she recognized the need for better healthcare delivery and established United Family Healthcare, which introduced modern hospital standards and patient care practices to China.
United Family Healthcare operates as a private, appointment-based system that prioritizes patient privacy and high-quality care. It connects patients with global medical expertise, including clinical trials and consultations with top specialists worldwide. The network spans multiple cities in China, sharing medical records and resources across its facilities to ensure consistent care for mobile patients.
Opening a for-profit hospital in a communist country was initially met with skepticism from Chinese officials. They questioned the feasibility and logic of such a venture. However, Roberta Lipson persevered, lobbying officials and demonstrating the potential benefits of modern healthcare delivery. Her efforts paved the way for foreign-invested hospitals in China.
Roberta Lipson advises American entrepreneurs to remain optimistic and creative, even during challenging times in U.S.-China relations. She highlights that the Chinese government is open to foreign investment, and the market's growth potential remains significant. She encourages entrepreneurs to explore opportunities in China, emphasizing that periods of difficulty often present the greatest opportunities.
AmCham serves as a platform for American and Chinese businesses to collaborate, discuss challenges, and advocate for solutions with both governments. It has played a crucial role in maintaining the U.S.-China relationship during difficult times, acting as a stabilizing force. AmCham also facilitates dialogue and understanding between the two nations, especially when government-level communication is limited.
The Jewish community in China dates back to the Tang Dynasty, with significant settlements in Kaifeng and later in Harbin and Shanghai. Jewish immigrants contributed to various sectors, including healthcare, education, and the arts. During World War II, Shanghai provided refuge to Jews fleeing the Holocaust. In modern times, Roberta Lipson co-founded the Beijing Jewish community, which has grown into a vibrant and enduring group.
Taking her company public in the U.S. in 1994 was a novel concept, as no Chinese companies were listed on NASDAQ or the New York Stock Exchange at the time. Despite Wall Street's limited understanding of China, Roberta Lipson successfully raised capital by leveraging her company's track record in China. This move provided the credibility and funding needed to expand into healthcare services.
Roberta Lipson strongly encourages Chinese students to pursue education in the U.S., emphasizing the quality of American universities and the opportunity to broaden their perspectives. She believes that studying abroad is a valuable experience that fosters personal and professional growth, and she urges students not to miss out on this opportunity.
Roberta Lipson highlights the natural beauty and cultural richness of China, with favorites including Xinjiang's mountains, Inner Mongolia's grasslands, Gansu's deserts, and Yunnan's cuisine. She also praises the Guilin to Yangshuo boat ride as world-class. Despite living in China for over 45 years, she continues to discover new and fascinating places.
We're joined by Roberta Lipson, Chairman of the American Chamber of Commerce in China. We ask her about her 40+ years in China and founding United Family Healthcare. She explains how we can deepen the US-China friendship.