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cover of episode The Art of Building Trust in Marketing with John Jantsch

The Art of Building Trust in Marketing with John Jantsch

2025/3/7
logo of podcast The Home Service Expert Podcast

The Home Service Expert Podcast

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J
John Jantsch
T
Tommy Mello
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John Jantsch: 我专注于帮助小型企业建立可持续的营销系统,这不仅包括吸引新客户,更重要的是通过追加销售和客户推荐来留住现有客户,并将其转变为企业的营销力量。我的方法注重战略规划,首先了解理想客户,然后创建能够解决他们问题的营销信息和客户旅程。这包括建立信任标记,例如完善的网站、积极的在线评价和品牌一致性。此外,我还强调培训销售人员进行追加销售,并制定客户推荐计划,以提高客户终身价值。在与客户合作的过程中,我使用分阶段的方法,首先巩固基础,例如优化网站,然后逐步推进到潜在客户生成、转化和客户保留。我建议企业主不要试图做太多事情,而是专注于少数关键领域,并持续跟踪和优化营销效果。 在与AI相关的方面,我认为AI不会完全取代传统的营销方法,但它正在改变搜索行为和流量分配。企业需要适应AI带来的变化,关注客户新的搜索方式和平台,例如TikTok和Reddit。同时,AI也会改变企业内部的运作方式,包括招聘、管理和流程优化。因此,企业需要积极学习和适应AI技术,以保持竞争力。 Tommy Mello: 作为一名小型企业主,我深知营销的重要性。我与John Jantsch的对话中,我特别关注如何通过各种营销渠道(包括广播、广告、社交媒体等)建立品牌知名度和客户信任。我还了解到,持续的客户关系管理和追加销售对于企业长期盈利至关重要。此外,我们还讨论了如何有效地利用AI技术来优化营销策略,以及如何应对来自大型企业和私募股权投资的竞争。John Jantsch强调了建立信任的重要性,并提供了一些实用方法,例如与其他企业合作营销、利用客户推荐、以及培训销售人员进行追加销售。他认为,在营销中,持续跟踪和优化效果至关重要,并且需要根据市场变化调整策略。

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In this episode, Tommy speaks with John Jantsch, a marketing expert and founder of Duct Tape Marketing, about the critical role of marketing in small business success. John is an expert at creating marketing strategies, building trust with customers, and creating tailored marketing systems for small and large businesses. In this episode, John provides actionable strategies for generating leads and retaining customers through effective sales training and referral systems, and gives his advice on how to adapt to the future of AI in marketing.  For more information about John and his company, you can visit ducttapemarketing.com Don’t forget to register for Tommy’s event, Freedom 2025!  This is the event where Tommy’s billion-dollar network will break down exactly how to accelerate your business and dominate your market in 2025.  For more details visit freedomevent.com