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cover of episode 547: Lessons from The Art of Shaving with Eric Malka

547: Lessons from The Art of Shaving with Eric Malka

2024/12/16
logo of podcast The How of Business - How to start, run & grow a small business.

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Eric Malka: 在波多黎各的第一次创业经历,以及之后在不同领域的创业尝试,最终创立了Art of Shaving。他强调了资源有限反而促进了创新,并阐述了其创业哲学“宏观思考,微观行动”。他认为,资源受限可以成为优势,迫使创业者以不同方式思考,并提出“爬行-行走-奔跑-飞行”的企业发展模式。在企业发展中,谨慎和明智的决策至关重要,要量力而行,稳步发展。即使面对诱人的机会,也要根据自身情况和发展战略做出判断。运气在创业过程中至关重要,但运气并非偶然,需要创业者主动创造机会。 在Art of Shaving创立之初,男士美容行业发展缓慢,缺乏有效的销售渠道。Art of Shaving的产品起初是销售其他品牌的,之后才开始自主研发和生产。品牌和销售环境对产品销售起到了关键作用。在创立之初就已计划好公司退出策略,并设定了时间表和价格目标。他认为品牌比公司更重要,知识产权是品牌中最有价值的部分。他将创建Art of Shaving的历程比作建造火箭,强调了前期积累的重要性。他分享了公司被宝洁收购的经历,以及在品牌建设和公司发展中的一些关键决策。 最后,他总结了创业的经验教训,并强调了品牌建设和知识产权的重要性。他认为,品牌比公司更有价值,知识产权是品牌中最有价值的部分。 Henry Lopez: Henry Lopez作为主持人,主要引导Eric Malka讲述其创业故事,并就一些关键问题进行提问,例如资源限制对创业的影响、谨慎决策的重要性、运气在创业中的作用、品牌建设和公司收购等。他与Eric Malka就这些问题进行了深入的探讨,并对Eric Malka的创业经验和观点表示赞赏。 Henry Lopez: Henry Lopez主要引导访谈,提出问题,并对Eric Malka的回答进行总结和评论。他与Eric Malka就创业过程中遇到的挑战、机遇以及成功因素进行了深入的探讨,并对Eric Malka的创业经验表示赞赏。他强调了Eric Malka的创业故事中的一些关键点,例如从小做起、谨慎决策、品牌建设以及运气等因素的重要性。

Deep Dive

Key Insights

Why did Eric Malka emphasize starting small with limited resources when launching The Art of Shaving?

Starting with limited resources forced Eric to think innovatively and focus on building a strong foundation. He believes constraints can spark creativity and lead to sustainable growth, as seen in his journey from a $15,000 investment to a globally recognized brand.

What role did branding play in the success of The Art of Shaving?

Branding was central to The Art of Shaving's success. Eric focused on creating a premium, emotionally connected brand, which became more valuable than the company itself. This emphasis on branding and intellectual property ultimately led to the acquisition by Procter & Gamble.

How did Eric Malka handle the decision to expand The Art of Shaving after initial success?

Eric expanded cautiously, ensuring the business model was scalable and proven before seeking financing. He followed a 'crawl, walk, run, fly' methodology, emphasizing prudence and timing to avoid overextending the business.

What was the significance of the New York Times article in the growth of The Art of Shaving?

The New York Times article in 1997 was a pivotal moment, bringing widespread attention to the brand. It led to a surge in sales and national recognition, enabling Eric to open a second location on Madison Avenue and scale the business rapidly.

Why did Eric Malka sell The Art of Shaving to Procter & Gamble?

Eric sold to Procter & Gamble because they became the global leader in men's grooming after acquiring Gillette. The Art of Shaving, as the top luxury men's brand in the U.S., aligned perfectly with P&G's strategy, making it an ideal acquisition target.

What advice does Eric Malka offer to aspiring entrepreneurs about building a brand?

Eric advises entrepreneurs to focus on creating a strong, emotionally connected brand rather than just building a company. He emphasizes that intellectual property is the most valuable aspect of a brand and is key to long-term success.

How did Eric Malka's wife contribute to the success of The Art of Shaving?

Eric's wife played a crucial role in product development, becoming one of the top formulators in the industry. She also managed the first store while Eric focused on scaling the business, making her a key partner in the brand's success.

What was the impact of the metrosexual trend on The Art of Shaving?

The metrosexual trend in the early 2000s significantly boosted The Art of Shaving's growth. It aligned with the brand's focus on premium men's grooming, helping it gain traction and establish itself as a leader in the category.

What lessons did Eric Malka learn from his early entrepreneurial failures?

Eric learned the importance of prudence, patience, and starting small. His early failures taught him to focus on building a scalable business model and to avoid overextending resources before the foundation was solid.

Why did Eric Malka write the book 'On the Razor's Edge'?

Eric wrote 'On the Razor's Edge' to share lessons from his entrepreneurial journey, including both successes and failures. He aimed to provide actionable advice to aspiring entrepreneurs and increase their odds of success in the challenging world of startups.

Chapters
Eric Malka's journey from an undocumented immigrant with $100 to the co-founder of The Art of Shaving, a luxury men's grooming brand eventually acquired by Procter & Gamble. He emphasizes the importance of starting small, thinking big, and the role of constraints in sparking innovation.
  • Started first company at 19 selling surfwear in Puerto Rico
  • Fourth entrepreneurial project was The Art of Shaving
  • Started The Art of Shaving with a limited budget of $15,000
  • Emphasizes 'think big, start small' philosophy
  • Developed 'crawling, walking, running, flying' methodology for business growth

Shownotes Transcript

Translations:
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Welcome to the How of Business with your host, Henry Lopez, the podcast that helps you start, run, and grow your small business. And now, here is your host...

Welcome to this episode of The Howa Business. This is Henry Lopez, and my guest today is Eric Malka. Eric, welcome to the show. Thank you, Henry. Thanks for having me. Absolutely. Eric Malka is with me today to share his inspirational entrepreneur journey, including co-founding, growing, and exiting The Art of Shaving. The Art of Shaving is a men's shaving and skincare brand. We'll get a little bit more into what they do. And also, he has a new book titled On the Razor's Edge.

You can find all of the Howlabusiness resources, including the show notes page for this episode. And to learn more about my coaching programs, please visit thehowlabusiness.com. I also invite you to please consider supporting this podcast on Patreon. And I encourage you to subscribe wherever you might be listening so you don't miss any new episodes.

Let me tell you a little bit more about Eric. Eric Malka, as I mentioned, is the co-founder of The Art of Shaving and currently managing partner of Strategic Brand Investments. He's a serial entrepreneur, an investor, a coach, an author, and a natural health advocate. Under his leadership as CEO, Eric is credited for pioneering the luxury men's grooming and barbering industry.

The Art of Shaving is, as I mentioned, a men's shaving and skincare brand that offers products and services to help you achieve a close, comfortable shave. They offer a variety of shaving products, including shaving creams, soaps, beard care products, and pre-shave oils. Their products are made with botanicals and essential oils and are designed to be dermatologist approved and irritation free. So that's kind of where they focus.

Eric recently released his book, as I mentioned, On the Razor's Edge, which offers insights into his journey and actionable, which is what we're all about on this episode, on this podcast rather, actionable advice for business owners. Eric lives in Miami Beach, about two hours south of where I am on I-95. And so once again, Eric Malko, welcome to the show. Thank you. Thank you. How did you end up at Miami Beach?

Funny enough, I moved to Puerto Rico in 1988. Is that right? And after living there for five years, I wanted to come back to the U.S. mainland, but New York City felt like a non-starter for me weather-wise. And I came to a seminar in Miami Beach in 93, and it was like a light bulb. I was like, this is the perfect place.

Perfect compromise between Puerto Rico and New York. And of course, you got plenty of New Yorkers in case you need some of that. Yeah, they've all got the memo now. A few days late. No doubt. And where did you grow up? I was born in Morocco in Casablanca, and my family migrated to Canada when I was 10 years old.

So I basically grew up between those two places. I could detect an accent, but I can't place it. Thanks for sharing that. It's all over the place. It's all over the place. Yeah, you're from all over and now Miami Beach. So you have such a mix of people and that's part of what makes it fantastic. Well, great. Tell me the brief story as I was trying to do the research on LinkedIn. It only goes back so far. What were you doing before you launched The Art of Shaving?

So the Art of Shame was my fourth entrepreneurial project. I started my first company when I was 19 years old in Puerto Rico, actually. I was selling surfwear on the island.

I had access to manufacturing and I would sell anything somebody wanted me to make. And surfwear became kind of my niche. And eventually, believe it or not, one out of three people on the island were wearing my bathing suits on the beaches. Wow. It was kind of fun. Then I went completely the other direction. My manufacturer...

asked me to join them because they were awarded a huge contract by the U.S. government during the first Gulf War, Operation Desert Shield in 1991. So that was really my master's degree in business during those years. We grew the business dramatically in a short period of time. That was a great school for me.

And then my third company is where I lost everything I had made with the first two. I was trying to distribute music through the use of mail. Unfortunately, the internet was not there yet. So the business failed and I lost everything. That was in 93 and 94 in Miami after I moved here. And from there, I met my wife.

And we moved to New York City in 1995 to seek opportunities in the Big Apple. Back then, Miami was limiting in the sense of entrepreneurial, not like it is today. But back then, we felt that New York would provide more opportunities, and it did. Mm-hmm.

You, even after that failure, which I, you know, for a lot of people, it's kind of like, all right, I tried business. Let me go the more traditional, get myself a job. What, what is it about you? And since when has this been instilled in you that you had to be an entrepreneur? Well, it was a combination of circumstances. Don't forget. I arrived in

I arrived in New York City at the age of 17 years old on a Greyhound bus from Montreal with $100 in my pocket. I was undocumented immigrant and I had dropped out of my first semester of college. So my prospects for getting a great career was non-existence. I'm not very employable, as you can tell already. So as an illegal alien in Puerto Rico, actually,

I couldn't get a job, but I was told that I could own a corporation and take profits from it. And that's how I became an entrepreneur. So after my big failure of 94, I was really demoralized as an entrepreneur, as an aspiring entrepreneur with huge aspirations.

I was very demoralized. I was a bit traumatized by how much I screwed up. So I got a job in New York City and it just so happened to be for a distributor of men's grooming products from the UK. And that was my introduction to the category.

In parallel, my wife was studying her passions for natural medicine, aromatherapy, herbalism. And those two things kind of came together. She was also very entrepreneurial and ambitious. We had a very common goal to develop a business. I was a little skittish because I had no money to invest.

and insecure because I felt that I was not a good entrepreneur having failed miserably before. And that really was the foundation to my philosophy to think big but start small. It was actually by having limited resources in 1995 when I moved to New York,

When we decided to open a business, we said, what business can we start with $15,000 or less? Because I knew that's all I could really get from selling my car. And we really thought maybe a small little store that sells shaving products.

My wife is Parisian and, you know, we love these small specialty stores, you know, the cheese shop and the meat butcher and the perfumery. There's, it's a world of, we come from a world of specialty stores. So we thought, why don't we just be completely specialized in shaving? We had seen concepts like this in my travels to London for my job. And we felt this could work in the United States. Nobody really has brought that concept here. So yeah,

That's how we basically started with a very small budget that allowed us to start in a tiny, tiny way and scale it to become what it became in a relatively short period of time. I mean, 12 years from kitchen table to strategic acquisition is really not a long time to build a global brand. So yeah.

Quite an experience. I want to interrupt because this is such a key point that you're making here, Eric, about. I often have mentioned this and others have mentioned it as guests that if you had had a million dollars to spend, that wouldn't have made it necessarily any better. That constraint of limited resources forces you to think in a different way.

forces you to start small but think big, right? And that, so that limitation actually can be beneficial, can't it? I believe wholeheartedly that it was the secret to my success initially. I can tell you that I just closed the company I started four years ago and having a lot more resources with that project

worked against us, I believe. So you don't have to think big. Having a small mom and pop business, there's nothing wrong with having a small business if that's what you want. But if you aspire to go far and high, your best bet is to start small.

And another methodology that I developed because of that is the concept of crawling, walking, running, and then flying. A lot of businesses I coach that get into trouble is because they try to run before they could walk or fly even before they could walk. And that could be the kiss of death. You really want to front load your success in the beginning phase.

of your journey to really create a foundation that you can build on. We built the Art of Shaving for nine years to a $10 million revenue. And then we went to $100 million in nine years after that.

So that J curve really requires some early discipline. Yeah. And it's really a marathon. And if you, if you get to the marathon start line with a sprint like mentality, you're not going to finish the race or you're going to lose it. Agreed. You took the time again out of necessity, but also understanding that that was the best way to do to build that foundation for

And then the growth seemed exponential, but only after you had invested the time and effort in building that solid foundation. So I suspect that you had a very strong working model, business model. The systems were in place. All of that was there before you expanded. We expanded once the business model was finalized and scalable. It was a proven scalable business model.

We have the, then it was easy to find financing, believe it or not. You know, it shouldn't be that hard to get investors. They want to be part of that journey. You just have to bring them in when you're ready, not when you have, you know, a dream. So yeah, I, that's exactly how it happened. And I think one of the other methodologies is,

and mindset that I teach entrepreneurs is the concept of prudence. And I think I was very lucky to be both aggressive with my company, but also prudent in my decision-making. I never tried to run faster than I could. I never tried to jump higher than I was able to. So we took the right steps at the right time to scale the company. And when we were ready,

The analogy I use in my book is the rocket ship, right? It takes 10 years to build a rocket ship and only four days to launch it to the moon. And I think a startup is like that. I mean, technology has changed things. If you're a tech company, it's possible for you to scale much more rapidly.

But I'm talking about luxury consumer goods and consumer goods. You know, creating a brand is really my niche. And that's really what I'm referring to. And to create a brand, there are no shortcuts. Right. Yeah. Similar to continue with the rocket analogy. It takes most of the energy is expended just lifting off and getting out of the atmosphere. Right. Yeah. It was in that initial stage to get that momentum is where it's

The energy is. But you know that finding that prudence has got to be a challenge because it's so easy to get caught up in the shiny object or we get offered something or somebody comes to us to expand or whatever the case might be.

Is there kind of a formula, just at a high level, that you apply to decide that we're not ready for that, even as enticing as it might be? Is there a formula? Again, it's prudence. It's wise decision-making. I remember I was being offered a million-dollar check in cash to buy merchandise that I knew 99.9% would end up in the gray market and that would damage our brand image.

I'm sorry. So explain that to me again. Who was, who was offering you this money? This company came out of nowhere once and offered us a million dollars to buy our products. Oh, okay. They would buy your products for them to resell.

to resell. And they told us they would resell them here or there, but we knew that wasn't true because in our world, you know, products end up in the gray market, Costco or other types of, and that would have been very detrimental to our brand at that stage of the evolution. Even though a million dollars in the bank would have been really nice to have, right? It was more than nice to have at that point, but we had to say no because we knew that

Our compass was about building a brand, not about making money. So we had to stay true to our strategy. And every situation is different. Every business is different. But Prudence...

is really time tested by wise decision-making process. - You had your wife at the time, it seemed like you guys were on the same page. Were there others in a close circle that you also went to to get help with that, to seek some wisdom? - I wish I did, frankly. I wish I did. - You didn't have a coach at the time or anybody else that mentored you? - These things were not common. Even all the books I read today,

Every time I read a book, I'm like, where was this book? Yeah. You know, in 1999. I mean, I would have loved, you know, I feel like I had to reinvent sliced bread and then I had to invent the wheel. You know, it was like, I wish I had the tools that entrepreneurs have today, but yeah.

Some of the tools that entrepreneurs have today, and this really my purpose is to change the conversation I think we've been having with the next generation of entrepreneurs in the last 10 years of scaling fast, of failing fast, of going, you know, I think we've seen some extraordinary successes in our, in our, in the last decade. And a lot of entrepreneurs think it's a lot easier to be successful than it really is. And, and,

I think the real conversation should be about what it really takes. What are the principles and elements to achieve long-term success? I'm not talking about making a few bucks here and there, but really developing a company that stands the test of time. And you can look at, even Amazon was started in a garage 20 years ago. These things don't happen. And many years of toiling away, selling books and selling. Selling books. Yeah, yeah.

So be ready to be on a, I call entrepreneurs treasure hunters because, you know, our business plan is kind of the map, but then we go off onto our journey and get clues how to get to our treasure. And then we have obstacles and challenges, sometimes even challenges that can be fatal. Right. I got to think that a part of this, you know, grow fast, fail fast thing

It comes from the tech startups that have been so influential and have gotten a lot of press. 100%. Yeah. And when I talk to tech entrepreneurs, I don't tell them the same things I tell consumers. No, it's a different animal. If you're not moving super fast and taking super high risk, you're going to get the rug pulled from under your feet. And that's why you see so many investors invest in seed rounds and just a glimpse of an app.

It's a whole different world, and that world is unique to itself. Agreed. Agreed. How much do you think that luck plays into it, if at all, in your opinion and experience? Luck is extremely important. Extremely important. And we can spend hours talking about how to create luck, but I can tell you that for me, luck is...

The difference between being successful and being extremely successful. It's not whether you're going to make it or not. Luck is the turbo factor, the multiplier factor, the 10x factor is the luck along the way, being at the right place at the right time. And there are ways to... Luck is not going to find you on the couch watching TV.

We all know that we have to create our own luck, but it's not guaranteed at the same time. You know, in my case, luck was essential.

Throughout my journey with the Art of Shading, from day one to the last day of my company, I can point to a dozen examples where luck was smiling in my direction and was a game changer. Just the fact that we rode the Metro sexual wave was extremely important.

Well said. Thank you for saying that. That whole snippet there I will be sharing with a lot of people because I think it's so spot on. I do believe we put ourselves in a position to get lucky, but then we need those breaks, like you said, for us to get to that next level. Speaking of, you mentioned the metrosexual, the urban, that involvement that happened in cities like New York City.

Define for me at that point in time when you got started, the landscape for a men's grooming. What did that look like in New York City? Well, my employer was selling these products to high-end retailers, but they were buying it for Father's Day and Christmas. It was an afterthought. It was a gifty item instead of socks and ties for your dad. So it was a real sleepy category.

And that's why we were motivated to open a store, because we felt that that's how we could create that lane. And, you know, with good instincts more than foresight, we created the distribution channel for the category that didn't exist.

And this location, was it just a retail location or could also get a shave there? I'm not clear on that. No, the first location was a tiny store, 200 square feet that only sold products.

And the only reason we rented that space is because it was in the Upper East Side of Manhattan where all the affluent consumers lived. And it was a location where seven businesses failed before us for lack of traffic. So, you know, they didn't even check. You know, they couldn't rent it for their lives. So that was our lucky break again to, you know,

And then our second store, we included barber services. That's when we introduced the whole idea of the barber spas. And that was on Madison Avenue. 10 months after opening our first store, we opened a second store on Madison Avenue. See, that's an example of having the, the, you know, the boldness, the guts, uh,

Because I don't know how prudent that is to have opened a second location after only 10 months. We were not prudent, but at the same time, it wasn't a risk because we had no plan B. And don't forget, we were young. And the younger you are, the more risk you should take. Agreed. I think the less you know about business, sometimes the better it is, isn't it? Oh, 100%. And we started looking for the Madison Avenue location before we had the money to pay for it.

Talk about shooting and asking questions later. But you had confidence. You had confidence in what you had built and what you could do here next with this brand. Three months into the first store, it was December and we sold $37,000. And we thought we had struck gold. Mm-hmm.

We were, you know, so we started looking for a location on Madison Avenue where we could have more profits. It wasn't until three months after in March that the New York Times did a two page article on our tiny little store.

In the Sunday Metro section of the paper. Now, in 1997, that was... That was it. Everybody was reading the Times, right? That's like going viral on TikTok. And the next morning, my wife and I were married at City Hall, came back to the store and...

naively not thinking anything. And there was a line of people waiting outside the door and the phone was ringing from all over the country. So you immediately knew this 200 square feet, we're going to lose an opportunity here if we get stuck in this 200 square feet. I don't know what we were thinking. We were just, you know, we were just going for it. And you were euphoric, you know, just married and all this...

immediate success. But that was so lucky. I mean, the luck of how, you know, we found the location on Madison Avenue. And by the time we needed the money to sign the lease and pay and pay the contractors, money just showered on us from that article. I mean, we started selling every day what we used to sell every month for a period of two to three months. It was, it was almost like, you know,

angels were protecting us in some way. - So to clarify there, that second location was still self-funded. Is that what I'm understanding?

100%. It was self-funded. It was still a small budget, but I think we spent $75,000. And we were lucky. We rented this great space. We pulled the carpet that was moldy from the 1970s and found pristine wood floors throughout. These are things that you can't plan for. Mm-hmm.

But, you know, again, as we talked about luck, luck has two sides to it. You took the bold move and there it presented itself. Yeah, it could have been a nightmare. It could have been it was all rotted, but there it was. And so you took advantage of it.

This is Henry Lopez briefly pausing this episode to invite you to schedule a free coaching consultation with me. I welcome the opportunity to chat with you about your business plans and offer the guidance and accountability that we all need to achieve success. As an experienced small business owner myself, I understand the challenges you're experiencing and often it's about helping you ask the right questions to help you make progress towards achieving your goals.

Whether it's getting started with your first business or growing and maybe exiting your existing small business, I can help you get there. To find out more about my business coaching services and to schedule your free coaching consultation, please visit thehowabusiness.com. Take that next step today towards finally realizing your business ownership dreams. I look forward to speaking with you soon.

I want to go back to the product, Eric, and just briefly tell me this product that you were selling. Was it your own product? Was it white labeled? Was it a combination? Where did this product come from? So the first product we sold in our store were from the brand I sold at my job. And I kept my day job, by the way, for six months. Wow.

Until that article came out, I needed to support our family with my job. And my wife was the store manager. When my boss at the time saw how successful our tiny little store was, he was in business 10 years and he wasn't as successful as we were. He basically said,

I want to be your partner 50-50 or no more products. And that's when the light bulb came on that we had to control our own destiny by first sourcing other brands to sell so we wouldn't depend on one vendor. And immediately after that, use the money we made from the two stores to create our own brand of products. And I wasn't confident initially.

that the name outside the store, The Art of Shaving, would translate to a shaving cream package. So we decided to test the thesis with three products, three core products that we designed. My wife would give me design direction at home and on our home computer, we made the labels and had somebody fill three products for us and we

Flap the labels on in the stores and put it on the shelf. And the products did extremely well right off the bat. So that gave us the confidence to really go full speed ahead and create a full line. That's when I decided in my mind, we need this entire store to have products that we make with our brand on it. And it took us...

Go ahead, I'm sorry. No, no, go ahead. We launched 37 products in 1998, but we were selling 200 products in our stores. Got it, got it. So we continued to be a multi-brand retailers with 80% of ourselves coming from 20% of the products, which were ours. And by 2003, we went bold again.

branded products in our store. So it took six years to get there. Yeah. Well, I can't imagine the formulation process and then sourcing all of that was all that stateside or where did it go? No, it was all over the place. We went to the best manufacturers and my wife, by the way, I didn't know this when I met her, but she became one of the top formulators in our industry. Really? Okay. Yeah.

And she's really the one that was on the front line of product development. So when it came to shaving cream, we went to the best manufacturer in the UK to make our own. Shaving soaps were made in Italy. We had some products made in Florida, some products made in New Jersey. We went where the quality was. And who was doing all of that while still managing these two locations?

Oh, you're talking to him. Yeah.

And so your wife would kind of run the show there. Did you keep the original location or did that one get shut down and then moved? No, we kept it. It was a beautiful little... So she was managing both locations and you're out traveling the world. Oh, no, we were... She was managing one location. I was managing the Madison Avenue location. And we were building this whole thing in between customers. Wow, crazy. It's not until 19...

I think it was the end of 1998 where we left the stores and opened. In 99, we opened an office and we left the stores. Wow. All right. I want to go back to, because there's a point here that I think is very powerful. When you start out, you had been selling these products that you had been selling through the company that you worked for. All of a sudden, these products explode.

Because of the branding and the environment within which you were selling them. Is that fair? Yes, of course. So that's the point you make about the branding that you created. That environment is what presented these products in a different light. Is that fair? Yeah, 100%. It was the shaving concept that drove the sale of that product line, yes. Mm-hmm.

Because it was something here, this is what's unique or very interesting about this product, especially once you open the second location, you essentially could demonstrate it, right? So let us show you what this experience feels like.

Not to mention that because we opened on 46th Street and Madison Avenue, which is the mecca of men. I mean, we had, you know... I mean, that's a bad man area, right? I mean, that's... It's a bad man, but you have half a million guys coming out of Grand Central and going to their offices all over Midtown. And many of them are coming right past our store. So...

That was a huge success. Tremendous location. That was a tremendous location across from Brooks Brothers and Paul Stewart's and all the great men's stores of Midtown. Yeah.

All right. I want to fast forward now to deciding to exit. First of all, define, because I'm not clear as to whether you still retain an ownership piece or not. Can you? No, I don't. I sold the company outright and I actually now I'm partners with another concept like the art of shaving called Barbarino's. I see. Trying to, yeah.

continue the job we started with the art of shading. Your non-compete must have expired a long time ago.

Yes, those are very hard to enforce anyway. Yeah, they are. Procter & Gamble. I mean, that has to have been, we're not going to bad mouth anybody here, but I got to think they were like the opposite of what your brand was to some extent. Maybe I just don't know enough about Procter & Gamble. We're talking about a large consumer packaged good manufacturer, right? They, you know, huge corporation. So it was obviously a good fit for them, but why did that happen? Why did you sell to them?

Well, I knew I wanted to scale and exit the business early on. I knew that. You knew that from early days? Well, I knew that. I mean, it was clear to me six, seven years before the acquisition. It was very clear. My target timeframe and price points was clear in my mind. I knew what I was going after. But who was going to buy a luxury shaving brand?

And that was really an enigma to me because in our industry, you know, the big conglomerates like LVMH and Estée Lauder, L'Oreal, they're more interested in women's brands than men's brands. Interesting. But in 2005, again, talk about luck. In 2005, P&G goes and acquires LVMH.

Gillette and all of their portfolio of brands, including Venus and Braun and Old Spice. And overnight, this consumer giant, P&G, becomes the number one player in men's grooming worldwide with 28% of the men's grooming market.

So what that did to P&G management is blow their minds. Yeah, it opened their eyes. It's like, hold on. Yeah, we are a $100 billion company and we've never ever sold products for men until today. Now, Gillette was the largest acquisition consumer goods history at $57 billion. Wow. Okay. The day that happened, The Art of Shaving and P&G were on a strategic collision course. Wow.

P&G internally declared winning with men as their priority. And the art of shaving was the number one men's luxury brand in the US. Amazing. So immediately, I think I was on CNN talking about the Fusion Blade before it came out. They are PR...

team and their PR team got into contact in touch. We wanted to get our hands on the razor before our competitors did, but they wouldn't. It was high secrecy. It was the first launch P&G would Gillette would have under the P&G umbrella.

And they said, we're not going to give you a razor, but if you want to come, we'll have you test it and you can speak your opinions on CNN. Because I think, you know, people were skeptical about how many blades you need on a razor to get a good shave. And I think they were up to five at that point. So I did that. And who was watching CNN? The president of P&G Men's Grooming.

who is this guy? What's this company about? He sends a couple of his executives to meet with me in Miami. Next thing you know, I take a license of the Gillette brand for the premium market. And we collaborate on a Razor launch that was extremely successful and which led to the

acquisition of the Art of Shaving. So that's a little bit what happened. So much there that we could talk for hours about that led to that eventual purchase. I know you talk about this in the book, but what else do you think that you did at a high level that small business owners can learn from to prepare your business for a successful exit?

I think we were focused more on branding than anything else. We wanted to create a jewel, you know, a 10-carat diamond can be worth more than, you know, a truckload of diamonds.

you know, basic jewelry, right? Yeah. So we wanted to create a gem and it was always about branding. It was always about being excellent. It was a, I think it was an exercise in the mastery of brand. You know, we wanted to create the most beautiful brand that we could create. And behind that was all the IPs, you know, the proprietary products, the

the trademark, the relationship between that brand and the consumer, that emotional connection. And then in the later years, our growth. We scaled the business later on and we scaled it

in order to increase our sales price at exit. Not because that's what we wanted to do with the business, but because we knew that the higher the sales were, the higher the sales price would be. But we really focused our energy on creating the most beautiful brand. Yeah, that was the key. And that's such a key point, because if you look at a giant like P&G,

If all you had was, oh, you've got all these locations around the country or you've got distribution, that's great, but they've got that. They can squash you in a moment if they wanted to. But the brand, they know that has value. They know that takes years to build, right? And they may not even know how to build it, right?

Well, yeah, the failure rate, the odds of building a global brand is so low that they'd rather overspend to buy one that's already proven to be successful and scale it. And 95% of our purchase price, by the way, was for goodwill. It was allocated to the brand. They couldn't care less about our assets. No. Yeah. Yeah. Because they could replicate that in a flash, right? Yeah.

The book On the Razor's Edge, why did you write it? Who is it for, ideally? Look, I've been wanting to write this book for a long time. A lot of people have asked me to write a book because I have a cool story to tell, but I didn't want this to be just a storybook, right?

I wanted it to be a business book, a book that really brings value to the reader. And my target audience are aspiring entrepreneurs or, you know, what I call tomorrow's entrepreneurs. So that's why I wrote it. I really wrote it to share the lessons I've learned in my career, both with successes and failures, which I,

people hopefully will take and use to their benefit. Because we all know that being an entrepreneur is not easy. And the failure rate is extremely high. You know, if this book can increase your odds of winning at the game of startups, then my contribution is tremendous.

is, is satisfying. Yeah. It's fantastic. You know, I had, I had made the quip earlier that sometimes knowing too much is detrimental. And I meant that in context that sometimes if we know too much, we can overthink and talk ourselves out of something. But the reality is that what you share in this book are those, those avoidable mistakes that we can learn from somebody like you that increases our probability of success tremendously. Yeah.

That's exactly right. So you've got the books, but what's next for you? What, what, what's what's, what are you focused on next, especially with strategic brand investments? Everything I'm focused on right now is to support and empower tomorrow's entrepreneurs. So,

Being on this podcast or speaking to live audiences, writing my book, investing in early stage companies, coaching clients. These are all the activities. I've been very fortunate. I don't have to worry about putting food on the table every day. So that freedom allows me to choose how I want to

Spend my time. And as I get older and maybe you're experiencing some of that, I feel a need to serve, to be useful in this society. I've spent most of my life just taking care.

And I was lucky enough to get what I wanted to take. And now I feel like it's time to give back. Yeah, that's wonderful. That's wonderful. So as you alluded to, I know you take on very select few coaching clients. What is an ideal coaching client typically look like for you? Look, it has to be somebody that I enjoy spending time with. Right. And, and the business that I can, I can help with. So I,

At the end of the day, some of my skills can apply to other industries that I'm not part of. There's some fundamentals, but I like people that are within my world. I can help most on luxury, retail, consumer goods of some sort. But today I was coaching...

a young entrepreneur who's in the meat business, commodity business. And that was cool. You know, I was still excited about it because it, it, business is business. And if you're dealing with principles instead of detailed situations, you can apply things to anything. Agreed. Agreed. And if, if we're interested, if somebody listening is interesting, what's, what's the best site to go to online to find out more?

An easy way to find me is ericmalkin.com or strategicbrandinvestments.com. Perfect. And we'll have links to that on the show notes page as well, in case you're somewhere where you can't write that down. All right. The book again is On the Razor's Edge. I found that on Amazon. You can find it anywhere. But I'm always looking for book recommendations. I know you're a big reader. Is there one of those books that you've recently read or in the past that you would recommend to us?

Yeah, I read so many books. I could recommend probably 100 of them. How many books a year do you read? Do you keep track of it? Yeah, you know, since I wrote my book, I read less books because I've been so busy with other things. But I try to hit at least 10 to 20 books a year. Got it. You know.

I love learning and it's been, you know, something that I really dedicate a lot of my success to. Here's a book I really loved. 80-20 Principle by Richard Koch, I think is a great book. I would highly recommend that. There's so many books. I mean, it's hard to say one. It's like a favorite song. Exactly.

Well, excellent. That's a great recommendation. I don't believe I've read that. So I'll put it on my list as well. So thank you for that recommendation. I'll have that on the, as a link as well on the show notes page. All right, let's wrap it up because of time, Eric, you and I could talk for hours about business. Thank you for allowing me all these questions, but what's one thing you want to see there as aspiring entrepreneurs or existing small business owners? What's one thing you want to stick away from this conversation that we had?

I think if you're going to learn one thing from me, right, is that brands are more valuable than companies. And IP is the most valuable aspect of your brand. So there you go. Love it. Very well said. I was writing that down. Excellent. Very concise to the point. Extremely on point based on my experience as well. Tell us again where to go online to learn more.

EricMalka.com or StrategicBrandInvestment.com. And Malka is M-A-L-K-A, Eric Malka. Yeah, E-R-I-C-M-A-L-K-A.com. Perfect. Eric, this has been a truly great conversation. I've learned a lot. Thanks so much for taking the time to share of your knowledge and being so transparent and for being with me today. You're very welcome. Thanks for having me.

This is Henry Lopez, and thanks for joining us for this episode of The How of Business. My guest today again is Eric Malka. I release new episodes every Monday morning, and you can find the show anywhere you listen to podcasts, including The How of Business YouTube channel and my website, thehowofbusiness.com. Thanks again for listening. Thank you for listening to The How of Business. For more information about our coaching programs, online courses, show notes pages, links, and other resources, please visit thehowofbusiness.com.